Dahl Chrysler Dodge Jeep Ram Stevens Point

Driven by lies and deceit Only positive I have to say about this dealership is that my sales person was great to work with and the finance gentleman was nice as well...HOWEVER. Only positive I have to say about this dealership is that my sales person was great to work with and the finance gentleman was nice as well...HOWEVER...I think they could use a tuneup on keeping their word and not selling used cars that have serious issues. I purchased a used car(2011 GMC Terrain with new motor and low miles) from them and in exactly 14 days the transmission went out and I was stranded on the highway at 11pm. They took almost 2 months to repair and made me cover the repair under my warranty...really...after only 14 days?? After the repair, I suddenly had a rattle to my exhaust. When I mentioned to them and they heard it, they played it off as a bad sensor and never looked at or repaired it. On top of that, the breaks were/are bad(warped rotors) and I told them about this since the day I was interested in getting the vehicle and they never repaired them...even after a hand shake and telling me if I removed my original low ranked review, they will take care of them...I came back 2 weeks later to pick up the car and breaks were not fixed and instead I was told they would cut me a check to fix them on my own but since I owed my deductible from the transmission warranty work, they would factor that into the "payoff". Needless to say, I would not recommend getting a used vehicle from this dealership. Whatever happened to a mans hand shake and his word meaning something?? Not the case here. Oh...and later found out my friend had similar vehicle issues from this Dealership a year prior along with some not so good reactions from repair locations and tow truck services when they find out where I got the car from. More

2006 GMC Brandon was very helpful in helping me find a vehicle that suited me. He helped explain to me the options that it had, also told me a little about the Brandon was very helpful in helping me find a vehicle that suited me. He helped explain to me the options that it had, also told me a little about the history of the vehicle. The whole staff was very respectful and made me feel important. One thing I did not like however was how the paperwork took so long to be made up. Other than that, everything was great! More

Vehicle purchase Dawn and the staff provided excellent customer service. They worked very hard getting me into the vehicle I wanted. I would recommend them to anyone l Dawn and the staff provided excellent customer service. They worked very hard getting me into the vehicle I wanted. I would recommend them to anyone looking to get into a new or used vehicle. More

Always wanted a Jeep! (again) I came in to trade my vehicle and hopefully get a Jeep Cherokee. Michelle and Eric worked with me to make that happen. It was a great experience wor I came in to trade my vehicle and hopefully get a Jeep Cherokee. Michelle and Eric worked with me to make that happen. It was a great experience working with the staff. More

Staff The staff was awesome to work with. Couldn’t find an exact match vehicle so Eric helped us add features to a vehicle on the lot to make it “my own”. The staff was awesome to work with. Couldn’t find an exact match vehicle so Eric helped us add features to a vehicle on the lot to make it “my own”. More

2015 Dodge Challenger SXT Plus It was a pleasure working with Michelle. She got the car brought up from their Ill. dealership in a timely manner and she worked around our changing It was a pleasure working with Michelle. She got the car brought up from their Ill. dealership in a timely manner and she worked around our changing schedule. The car was cleaned up very well and Michelle did her best to get us the best deal we could! Thanks Again for a positive buying experience!! Bob and Michele More

EXCELLENT DEALERSHIP!!! I shopped around for 2 months. This dealership is by far the best! They are not pushy at all. They want their customers happy! Thank you Rick and DeMa I shopped around for 2 months. This dealership is by far the best! They are not pushy at all. They want their customers happy! Thank you Rick and DeMario and the rest of the staff!! You are ALL INCREDIBLE!! Rick was fantastic in financing!! Very impressed!! All were very personable!! I highly recommend this dealership!! More

Satisfying and relaxing with a quick turnaround I went looking for options on getting into a different vehicle with a difficult situation and the dealership/staff made it happen. Michelle was knowle I went looking for options on getting into a different vehicle with a difficult situation and the dealership/staff made it happen. Michelle was knowledgeable and made the time pleasurable. She made me comfortable and turned a stressful situation fun. More

Rock and a Hard Place A few years back my wife and I were both upside down on our vehicle loans meaning we owed more than the cars were worth. On top of that, we were A few years back my wife and I were both upside down on our vehicle loans meaning we owed more than the cars were worth. On top of that, we were expecting our third child and needed to get into something better fit for a family. After explaining our situation to multiple dealerships we were told they couldn’t help us. On a whim, I was still looking at vehicles online and stumbled on to the Stevens Point Chrysler website. A chat window popped up and a person asked what they could help me with. Knowing it was pointless, I typed up my situation expecting the typical “Sorry, we can’t help you” response. After a brief pause, the person came back and asked if I minded if the owner called me. I was confused but figured it wouldn’t hurt. The owner called me, told me he felt there was something they could do to help my situation, and invited me to come in to talk to James. On a Saturday, I came into the dealership and met James and we went over my situation. James also introduced me to Eric the Sales Manager and from there they went to work. I was at the dealership for the good portion of the day but everyone was accommodating, kind and conversational. You would have thought we had known each other for years. It put my mind at ease knowing they weren’t judging me and instead so vested in helping me. At the end of the day, they got the job done! James and Eric got us out of our upside down loans and into two brand NEW vehicles with LOWER payments than we had before. Both cars were cleaned inside and out and cane with a full tank of gas before we rolled out if the lot. Fast forward to a few days ago. With the cost of daycare being so high, my wife and I made the decision for her to be a stay at home Mom. Although we had never missed a car payment, we felt we needed to go in to see if we could lower our car payments as we were trying to cut cost wherever possible. I called James who asked me when I wanted to come in. I picked a date and he cleared his schedule and I went in on a Friday morning. James and Eric both remembered me and it felt more like old friends talking than past acquaintances. I explained the situation to James once again who was confident they could help us again. Similar to last time, I spent the better portion of a day at the dealership but when said and done I once again walked out with TWO brand NEW vehicles with a payment that between the two was a couple hundred dollars less than I was paying on the last new vehicles we had! I also dealt with Chris who was the Finance Manager and he was equally as easy to work with. I highly, highly, highly recommend Stevens Point Chrysler Jeep Dodge Ram. They are easy to work with, some of the nicest people you’ll ever meet, non-judgemental to your situation and most importantly, they get the job done. Don’t waste your time searching for vehicles, start with they guys and save you the hassle! Five stars in all aspects! More

Excellent sales staff Was a great buying experience James wallberg was a very great and knowledgeable sales person and sale was done in a timely manner would highly recomme Was a great buying experience James wallberg was a very great and knowledgeable sales person and sale was done in a timely manner would highly recommend this dealership to get the vehicle you need More