Da Vinci Automotive

I am an out-of-state buyer from North Carolina. I informed DaVinci (DAV) that my brother, who lives in the Jacksonville area, would be available to inspect the vehicle (Car A) for me. The same day I informed DaVinci (DAV) that my brother, who lives in the Jacksonville area, would be available to inspect the vehicle (Car A) for me. The same day I notified DAV; the price of Car A increased by $3,000. The salesman stated the increase was due to “market conditions.” During my brother’s inspection, he pointed out that the windshield was cracked, and DAV promptly replaced it. I placed a deposit on Car A and informed DAV that I would be arriving in Jacksonville in three days. I attempted to negotiate the price, but I was told the vehicle price was now non-negotiable because the windshield had been replaced. I proceeded to pay for Car A in full and signed over the title to my trade-in vehicle. The salesman assured me that I would receive the title within seven business days. Since I had previously purchased vehicles before receiving titles, I accepted that timeline. However, 30 days later, I still had not received the title. Prior to my temporary tag expiring, I contacted both DAV and the Florida DMV (FDMV) and opened an investigation. I finally received a replacement tag from DAV five days after the first tag had already expired. During its investigation, the FDMV discovered that the previous owner of Car A was involved in a financial dispute with DAV, which was delaying the title transfer. I then received a second temporary tag, but it arrived seven days after Tag 1 had expired. Another 30 days passed, and Tag 2 was nearing expiration. Five business days before it expired, I again contacted both DAV and the FDMV because I needed a third temporary tag. The expiration date passed, and 10 additional days went by with no Tag 3 issued. Eventually, I received notification from the FDMV that DAV was sending the title via FedEx. Despite all the inconvenience, DAV did not even provide overnight shipping as a courtesy. Instead, they sent the title using a four-day FedEx delivery service. As a result, I was unable to legally drive the vehicle for 14 days after Tag 2 expired. During the first 60 days of ownership, I was unable to drive the car legally for a total of 26 days. I ultimately received the title 64 days after purchasing the vehicle. I provide this testimony as an example of my experience doing business with DAV. Good luck to you. More

I entered into a signed purchase agreement with this dealership and wired payment, which was received and accepted. During the process, the sales representative, Mr. Rudolph, was professional and hel dealership and wired payment, which was received and accepted. During the process, the sales representative, Mr. Rudolph, was professional and helpful. However, after the agreement was executed and payment was sent, I was informed that the vehicle differed from what had been represented, including higher mileage than initially stated and a warranty that had already commenced. When I raised these discrepancies, I was subsequently told by management (Louis K) that the original agreed upon price would not be honored and that an additional $5,000 would be required to proceed, despite the signed agreement and funds already being transferred. As a result, I did not complete the transaction which started in January 2026. Interestingly the vehicle is still on their website and has not sold. They did refund my money but did not honor the written sakes contract. I am happy to say that I ended up purchasing a Similar vehicle with a higher MSRP and more options For several thousand dollars below their price. Buyers may want to carefully verify all vehicle details and confirm that agreed terms will be honored throughout the process. More

STAY AWAY from this dealership. A 1 STAR Review is too high. THEY ARE KNOWLING SELLING DAMAGED CARS BUT NOT TELLING YOU!! I purchased a car online and have had the worst experienc A 1 STAR Review is too high. THEY ARE KNOWLING SELLING DAMAGED CARS BUT NOT TELLING YOU!! I purchased a car online and have had the worst experience ever. I have purchased cars on line previously on several occassions and had great experiences. I purchased the car and was told i could expect delivery in 1 week. 1 Week later i still did not even hear back as to when my new car would be shipped out. I emailed and called 5 times wihout a response. I finally receivced a call back from the General Manager of the dealership sho promised to take care of me. Of course this still did not happen as it took another 2 weeks to get this done. I traded in my car as well and somehoe they managed to get my car picked up a week before i receoived the new car that i purchased. They charged me $1400 to get the car ready. They did notin to get the car ready. There are SO Many issues with the car that they obvously ignored. It seems like every warning light is on. Engine Light Failed Emmission Multiple Bulbs out ABS Warning DSC Warning Time for Regular Maintenance Sound System - Has no Volume - Radio, Phone, Sirius, anything. Radio works, tune to different channel, but no sound Roof control does not work. When pressed it will only roll down the windows, the top wont actually come down. Trunk Broken - wont stay up Hood Latch Broken, Zip tie used as a fix Cover Piece on Engine not secured - Just placed in position, mounting screws missing Other interior lights not working- Dashboard Reverse Button Light NO Manual - Making it impossible to Passenger Rear Seat broken, does not hold in place I reached out to the dealership on 5 occasions now and still NO RESPONSE. They knew about all these issues and hid them all from me. I was told there were NO ISSUES and the Car was in perfect condition. They took advantage of an online purchase. DO NOT Buy from Da Vinci Automotive More

Da Vinci is dishonest unethical and not to be trusted. I have video and evidence. I have video and evidence. More