Dahl Ford - Davenport

I had my Ford Explorer serviced yesterday. Normally I have excellent service but yesterday was a different story. I been with Dahl over 20 years. This is my 6 vehicle from them. Yesterday Normally I have excellent service but yesterday was a different story. I been with Dahl over 20 years. This is my 6 vehicle from them. Yesterday when I got there for an oil change. The customer service person found a piece of metal in my tire and showed me. which I appreciate. Then apparently they found another one in another tire and pulled it out. According to them I now I have a slow leak and needed new tires. Then she showed me my cabin air filter was dirty so I had that replaced. But what I didn’t like is that she throws the dirty air filter in garbage can in the waiting room. Don’t they have trash in the service department. So when I got home that night. My husband and son check my tires and did a leak test on my tires and found no leak. Plus they couldn’t find the other metal piece in the tire that they supposedly left alone. Plus my son noticed that there is damaged underneath my vehicle on the back passenger side. Looks like when it was put on the hoist. The pad was not put on the right spot and bent the metal. I not saying damaged was done yesterday. I only had this vehicle serviced 5 times. Nothing was ever said to me about the damage. More

April in Service does a outstanding job. Was very timely and attentive in taking care of my service needs! Dan wich is also great at getting my truck serviced. Can’t say I would go anywhere Was very timely and attentive in taking care of my service needs! Dan wich is also great at getting my truck serviced. Can’t say I would go anywhere else because the service staff there is excellent More

Very pleased with the purchase process. The sales guys, Eric and Pat, are very professional, they know their product lines, and treated us respectfully and courteously. Eric was very upfr The sales guys, Eric and Pat, are very professional, they know their product lines, and treated us respectfully and courteously. Eric was very upfront and forthright about production delays, and kept us updated throughout production. The guys at Dahl Ford (including Terry in the finance section) are a quality team with a quality product that exceeded our expectations for customer service. I would buy from them again. More

truck was in for driver air bag recall. Excellent service and shuttle driver was very friendly and on time , Excellent service and shuttle driver was very friendly and on time , More

Bought my last vehicle from Dahl a few years ago. I have always been pleased with their Service Dept. since before I bought a car from them. After an accident, I had my car towed to Dahl's Body Shop I have always been pleased with their Service Dept. since before I bought a car from them. After an accident, I had my car towed to Dahl's Body Shop. Since it was totaled, I went to the Sales Dept. and left a short time later with a new vehicle with which I am very pleased. The sales/finance team made the whole transaction easy. All staff I dealt with from the Body Shop, Sales, and Finance were extremely friendly and helpful. I couldn't have asked for a more efficient team helping me. More

Was charged 44$ for a repair two months ago, same exact repair this week was 160$. When I questioned it I was accused by the manager of wanting something free. Why would someone not question that? The fact repair this week was 160$. When I questioned it I was accused by the manager of wanting something free. Why would someone not question that? The fact that I was made to be a thief over a 17$ part that shouldn’t be breaking on an 80,000$ truck was flat out uncalled for. Any sane person would be concerned with an increase that size! More

Got me in right away, extremely fast and easy service! Great customer service and pricing! Great customer service and pricing! More

From the time we walked in the door to buy explorer we were treated with great respect. Everyone was friendly and easy to talk to. No pressure. were treated with great respect. Everyone was friendly and easy to talk to. No pressure. More

Took my truck to Dahl Ford for a major accident repair. They did an excellent job. Not only was their craftsmanship excellent, their customer service was very friendly and outstanding. Very pleased with my They did an excellent job. Not only was their craftsmanship excellent, their customer service was very friendly and outstanding. Very pleased with my decision. Thanks Dahl Ford for being very customer friendly!!! Semper Fi More

I dropped my truck off for routine oil change and some recall work. The work was completed in four hours. They provided me a ride to/from the dealership via their courtesy shuttle. When I picked the tr recall work. The work was completed in four hours. They provided me a ride to/from the dealership via their courtesy shuttle. When I picked the truck up I had a question about one of the indications on the display and they promptly addressed it. Everyone was friendly and helpful. Lynze at the service desk was great. She was very friendly and knowledgeable and answered all my questions promptly. She advised me of two issues on the truck that needed attention and arranged for them to be taken care of. I look forward to visiting their dealership again and recommend them to anyone. More