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Dahl Ford - Davenport - Service Center

Davenport, IA

4.8
518 Reviews
Call Service Center (563) 391-2600

518 Reviews of Dahl Ford - Davenport - Service Center

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June 29, 2024

Stopped in for an oil change and some other maintenance. Easy to get checked in and review work to be done. Everyone is so friendly and accommodating. More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Faulhaber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Dahl Ford - Davenport responded

CJ, thank you for taking the time to tell us about your visit! We are happy to hear that you had a good experience with our Service Department. Your business is greatly appreciated and we look forward to working with you again!

June 14, 2024

Appointment was at 8:30 called to get status at 1:30 it hadn’t been looked at. Received call late afternoon that it wouldn’t be fixed until the next day. Received call at 3::00. What is the objective o More

by Jodie.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber
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Jun 21, 2024 -

Dahl Ford - Davenport responded

Thank you for your feedback. Here at Dahl Ford, we do take pride in providing the utmost in customer service and we do feel we have failed you. We use feedback for training purposes and can assure we take this seriously. We truly apologize for the lack of communication on our part, we should have explained the 8:30 was your check-in time instead of an appointment. We also would like to apologize for the lack of follow-up throughout the day. We sincerely hope we can regain your trust.

June 03, 2024

Great service,, very friendly, knowledgeable staff. Good selection of trucks and SUV's, service department does a good job checking maintenance items and recommends work but doesn't push to have servic More

by mitch.gravert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Dahl Ford - Davenport responded

Mitch, thank you for your kind words! We're glad to know that the Service Department took great care of you. Your business is very much appreciated and we look forward to working with you again!

May 23, 2024

Quick and courteous with thorough, quality work. They communicated with me very well throughout the entire process. More

by regeork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shae Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Dahl Ford - Davenport responded

Thank you for your kind words and wonderful feedback! We are thrilled to hear that you had such a great experience with our Service team. Your recommendations are very much appreciated and we look forward to working with you again!

April 12, 2024

April was very good to work with, very nice to have a shuttle service when needed. Very friendly and accomodating. More

by Art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April , Ricketts
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Apr 12, 2024 -

Dahl Ford - Davenport responded

Art, thank you for your kind words and wonderful feedback! We are happy to hear that you had a good experience with April in our Service Department. Your business is greatly appreciated and we look forward to working with you again!

March 25, 2024

Really friendly service and love how helpful they are. Willing to listen to your needs with a smile. More

by Megan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynze
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Mar 26, 2024 -

Dahl Ford - Davenport responded

Megan, thank you for taking the time to tell us about your visit! We are happy to hear that you had a good experience with Lynze in our Service Department. Your business is greatly appreciated and we look forward to working with you again!

March 21, 2024

Friendly thoughtful prompt Appreciate their service and support system April is very professional and nice to work with. More

by Paladin-rjanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
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Mar 22, 2024 -

Dahl Ford - Davenport responded

Thank you for taking the time to tell us about your visit! We are happy to hear that you had a good experience with April in our Service Department. Your business is greatly appreciated and we look forward to working with you again!

March 09, 2024

Customer service was extremely friendly & helpful; work was completed quickly and done as scheduled. I would be happy to service my Ford here again More

by Kendra
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
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Mar 12, 2024 -

Dahl Ford - Davenport responded

Kendra, thank you for your kind words! We're glad to know that our Service Department took great care of you. Your business is very much appreciated and we look forward to working with you again!

February 08, 2024

The entire staff from sales, financing, service and parts are all professionals. My next vehicle purchase will be from this dealership. More

by rudybraun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynze
Report | Print
Feb 13, 2024 -

Dahl Ford - Davenport responded

Thank you for taking the time to tell us about your visit! We are happy to hear that you had a good experience with our Sales, Finance, Service, and Part Departments. Your business is greatly appreciated and we look forward to working with you again!

February 03, 2024

The technician came to the house to fix a recall on the front airbags. He was polite, efficient, and did his job effortlessly and was gone. More

by jpauljack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arranged by a phone call.
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Feb 06, 2024 -

Dahl Ford - Davenport responded

Thank you for your kind words and great feedback! We are thrilled to hear that you enjoyed our Mobile Service Unit. Your business recommendations are greatly appreciated. We look forward to working with you again!

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