DICK SMITH INFINITI OF ST. ANDREWS - Service Center

James is professional, knows the needs to keep my car in great condition. All are prompt and helpful. great condition. All are prompt and helpful. More

Wonderful service and staff. Explanation of service done and how long it would take to complete. Explanation of service done and how long it would take to complete. More

Great service performed at Infinity by my advisor, maintenance personnel and customer service and loaner car. maintenance personnel and customer service and loaner car. More

Amazing customer service is why my husband and I have purchased numerous vehicles from Dick Smith Infiniti! purchased numerous vehicles from Dick Smith Infiniti! More

Always good service at the dealer. Front desk ladies are always super sweet. Thanks for my amazing experiences Dick Smith Infiniti! Front desk ladies are always super sweet. Thanks for my amazing experiences Dick Smith Infiniti! More

Good service usually. No problem during this visit . More detail work on car. Mor discounts needed No problem during this visit . More detail work on car. Mor discounts needed More

I was attended to as soon as I walked through the door. The person that processed me seemed to have a good grasp of what he was talking about. The person that processed me seemed to have a good grasp of what he was talking about. More

A good place to do business. Repairs done quickly and properly. Good atmosphere and of course refreshments. Repairs done quickly and properly. Good atmosphere and of course refreshments. More

"Great customer service! !" Fast courteous service. Extremely knowledgeable technicians ready and eager to assist you with your vehicle needs. !" Fast courteous service. Extremely knowledgeable technicians ready and eager to assist you with your vehicle needs. More

I dropped off my QX80 back in May 2022 to get the BCI Malfunction corrected. My service rep and service manager indicated the malfunction was related to sunlight or dirt on my car. They indicated they Malfunction corrected. My service rep and service manager indicated the malfunction was related to sunlight or dirt on my car. They indicated they could not replicate the error or find an error code in the car. The error code/malfunction came on as I left the lot after paying the diagnostic fee for nothing. I called and left a voicemail with my service rep each time I drove the car for days after....as the light continued to come on. Several mechanics in Columbia warned me about Dick Smith and encouraged me to call dealers in surrounding cities. One call to Baker Infiniti in Charleston was all it took. They immediately recognized the error and arranged the fix, under warranty. I can't ever trust Dick Smith service department to provide actual assistance ever again. More