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Dahl Ford - Davenport - Service Center

Davenport, IA

4.8
518 Reviews

518 Reviews of Dahl Ford - Davenport - Service Center

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May 17, 2020

Oil Change Quick friendly service, received suggested other recommended replacement of air filter change needed. Offered evaluation of current vehicle for possib More

by Dan Schladt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Dahl Ford - Davenport responded

Dan, thank you for taking the time to tell us about your recent visit! We are glad to know that you were met with friendly faces and helpful attitudes. Your business is greatly appreciated and we look forward to your next visit!

May 15, 2020

Great experience with very helpful and friendly staff. I have never been disappointed when taking my car to Dahl Ford to have work done. They are timely, efficient and thorough. Checking out was breeze a More

by JanT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : The service counter checkout staff was great! I didn't get their names and they are not listed but essential in making your experience a good one.
May 18, 2020 -

Dahl Ford - Davenport responded

Thank you, Jan, for your wonderful comments and high praise! It means a lot to us. We are glad that you have always received great service and have felt confident in placing your trust in us. Congrats on your new Edge! Your recommendations and continued support mean the world to us, and we look forward to working with you again next time!

April 12, 2020

Morgan and Shay were awesome. Got me in and out in no time. Will definitely be coming back in the future for all of my vehicle needs. More

by Jenniferhughes
Recommend Dealer
Yes
Employees Worked With
Shae Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shay, Morgan
Apr 13, 2020 -

Dahl Ford - Davenport responded

Thank you, Jennifer, for your wonderful feedback! We are happy to know that Shae and Morgan took great care of you. Your business is greatly appreciated and we look forward to working with you again!

April 02, 2020

Excellent, as usual. I had the misfortune to have my left front tire run over a rather tiny piece of metal that punctured the tire causing a leak. I didn't know it was goi More

by svtcobra97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2020 -

Dahl Ford - Davenport responded

Thank you so much for taking the time to tell us about your experience. Your feedback is so important to us. We are glad to know that Ian was able to assist you in a frustrating situation, and ease some of your burden. We appreciate your business and look forward to working with you again.

March 31, 2020

20,000 mile servicing I have always been treated with respect; service is always first-rate; everything done in one day; it doesn't get any better than that. More

by mathguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ireland
Apr 01, 2020 -

Dahl Ford - Davenport responded

Thank you so much for your kind words and positive feedback! We are so glad to hear that you have always been treated with the respect you deserve. Your business and recommendations are greatly appreciated and we look forward to working with you again!

March 31, 2020

It was Ok First time in years of relationship with Dahl his wasn't very smooth as it's always been. You can tell April is no longer there, she was the best of t More

by Jose J Solero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Apr 01, 2020 -

Dahl Ford - Davenport responded

Jose, thank you for your honest feedback. It is very important to us. We are sorry to hear that your most recent visit wasn't as smooth as normal. We would love to speak with you more to get a better understanding of what could have been done differently. Please reach out to our service manager, Jerry Pratt, at your convenience. We appreciate your business and look forward to speaking with you further.

March 29, 2020

GREAT!! I (we) have bought several vehicles at Dahl Ford and they have always exceeded my expectations. The employees are friendly and eager to help. The se More

by Theresa Schotka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not pay attention to the names of the persons I dealt with this trip.
Mar 30, 2020 -

Dahl Ford - Davenport responded

Theresa, thank you for such kind words and high recommendations! We are so glad to hear that you have always received great service with us. It is wonderful to know that you were met with friendly faces and efficiency. Your business means a lot to us and we look forward to the next time we are able to work with you!

March 20, 2020

Best Dealer Service Dept ever worked with Over 10 yrs with two F150 the service dept I have worked with is reason I will not hesitate buying my third F150 from Dahl Ford More

by billhagge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Wich, Matt White
Mar 20, 2020 -

Dahl Ford - Davenport responded

This is so incredible to hear! Thank you for such wonderful feedback. We are thrilled to know that you enjoyed working with our service department. Your business is greatly appreciated and we look forward to working with you again soon!

March 18, 2020

Service Department Ian helped me with my car needing an oil change and a check engine light on. He was very helpful and accommodating. He made sure I was where I needed More

by cops558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2020 -

Dahl Ford - Davenport responded

Thank you for your kind words and positive feedback! We are happy to know that Ian took great care of you and your visit was efficient. We appreciate your business and look forward to your next visit!

March 14, 2020

I was very satisfied - good service and friendly, courteous employees. Always willing to accommodate my concerns. Situations were explained so that i could understand the reason for doing the things More

by jeanbous
Recommend Dealer
Yes
Employees Worked With
Dan Wich, Matt White
Mar 16, 2020 -

Dahl Ford - Davenport responded

Thank you for your wonderful feedback! It is great to know that you had a great experience working with us and were met with friendly faces. Your business is greatly appreciated and we look forward to working with you again!

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