Dahl Ford - Davenport

Made the issue right Doc is a great person to work with, we built a raport rather quick and was easy to work with ,especially with my being as picky as I am. I told him w Doc is a great person to work with, we built a raport rather quick and was easy to work with ,especially with my being as picky as I am. I told him what I wanted and he delivered. The day after purchasing my car it started overheating so I called doc and he made sure to get me scheduled to come and have it looked at. During the waiting time for my service they provided me with a loaner until my vechile was serviced, they covered the cost of the repairs. So super excited and greatful they held there word. However, little upset that when i recieved my car back I was informed they missed my issue on inspection, after I came back to the dealership sitting 20 mins of picking up my car because my left front suspension was making a noise that it hadn't before. I asked for them to inspect it bcz again wasn't making the noise when I dropped it off an was told they wouldn't unless I covered the cost, bcz it's normal wear and tear , and things start to go out on a used car. I know that and understand that and am truly greatful they fixed the main issue they missed but it had be wondering what else might have been missed. And now Im worried I have a problem coming put that I know I didn't have going in. Especially I made sure to ask all these questions and concerns upfront and was told everything was fine and no issues. But apparently that was wrong. And the fact things were overlooked in inspections is complete nonsense and unacceptable. But again Doc was great and nothing negative about him whatsoever. I would still recommend this dealership!! More

Good deal & no pressure Doc was a great help and didn't pressure us at all! It was as good of an experience as buying a car can be! Doc was a great help and didn't pressure us at all! It was as good of an experience as buying a car can be! More

Tena's happy shopping day Stopped at Dahl, just window shopping, with an idea of what I was looking for, but not intending to purchase that day... Javier showed me several opti Stopped at Dahl, just window shopping, with an idea of what I was looking for, but not intending to purchase that day... Javier showed me several options and offered to look for what I was looking for if I didn't like what was there. The no pressure approach, the time spent explaining options and the feeling of not being rushed was truly appreciated. I got the model with options I was looking for and Javier worked with me to get the trade and sale I was comfortable with....went home a happy customer! I would definitely recommend Javier Calleja and Dahl Ford to my friends!! Thank you for making my car shopping so pleasant and easy 👍😃 More

great service I had specific needs and Lisa searched and waited for the right vehicle to come along that would be a great fit for me. She didn't rush the sale and t I had specific needs and Lisa searched and waited for the right vehicle to come along that would be a great fit for me. She didn't rush the sale and took time to find what I needed. More

Certified Used F-150 I found myself in the search for a different vehicle to possibly replace my other vehicle with transmission problems. A friend of mine referred me to I found myself in the search for a different vehicle to possibly replace my other vehicle with transmission problems. A friend of mine referred me to talk to Brenton and I was told that he would refer me to somebody. I was referred to speak with Lisa Blaser and once we sat down and starting talking we found that we have a lot in common since we are from the same area and know a lot of the same people. I told her I was looking for a truck and she showed me a 2014 Certified F-150 and let me drive it home for the night. I brought this truck and told her it just was not going to be the one for me. We then walked the lot and found a 2015 Certified F-150 that met my color preference and everything that I had been looking for in my mind. Lisa was very patient with me and let me take this truck and I fell in love with it. The next day I took it back and we worked on the price of the vehicle and other items to finalize the deal. Brenton and Lisa are great to work with and I definitely recommend them to work with. I did get my other vehicle fixed and will continue to bring both vehicles in for service work and also keep Lisa and Brenton in mind when I hear about others looking for a vehicle. More

Buying truck Very patient with me not pushy, had a lot of vehicles to choose from . Overall good experience with sales staff, I would go back to them in the future Very patient with me not pushy, had a lot of vehicles to choose from . Overall good experience with sales staff, I would go back to them in the future. More

Painless purchase Greg Hansen was extremely helpful. Found the perfect vechile for us and made the process extremely easy. He found us a nice Ford Escape in great shape Greg Hansen was extremely helpful. Found the perfect vechile for us and made the process extremely easy. He found us a nice Ford Escape in great shape and in our price range! More

Great salesman Ben was awesome to work with, very honest and laid back. No high pressure sales pitch, just here are the facts let me know what you want. I would d Ben was awesome to work with, very honest and laid back. No high pressure sales pitch, just here are the facts let me know what you want. I would definitely buy another vehicle from Ben. More

Overall Fantastic Family Experience Doc helped us from the time we drove onto the lot. He was the first person to greet us with a smile. He showed us the vehicle we were interested in an Doc helped us from the time we drove onto the lot. He was the first person to greet us with a smile. He showed us the vehicle we were interested in and made the process simple and time effecient, which was nice with a 4 year old and 1 year old in tow! We decided to purchase the 2011 Expedition XLT after our test drive and were happy to work with Doc throughout the experience. He showed us to the customer lounge and our two daughters played and had fun while we did paperwork. Step-by-step Doc discussed all of our options thoroughly and explained everything in extensive detail so that everyone was on the same page. We looked for the perfect family vehicle to upgrade to meet our needs and allow for our third child for about 18 months. Other dealerships did not provide the customer service or go the distance for us like Dahl Ford or Doc! Doc was honest and upfront in providing information and answering questions about every aspect with this vehicle. It is a great ride to go with our great experience! Thank you to the whole team for helping ochestrate our buying experience, but especially to Doc who went above and beyond to make us , as well as our children, happy and comfortable along the way! More

Worked hard to find the vehicle I wanted The dealership worked to get the base vehicle I wanted. They made the experience easy. They had the vehicle trailered in from out of state. The dealership worked to get the base vehicle I wanted. They made the experience easy. They had the vehicle trailered in from out of state. More