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Dahl Ford - Davenport

Davenport, IA

Overview
Employees
Reviews
Vehicles
4.8
2,416 Reviews
There must be a reason customers keep coming back. Five generations of Dahls have influenced the automobile industry for almost 100 years. This has been made possible through years of customer loyalty, which stems from a constant focus on the customer's complete satisfaction with our products and services. The rich history of the family as they continue to grow alongside the automotive industry is a great legacy in the making.
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1310 E. Kimberly Rd.

Davenport, IA

52807

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Showing 2,416 reviews

June 29, 2024

Stopped in for an oil change and some other maintenance. Easy to get checked in and review work to be done. Everyone is so friendly and accommodating. More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Faulhaber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Dahl Ford - Davenport responded

CJ, thank you for taking the time to tell us about your visit! We are happy to hear that you had a good experience with our Service Department. Your business is greatly appreciated and we look forward to working with you again!

June 14, 2024

Appointment was at 8:30 called to get status at 1:30 it hadn’t been looked at. Received call late afternoon that it wouldn’t be fixed until the next day. Received call at 3::00. What is the objective o More

by Jodie.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber
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Jun 21, 2024 -

Dahl Ford - Davenport responded

Thank you for your feedback. Here at Dahl Ford, we do take pride in providing the utmost in customer service and we do feel we have failed you. We use feedback for training purposes and can assure we take this seriously. We truly apologize for the lack of communication on our part, we should have explained the 8:30 was your check-in time instead of an appointment. We also would like to apologize for the lack of follow-up throughout the day. We sincerely hope we can regain your trust.

June 14, 2024

Easy to deal with, good service, nice staff. They made the buying process very easy and didn’t take long to get everything completed. More

by Allspice4me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Galanius
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Dahl Ford - Davenport responded

Thank you for taking the time to tell us about your visit! We are happy to hear that you enjoyed working with Steven and are happy with your vehicle. Your business is greatly appreciated and we look forward to working with you again!

June 13, 2024

Very helpful from Gage and Allen, greatly appreciate the courteous and helpfulness of these two employees of Dahl Ford! More

by bpoebg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gage McCullough He is a five star employee!, Allan Jackson
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Jun 13, 2024 -

bpoebg responded

Enjoyed doing business with Dahl Ford and with Allen Jackson and Gage McCullough.

June 03, 2024

Great service,, very friendly, knowledgeable staff. Good selection of trucks and SUV's, service department does a good job checking maintenance items and recommends work but doesn't push to have servic More

by mitch.gravert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Dahl Ford - Davenport responded

Mitch, thank you for your kind words! We're glad to know that the Service Department took great care of you. Your business is very much appreciated and we look forward to working with you again!

May 23, 2024

Quick and courteous with thorough, quality work. They communicated with me very well throughout the entire process. More

by regeork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shae Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Dahl Ford - Davenport responded

Thank you for your kind words and wonderful feedback! We are thrilled to hear that you had such a great experience with our Service team. Your recommendations are very much appreciated and we look forward to working with you again!

May 20, 2024

Gage was easy to work with. Great attitude and personality. If only all sales people could be like him. More

by jlsx2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
gage
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May 21, 2024 -

Dahl Ford - Davenport responded

Thank you for taking the time to tell us about your visit! We are happy to hear that you enjoyed working with Gage. Your business is greatly appreciated and we look forward to working with you again!

May 14, 2024

They are friendly , respectful and attentive to your needs. I will recommend them in future. More

by Mrsa12024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
K.V. Dahl III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Isaacson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Haas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gage McCullough, Allan Jackson
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May 14, 2024 -

Dahl Ford - Davenport responded

Thank you for your kind words and wonderful feedback! We are so glad to know that you enjoyed your time with us and had such a great experience. Your business and recommendations are greatly appreciated. We look forward to working with you again!

April 12, 2024

April was very good to work with, very nice to have a shuttle service when needed. Very friendly and accomodating. More

by Art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April , Ricketts
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Apr 12, 2024 -

Dahl Ford - Davenport responded

Art, thank you for your kind words and wonderful feedback! We are happy to hear that you had a good experience with April in our Service Department. Your business is greatly appreciated and we look forward to working with you again!

April 08, 2024

Gage was very easy to work with and he explained the process well and work with us to get the best trade in price and financing we could agree on. More

by seabee3john
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gage McCullough
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Apr 09, 2024 -

Dahl Ford - Davenport responded

Thank you for your wonderful feedback! It means a lot to us. We're glad to hear that you enjoyed working with Gage and received great service. We're happy to have made your car buying experience easier! We appreciate your business and look forward to working with you again!

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