DELLA Toyota

After years of buying vehicles from a well known dealership out of New Hampshire and Maine, I decided to try and shop local. I live about an hour outside Plattsburgh. I am someone that has never enj dealership out of New Hampshire and Maine, I decided to try and shop local. I live about an hour outside Plattsburgh. I am someone that has never enjoyed doing the 'dealer dance'... you know, the one where you look at a vehicle, pretend you're not interested, the sales guy quotes you a price too high and acts like they are doing you a favor. You then have to leave and they call you a few days later and say the famous line... "what is it going to take to get you in a new vehicle today?". To say the least, I was shocked at Della. I called on a Friday afternoon and just asked for someone in sales to see what they had in stock for 2021 Tacoma's. That's when I met Jon Peacock. He said he had a few and asked when I would like to come in. I showed up at 9am the following day. I test drove one truck and I didn't like it. I asked about another one, a 2021 Toyota Tacoma SR5 in Super White. Jon said "no problem." There was absolutely no pressure. There was no fake "I have to go talk to my sales manager", Jon was honest, upfront, and funny. 85 minutes later I had bought the truck from him. I'm not sure why I waited so long to shop locally at Della. Fear of not getting what I wanted.. maybe. On the final day I went to pick up the truck and sign the papers, everyone was happy and cheery that I did business there. There was no pressure on buying what I felt i didn't need with the extras. Outstanding service from everyone i dealt with. More

Alex and Mitch did a great job explaining the process every step of the way. Very professional. Della did an outstanding job servicing my carolla which brought me back to buy a Tacoma. Thanks to everyone every step of the way. Very professional. Della did an outstanding job servicing my carolla which brought me back to buy a Tacoma. Thanks to everyone great job. More

Jon Peacock was excellent to work with. Now I get to enjoy the 1794 Toyota Tundra TRD 2021 model. Great experience and look forward to do more business with Della Toyota. Also Jon was my first sales per enjoy the 1794 Toyota Tundra TRD 2021 model. Great experience and look forward to do more business with Della Toyota. Also Jon was my first sales person when I had purchased the 2018 Toyota Tundra SR5 TRD package. More

Heather Garrow was excellent to work with. She went out of her way to make my tundra sale go smoothly.I am more than pleased with my purchase . of her way to make my tundra sale go smoothly.I am more than pleased with my purchase . More

Heather Garrow was my extremely professional and knowledgeable sales rep. She found me the perfect car and changed my life. She and her team ,from service department to manager , are the best. knowledgeable sales rep. She found me the perfect car and changed my life. She and her team ,from service department to manager , are the best. More

I went in looking for two specific cars, they didn't work out but the salesman (Jon Peacock) convinced me to go outside of my comfort zone, while keeping my budget in mind and had me try a car that I had zer out but the salesman (Jon Peacock) convinced me to go outside of my comfort zone, while keeping my budget in mind and had me try a car that I had zero interest in.... WELL.... I fell in love! It was EVERYTHING and more than what I was looking for in a car!! I never ever though I would love this car, honestly, I was hoping I wouldn't, but I LOVED it. I can't thank him enough for listening to me, guiding me and supporting my wants and needs, he really helped me find the perfect car.. even when I was hesitant. The Della Peacock, you are a true asset to Della. I hope to work with you for future purchases! More

My experience with Heather Garrow at Della Toyota was by far the best I have had yet and has restored my faith in working with dealerships. I was impressed with her determination to find me exactly what I w far the best I have had yet and has restored my faith in working with dealerships. I was impressed with her determination to find me exactly what I was looking for and willingness to work within my budget to do so. She was kind and patient with me and went above and beyond. Mitch in the finance department was also great to work with and made the process clear and concise. All around great experience start to finish. More

I met Heather while shopping for a new Tacoma or 4Runner. She was very helpful through my purchase process of the Tacoma TRD Off Road and made contact after the final sale. This was my 3rd new vehicle with D She was very helpful through my purchase process of the Tacoma TRD Off Road and made contact after the final sale. This was my 3rd new vehicle with Della Toyota and they have services my new vehicles since 2008. Thank you, William Bailey More

worked with Heather on a used van , showed us all the used vans they had , very helpful made a deal on one ,all went smooth , and quick used vans they had , very helpful made a deal on one ,all went smooth , and quick More

If you are in a search of a new or used vehicle, please put this dealership on the top of your list. You won’t regret it. They are very professional and friendly. Highly recommended! put this dealership on the top of your list. You won’t regret it. They are very professional and friendly. Highly recommended! More