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Dahl Ford - Davenport - Service Center

Davenport, IA

4.8
518 Reviews

518 Reviews of Dahl Ford - Davenport - Service Center

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February 06, 2020

Went in for tire repair vehicle ready same day!! I called and spoke with Ian who was very helpful. I had a flat tire and he gave me the 800# for roadside assistance. They were at my house within 3 More

by Boozie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Dahl Ford - Davenport responded

This is great to hear! Thank you for your kind words and wonderful feedback! It means a lot to us. We are thrilled that you were taken care of promptly and back on the road. Your business is greatly appreciated and we look forward to your next visit!

January 28, 2020

WARRANTY WORK WAS DONE NO CHARGE ,SO I HAD BRAKES DONE REPAIR WORK IS DONE TO A HIGH STANDARD. THE ONLY THING I WOULD CHANGE IS TO GIVE THE VEHICLE A BATH BEFORE CUSTOMER PICKS UP. More

by STEVE GARDNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CLEVELAND, Lisa Blaser, April Ricketts, Matt White
Jan 29, 2020 -

Dahl Ford - Davenport responded

Thank you, Steve, for your kind words and honest feedback! It is very important to us. We are happy to hear that your repairs have been completed to your satisfaction, and I have passed along your feedback regarding the vehicle wash. We will discuss this internally to improve the customer experience. In the meantime, be sure to request a wash the next time you stop in and we would be more than happy to accommodate! Your business is greatly appreciated and we look forward to seeing you again soon!

January 23, 2020

Oil change, etc. We had our SUV in for an oil change, winterized, etc. We were very satisfied with the excellent service we received. We will be back. More

by cardsfan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shae Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Oler
Jan 24, 2020 -

Dahl Ford - Davenport responded

Thank you for your kind words and positive feedback! We are happy to hear that you were well taken care of. Your business is very important to us and we look forward to working with you again!

January 19, 2020

excellent service for minor oil change Dahl Ford always has the customer's best interest. Have never had a bad experience. April and other service members are outstanding. Nothing more c More

by Linkhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wich, April Ricketts
Jan 20, 2020 -

Dahl Ford - Davenport responded

This is great to hear! Thank you for taking the time to tell us about your experience with us. We are thrilled that you have always been well taken care of. Your business means a lot to us and we look forward to working with you again!

January 10, 2020

oil change and tire rotation My car was taken into the garage when it was scheduled. The waiting room is comfortable with a TV. TI browsed the showroom with no pressure from sale More

by tomgolden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Faulhaber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt White
Jan 13, 2020 -

Dahl Ford - Davenport responded

Tom, thank you for taking the time to tell us about your visit! We are happy to hear that your service was prompt and the lounge was comfortable. We're also glad that you enjoyed perusing the showroom. Your business is greatly appreciated and we look forward to your next visit!

January 09, 2020

Oil change Dahl’s will always bend over backwards to make sure the customer is satisfied👍. Dan Wich is the best service manager in the business and we would rec More

by marciaschnack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wich
Jan 13, 2020 -

Dahl Ford - Davenport responded

Marcia, thank you for such wonderful feedback! It means a lot to us to know that you consistently feel well taken care of. Dan is definitely a great asset to our team. Your business is very important to us and we are grateful for your recommendations. We can't wait to work with you again!

January 07, 2020

Good Job They were fast and friendly, what more could you want. The work was done in about 17 minutes. I'm really glad i bought my Edge here... More

by m.house
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Dahl Ford - Davenport responded

Thank you so much for taking the time to tell us about your visit! Your positive feedback and kind words mean a lot to us. We are happy to hear that you enjoyed your visit and received prompt, friendly service. We appreciate your business and recommendations, and look forward to working with you again!

January 03, 2020

Service started and completed in a timely manner. Service tech was extremely helpful but not pushy. Optional services were discussed. Left feeling like a valuable customer More

by Her19Edge
Recommend Dealer
Yes
Employees Worked With
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

Dahl Ford - Davenport responded

Thank you very much for your wonderful feedback! It is great to hear that you received prompt service and a helpful attitude. You are absolutely a valued customer. Your business means a lot to us and we look forward to your next visit!

December 31, 2019

Quality Service Once again, Dahl Ford Service Department provided quality service in a very timely manner. Staff is friendly and helpful, explaining all the work per More

by krbarkdoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Ricketts, Matt White
Jan 02, 2020 -

Dahl Ford - Davenport responded

Thank you for taking the time to tell us about your recent visit! Your kind words and positive feedback mean a lot to us. It is wonderful to hear that you were met with friendly faces and helpful attitudes. Your business is very important to us and we look forward to your next visit!

December 28, 2019

Everyone I interacted with was polite and very friendly. They took my vehicle immediately upon my arrival and completed the work in the expected time. They explained everything they did in detail and list More

by Mustang Joe
Recommend Dealer
Yes
Employees Worked With
Doug Stoltenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt White
Jan 02, 2020 -

Dahl Ford - Davenport responded

Joe, thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with our team and were met with friendly faces. Your business is very important to us and we look forward to working with you again!

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