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Dahl Ford - Davenport - Service Center

Davenport, IA

4.8
518 Reviews

518 Reviews of Dahl Ford - Davenport - Service Center

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December 19, 2019

DID EXACTLY AS PROMISED AND COMPLETED ON TIME GREAT JOB AS EXPECTED DAN HAS A CREW THAT GET THINGS DONE.DAHL ALWAYS HAS BEEN NUMBER ONE IN SERVICE AND SALES IN MY BOOK More

by BROWNSONB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wich
Dec 19, 2019 -

Dahl Ford - Davenport responded

Thanks so much billy !

December 19, 2019

Excellent service Question, Ford indicated sync 3needed upgrade. Your service representative said they wouldn’t do the upgrade? Reason why?? Spend $ 45,000 on a car More

by carlsonte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Haas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2019 -

Dahl Ford - Davenport responded

Thank you so much for bringing this to our attention! I do not know what the circumstances were, but this is absolutely something we can take care of for you. Our Technology Specialist is on vacation this week, but will be back in the office on 12/23/19. We would be more than happy to get this taken care of for you. Please provide your contact information, or reach out to Dan Medberry at your convenience and we will get your Sync3 updated. I apologize on behalf of the dealership for the response you received previously.

December 12, 2019

Everything went great. I was greeted upon arrival and a quick overview was done on my Edge. The service was completed on time and I was notified when it was finished. More

by DougM822
Recommend Dealer
Yes
Employees Worked With
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug
Dec 13, 2019 -

Dahl Ford - Davenport responded

Doug, thank you for your kind words and positive feedback! We are happy to hear that your recent visit was timely and enjoyable. We appreciate your business and look forward to working with you again!

December 11, 2019

Best of the Best! Hard to improve on perfection! Terry and the entire group do a superb job of addressing service with simple to understand resolution. Thank you to eve More

by Tom Riggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wich
Dec 12, 2019 -

Dahl Ford - Davenport responded

Thank you for your wonderful feedback! It is so great to hear that you were happy with your experience. Your business is very important to us. We look forward to working with you again!

December 08, 2019

Great service. Great people. Had a slow leak in a tire. They fixed it quickly with no problems. The employees in the service department are friendly and professional. Will go back More

by Rodbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wich, April Ricketts, Matt White
Dec 09, 2019 -

Dahl Ford - Davenport responded

Thank you for your kind words and positive feedback! We are happy to hear that you were met with friendly faces and helpful attitudes. We appreciate your business and look forward to your next visit!

October 31, 2019

normal service Service was great al usual. Nice waiting area. Work done on time it was only a oil change, check up and a battery change. Everyone was friendly and More

by aclefler2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Oler
Nov 04, 2019 -

Dahl Ford - Davenport responded

Thank you for your kind words and positive feedback! We are happy to hear that you enjoyed your time with us. We appreciate your business and look forward to your next visit!

October 25, 2019

Best Experience i’ve had buying a car It was the best experience i’ve had buying a car. I come in without expectations and was treated excellently and was helped Out a lot . It was Bey More

by Angelicajp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave O'Brien, Elias Muñoz
Oct 28, 2019 -

Dahl Ford - Davenport responded

This is wonderful to hear! Thank you for your kind words and positive feedback. We are so happy to hear that you were treated well. Your business is greatly appreciated and we look forward to your next visit!

October 24, 2019

Experience was good. As usual April from service dept was ready when I arrived, I ask to have of rear tire checked for leak, and the key pad on left door was loose. Had oi More

by Jb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Ricketts
Oct 24, 2019 -

Dahl Ford - Davenport responded

Thank you for taking the time to tell us about your visit! We are glad to hear that all went well and you enjoyed your time with April. Your business is greatly appreciated and we look forward to your next visit!

October 23, 2019

Oil change on very short notice April in service got me in at the drop of a hat. She is always responsive, understanding, and caring. She’s amazing. Pay her whatever she wants!!!-Li More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Ricketts
Oct 24, 2019 -

Dahl Ford - Davenport responded

Thank you, Liz, for your kind words and high recommendations! We agree that April is definitely a great asset to our team. We appreciate your business and look forward to working with you again!

October 14, 2019

Service Dept. My oil changes and routine service have always been good experiences at Dahl. When I purchase my 2013 Ford Escape in 2014, I received a 75-cent-for-li More

by Linda H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shae Harvey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Ricketts
Oct 15, 2019 -

Dahl Ford - Davenport responded

Thank you, Linda, for your kind words and positive feedback! We are happy to hear that you have had good experiences with April and the rest of our team. We appreciate your business and look forward to your next visit!

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