Dahl Ford - Davenport

Brenda(cougar) is amazing! She made sure i left with something i loved and could afford! She went above and beyond to make it happen! something i loved and could afford! She went above and beyond to make it happen! More

My husband and I found ourselves in immediate need of a vehicle following a collision that left our car a total wreck. We spent several days checking out numerous vehicles in dealerships throughout the Qua vehicle following a collision that left our car a total wreck. We spent several days checking out numerous vehicles in dealerships throughout the Quad Cities and even in some surrounding communities. We felt overwhelmed and under pressure to find something quickly; not a situation we're comfortable with, especially when purchasing big ticket items. I placed a call to K.V. Dahl, explained our predicament and immediately felt like a weight had been lifted! He asked what we were looking for in a new auto; make, model, options, price range, etc., and then arranged for us to meet, THAT DAY, with Javier Calleja. Javier called me 10 minutes later to confirm our meeting and to get an idea of what we might be interested in. He selected several vehicles for us to look at, walked us through the lot to look at each one (it was very cold and windy, I might add!), explained in great detail, all the specifics one would want to know about each one and then proceeded to guide us, first, toward the one he thought best matched our list of desirable features/qualities/ price range. He was spot on! After a test drive, it was love! Javier then spent a LOT of time with us; listening to our concerns, answering our many questions, he was very patient, extremely knowledgeable and so straight up! K.V. popped in several times to chat with us as well and introduced us to Dahl Ford's resident sweetheart, Ginny! We also spent considerable time with Terry, the financial specialist and he explained our many options, clearly and concisely, and calculated (and re-calculated) numbers to get us the best pricing, coverage and monthly payment. Long story short, I drove off their lot, THAT DAY, with an absolutely amazing new ride and, hands down, the BEST auto-buying experience EVER! The customer service was just exemplary! We were treated like family; we were afforded care, genuine concern and complete consideration from everyone involved in the process. Even now, days later, we are still basking in the glow of our "Dahl Ford Experience" as we show off our new Ford! We are very satisfied customers and have already recommended (and raved about!) Dahl Ford and Javier Calleja to our friends, family and co-workers! Thank you so very much! Jay and Mindy Kankel More

After some we will just say very disappointing experiences at a different Ford dealership, we decided to look at some other dealerships. Alan Jackson and everyone we dealt with at Dahl was exactl experiences at a different Ford dealership, we decided to look at some other dealerships. Alan Jackson and everyone we dealt with at Dahl was exactly what we were looking for. Fair prices and customer service to be proud of! We were working everything out via email and phone and still things went very smoothly - because they went the extra mile. We would without a doubt recommend them. When we got there, I was so excited my vehicle was there (because of issues I had at the other dealership) and it was evident through the entire process that they are playing the long game not the short game unlike many dealerships. One of the biggest surprises I had happened at the dealership, but they knew nothing about: My boyfriend proposed once we finished the sale and got in my new Escape! He decided that with all my bad experiences we were going to start this vehicle with a new positive memory. They don't know it yet; but they have become part of our story - in a wonderful way ;) Thank you! More

Javier was really goog at taking the time to let me look at and drive and decide which pickup I wanted to buy. I had bought a new pickup from him before at another dealer. I liked dealing with him before, s at and drive and decide which pickup I wanted to buy. I had bought a new pickup from him before at another dealer. I liked dealing with him before, so I went here to work with him again. More

Brenda was amazing! She was patient showing me my options, and worked with me to find exactly what I needed and wanted. Thank you, Brenda! I'm loving my 2013 Ford Escape Titanium!!! options, and worked with me to find exactly what I needed and wanted. Thank you, Brenda! I'm loving my 2013 Ford Escape Titanium!!! More

I had been looking for the right suv for 6 months Renee called and said they had the perfect one for me and she was right. Javier helped me get in the drivers seat With minimal stress It was a pleasan called and said they had the perfect one for me and she was right. Javier helped me get in the drivers seat With minimal stress It was a pleasant experience and next upgrade I will call My man Javier! Thanks for making this Non-stressfull More

Very pleasant shopping experience. We felt no pressure. Dave was very willing to work with us. Appreciated not being pressured into purchasing extra treatments for the car or extended warranties although t Dave was very willing to work with us. Appreciated not being pressured into purchasing extra treatments for the car or extended warranties although they were offered. Dave understood our expectations and made us feel comfortable. We will recommend Dave's assistance to others. More

James was great. I didn't have an appointment but he helped me even thou he had appointments. He took his time explaining things and made sure I understood things before I left. He was recommended to me helped me even thou he had appointments. He took his time explaining things and made sure I understood things before I left. He was recommended to me and I will recommend him to others. More

We will be recommending Dahl to all our friends and family!! Everything they have done was AWESOME!! Great service and so easy to deal with!! We have never been treated this well when buying a veh family!! Everything they have done was AWESOME!! Great service and so easy to deal with!! We have never been treated this well when buying a vehicle!! Thanks for everything Dahl and its employees!! Always helpful and greeted with a smile!! More

Brenda Williams was Wonderful from start to finish! Great customer service! :) Great staff assistance (from Brenda Williams) -very friendly, efficient, professional, knowing what she is doing and taking care customer service! :) Great staff assistance (from Brenda Williams) -very friendly, efficient, professional, knowing what she is doing and taking care of business as needed. GREAT JOB! As a first-time customer, Me and my Husband David was impressed with the courtesy of the employees, the cleanliness of the facilities, and the speed in which we was in and out. I'll definitely be back. They were accommodating, quick, reasonably priced and always super nice. All aspects of our visit very pleasing and all people are very helpful and friendly. Brenda Williams Met the expectations. Great about Recommendation. Excellent service-good prices-clean facilities. An excellent and very informed salesperson. Thanks Brenda Williams from my whole Family! David and Maria Jones More