DELLA Toyota

Heather went above and beyond when I asked her to find a RAV4 Prime in a certain color. She was persistent and was able to swap the car from another dealership for a car she had on the lot. She made my bu RAV4 Prime in a certain color. She was persistent and was able to swap the car from another dealership for a car she had on the lot. She made my buying experience easy. I would highly recommend her to anyone looking to purchase a vehicle 😊. More

I made an appointment to have an oil change and to rotate the tires. Brought the car in and waited 1 and 1/2 hours and the car had not even been taken into the garage yet to do the work. No communication t the tires. Brought the car in and waited 1 and 1/2 hours and the car had not even been taken into the garage yet to do the work. No communication that they were running behind or anything. Left before they could get to the service. Will not go back for service and will find another dealership when I am ready to buy another new car. VERY POOR SERVICE AND THE LACK OF COMMUNICATION IS APPALLING! More

It was a pleasure working with heather. I requested her based on other reviews and they were all spot on. I requested her based on other reviews and they were all spot on. More

Heather was very helpful. Got us into exactly what we wanted. She was also patient with us having 3 kids with us! Thanks again Heather Got us into exactly what we wanted. She was also patient with us having 3 kids with us! Thanks again Heather More

Rating this on the sales process, which was easy and pleasant. Heather was helpful, pleasant, knowledgeable and easy to work with. I arrived for my scheduled appointment, the car was ready to look at an pleasant. Heather was helpful, pleasant, knowledgeable and easy to work with. I arrived for my scheduled appointment, the car was ready to look at and drive and I left a couple hours later with new plates on the car and a NYS inspection. Very professionally handled and easy. Would buy another car from Heather in a second. More

Great experience! Heather Garrow was amazing, knowledgeable and accommodating. No nonsense! The sale and financing went smoothly and quickly. Thank you Heather, Mitch, Heather Garrow was amazing, knowledgeable and accommodating. No nonsense! The sale and financing went smoothly and quickly. Thank you Heather, Mitch, and Della! More

We are very happy with Della both their sales and service departments. We now have two Toyotas and we will continue to use Della's services going forward. departments. We now have two Toyotas and we will continue to use Della's services going forward. More

Very helpful friendly and professional especially Alex and Heather deal went very quick and smooth and Heather deal went very quick and smooth More

Had a great experience buying my first car from Heather Garrow at Della Toyota! Heather is personable, friendly, and super knowledgeable. With her, the process and paperwork was all straightforward, and he Garrow at Della Toyota! Heather is personable, friendly, and super knowledgeable. With her, the process and paperwork was all straightforward, and her communication was very prompt and clear. I absolutely recommend working with her! More

Heather Garrow is AWESOME! !! I live 107 miles from Plattsburgh and the drive to Della Toyota was well worth my time. When I called with or emailed her a question, she was qu !! I live 107 miles from Plattsburgh and the drive to Della Toyota was well worth my time. When I called with or emailed her a question, she was quick with an answer. Mitch Danussi made the finance process smooth and efficient. As a former Chevy owner, I am glad I now drive a Toyota. The excellent service I received from Della, Mitch and Heather was a big factor in my decision to change brands. More