Dahl Ford - Davenport

Javier was very helpful and friendly. He was a low pressure salesman and took time to answer all of my questions. Terry was also friendly and knowledgable. I didn't even plan to buy a car that day, bu pressure salesman and took time to answer all of my questions. Terry was also friendly and knowledgable. I didn't even plan to buy a car that day, but I did my homework before stopping in and Dahl had a car on the lot that truly fit my needs. It was priced fairly and I felt I got a fair price for my trade in. More

I have NEVER had such a great experience in buying a new car. I am 73 years old and this was by far the best time I have ever had in buying a new car. Lisa is by far the best. Dahl Ford wanted to sell me a car. I am 73 years old and this was by far the best time I have ever had in buying a new car. Lisa is by far the best. Dahl Ford wanted to sell me a car and I wanted to buy a car and they worked with me every inch of the way. More

Javier made sure I was looking at the correct truck from the very beginning to make sure it would do the job I wanted it to do. We looked at all options on other trucks but we came back to the first one h the very beginning to make sure it would do the job I wanted it to do. We looked at all options on other trucks but we came back to the first one he recommended.That is the truck I bought and couldn't be happier. Thanks Rick W More

My wife and I were on a trip to Michigan when our Ford My wife and I were on a trip to Michigan when our Ford Freestyle had trouble with the transmission- the only time we ever had any problems with it. My wife and I were on a trip to Michigan when our Ford Freestyle had trouble with the transmission- the only time we ever had any problems with it. It just so happened that this happened very near the Davenport exit. We were able to drive it, but not at highway speeds. We were able to stop at a local business and found out that we were near a Ford Dealer - Dahl! At least we thought we could get it looked at and be on our way. So we called Dahl and found out we were only 3 miles away. We sat in their spacious and nice waiting room while they looked at the car. I picked up a book in the waiting room and found out that they were a very prestigious Ford dealer and had been in business for over 5 generations. Well, they came in to the waiting room and notified us of indeed a transmission problem that could only be repaired the next afternoon- due to a parts delivery needed. Since we really didn't know what to do, I decided to look at some of the used cars on the lot JUST to see if we had any interest. We were directed to a salesman Javier. He was very perceptive and showed us around the used car lot at the type we were looking for. We already knew that if we bought another car, it would be used anyway - since we live on a gravel road in Iowa. Javier found us a Ford Edge that had only 28,000 miles on it. It looked good, but at first we weren't ready to pay the first offer with our trade in. As we were leaving to eat lunch in town - to drive our car, Javier offered for us to take the Edge and see how we like it. I agreed, liked the ride and my wife liked the car too. After checking the blue book values and trade in via my son over the phone, I felt more comfortable with the prices, not having the time to think about it before. I called Javier from the restaurant and told him what I was willing to give for the Edge after the trade in. After I got back and we talked about it, he came back with a contract, and we had a new car to continue our trip in! We noticed everyone we talked too was very happy to be working there. Everyone was so helpful - better than any other car dealer I have ever been in- and I'm 65 yrs old. Javier was very good to work with and we would recommend him to any customer. Jim & Annette Morris - just traveling through More

Terry was very helpful in a time when we were pressed for a newer, more reliable vehicle. He was patient and accomodating, aiming to find the most logical vehicle for our situation. We would recommend his s a newer, more reliable vehicle. He was patient and accomodating, aiming to find the most logical vehicle for our situation. We would recommend his services to any friends interested in a new vehicle. More

I would recommend Dahl to everyone for what they did. They were incredible helping me when nobody else would. Renee was magnificent too! All were! They were incredible helping me when nobody else would. Renee was magnificent too! All were! More

I bougth my very first brand new SUV. Jim was more than patient with me as we walked around from suv to suv. We deciced on a Brand New 2012 Escape FORD. I could not be more happier with my purchance. Jim patient with me as we walked around from suv to suv. We deciced on a Brand New 2012 Escape FORD. I could not be more happier with my purchance. Jim was very helpfull and explain all the bells and whisles on the SUV.. In the past 3 years I have sent 2 people over to Jim for car help and Jim was always willing to look and find what they needed.. So I thought it would be mine turn for a new car.. I will always send people over there andi have nothing but great things to say about the dealership and its sales people.. Oh and Terry Nelson in financing was great help too.... Thank you so much.. I'll be back in a few years wanted a new SUV... Alisa A Marietta More

