Dahl Ford - Davenport

Doc's Help So my wife and I were in Davenport on a mini vacation. Decided to do some research for a future truck purchase. Stopped in at Dahl Ford. Doc spent as So my wife and I were in Davenport on a mini vacation. Decided to do some research for a future truck purchase. Stopped in at Dahl Ford. Doc spent as much time as we needed going over all options possible. Went through new and used options. Even put us behind the wheel of different trucks. Never once pushed us to purchase. Never gave me the "sales pitch." Very comfortable and honest. Answered all questions. Was very patient. He made my wife and I so comfortable that we know when the time is right we will be back at Dahl to purchase our truck. Definitely will be buying from Doc Wallace More

Was helped through my whole car buying experience Was helped by Steven through this whole process. He showed me the types of cars I was looking for and even gave me a ride to the dealership to pick up Was helped by Steven through this whole process. He showed me the types of cars I was looking for and even gave me a ride to the dealership to pick up my car. This was a very helpful experience. More

Great Buying Experience I recently bought my 3rd new car from Dahl Ford. Their sales team (James) and the finance folks always make the buying process so smooth and easy. The I recently bought my 3rd new car from Dahl Ford. Their sales team (James) and the finance folks always make the buying process so smooth and easy. They go out of their way to make sure you are treated right and well. Thanks Dahl! More

Car check-up I felt that the service tech did a great job checking my car and having the oil change. Nothing was wrong with my car, but feel better knowing that. I felt that the service tech did a great job checking my car and having the oil change. Nothing was wrong with my car, but feel better knowing that. It was my first service since buying this car, so the service was free, which is always good. More

Dahl Ford Great experience. Haven't bought a brand new vehicle in 17 years. Salesman Doug was great. Sales manager and finance director were both very helpful. Great experience. Haven't bought a brand new vehicle in 17 years. Salesman Doug was great. Sales manager and finance director were both very helpful. More

Best price in the shortest amount of time Everything went very smoothly!! I had a leased Ford product and needed to turn it in and find another vehicle. They found what I wanted, while I went Everything went very smoothly!! I had a leased Ford product and needed to turn it in and find another vehicle. They found what I wanted, while I went on a weeks vacation. When I got back my car was waiting for me!! It couldn't have gone any smoother. More

Run-Around Took truck in for service and seen they had a coupon advertised on their website. Showed it to the cashier she said they WONT honor the coupon because Took truck in for service and seen they had a coupon advertised on their website. Showed it to the cashier she said they WONT honor the coupon because it "doesn't say Dahl Ford" on the coupon even though it's pulled right from their website. Called and asked to speak to the Manager and got "Ian" who said "He's sorry he would have to talk to April who was the cashier and see why it wasn't done" he also said he would call me back. Well he NEVER did, kept calling back and getting the run around from him AND April both saying one has to speak to the other to figure out what's going on and will call back. Well it's been OVER a month and neither one of them have figured it out or called back. It shouldn't be this hard to issue a refund and leave cash at the front desk for customer to pick up. On top of this Ian portraying he's the manager when this website says Dan is the manager. This is ridiculous customer service by both of them and they make your company look bad. Telling me every time I call they're "sorry they've been busy and haven't had time to call me" well I bet if I walked in with $20,000 someone would find time to talk to me. I suggest having my refund ready for me and have Dan call me or don't advertise deals you're not going to honor!! More

buying a vehicle This was a great experience buying a vehicle. No high pressure sales person or management. Answered all my questions. Worked to find the exact vehi This was a great experience buying a vehicle. No high pressure sales person or management. Answered all my questions. Worked to find the exact vehicle I wanted. Terry Nelson worked with me on the financing and was most helpful in getting the best financing he could. Will definitely continue to be a customer at this dealership More

New truck purchase Doug and Brent went out of their way to make sure I had the product I wanted and was comfortable with the purchase. When it came time to do the paper Doug and Brent went out of their way to make sure I had the product I wanted and was comfortable with the purchase. When it came time to do the paperwork they had everything ready ahead of time and I was in and out the door in less than half an hour! More

Made the issue right Doc is a great person to work with, we built a raport rather quick and was easy to work with ,especially with my being as picky as I am. I told him w Doc is a great person to work with, we built a raport rather quick and was easy to work with ,especially with my being as picky as I am. I told him what I wanted and he delivered. The day after purchasing my car it started overheating so I called doc and he made sure to get me scheduled to come and have it looked at. During the waiting time for my service they provided me with a loaner until my vechile was serviced, they covered the cost of the repairs. So super excited and greatful they held there word. However, little upset that when i recieved my car back I was informed they missed my issue on inspection, after I came back to the dealership sitting 20 mins of picking up my car because my left front suspension was making a noise that it hadn't before. I asked for them to inspect it bcz again wasn't making the noise when I dropped it off an was told they wouldn't unless I covered the cost, bcz it's normal wear and tear , and things start to go out on a used car. I know that and understand that and am truly greatful they fixed the main issue they missed but it had be wondering what else might have been missed. And now Im worried I have a problem coming put that I know I didn't have going in. Especially I made sure to ask all these questions and concerns upfront and was told everything was fine and no issues. But apparently that was wrong. And the fact things were overlooked in inspections is complete nonsense and unacceptable. But again Doc was great and nothing negative about him whatsoever. I would still recommend this dealership!! More