I appreciate all the hard work put into securing this deal as well as my questions being answered; informative and service excellence. Great work and a well job done Nathan, you have earned a loyal cust deal as well as my questions being answered; informative and service excellence. Great work and a well job done Nathan, you have earned a loyal customer; Nathan is a valuable asset to Dahl Ford, which is why I will recommend family and friends as well as make my next purchase at Dahl Ford. More

Well, I went into Dahl Ford mostly to test drive some cars with my mother to get her opinion on the cars I was thinking about buying. I live in Baltimore and had an idea what I wanted and just wanted a “ cars with my mother to get her opinion on the cars I was thinking about buying. I live in Baltimore and had an idea what I wanted and just wanted a “second opinion.” She had only purchased cars from Dahl Ford in the past and always had a good experience. We went in, meet and talked with Javier. We then test drove three cars. I wasn’t exactly planning on buy a car but Javier found the perfect one! A Taurus Limited, a model I had not seriously considered. And the Taurus was at a good price, too. I deiced to buy it from him. I have to say that I felt a little sick at first, spending all that money, but now I know I needn’t have worried. Javier was great to work with and managed to answer all my questions. Everyone at the dealership was friendly and professional and the car arrived on time and as promised. They made it a fun experience, something I never really had buying from other dealers in the past. I now have a great new car, with my old home town dealer’s name on the back and couldn’t be happier! GREAT JOB JAVIER! GREAT JOB DAHL FORD DAVENPORT! P.S. Dahl Ford’s rating is quite a bit higher than my local dealer here, so it’s a double win. More

I bought a car from Dahl a few months ago and my sales experience was awesome. Javier was easy to work with and understood my reasons for trading my truck and only wanting a specific type of car. I purcha experience was awesome. Javier was easy to work with and understood my reasons for trading my truck and only wanting a specific type of car. I purchased the vehicle I wanted and was happy Javier was able to find the vehicle and have it shipped in. Now begins my story.... The same day I purchased the vehicle and the day after I called and complained about the brakes squealing. I was not happy with this as brakes should not sound this awful. I took it in and Mike took a look at it since it was Javier's day off. Of course they didn't make the awful sound when Mike was listneing. He told me to drive it a little more and see what happens. Next day I took it back again because I couldn't stand it. Javier took it down to service to have them look at it. Service says the brake pads are brand new or near new and the brakes squeal a little bit. I said this is not a little bit....really irritated. Service said the squealing will stop once the pads are broke in. ok....I said I would drive it a little more and see what happens..... we are now in June, 3 months later. The brakes continue to get worse, I can't stand it and call Javier and tell him about the brakes and tell him I am ready to trade it. He tell me to bring it in the next day and he will get it looked at again. I did and service decides they would soak my brake pads in what they call no squeal and that this should help for a while. Not really, we took the car for a test drive before I picked it up and they were squealing as soon as they warmed up. Josh was very concerned and went to speak with Javier and other members of the sales team to see what could be done. They sent me home because they needed to discuss options. Javier called me bright and early the next morning to discuss trading it in. Meanwhile I had done some research and talked to people and found out that if brakes are making that much noise when they are heated up they are defective brake pads. Talked to Javier and discussed this with him and it was a safety issue. Javier was concerned this whole time because he knew I was not happy with my new car, I mean I was ready to trade I was hating it that much. Javier was able to arrange new brake pads and rotors. Its been several days since I received the car back from service and I am 100% happier with the car! It hasn't made a noise since! Javier was awesome once again! He went above and beyond to make sure I was happy with the car I purchased! Josh in service was awesome also! They both understood why I was hating the car after listening to the way it sounded. Thank you to both Javier and Josh! I will for sure be back to see you! More