DELLA Toyota
Plattsburgh, NY
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411 Reviews of DELLA Toyota
Was shopping for a new car. They low balled me on my trade in an would not move a single dollar off MSRP for the new vehicle.(after negotiating) A week later I went to a another dealer. They gave me m trade in an would not move a single dollar off MSRP for the new vehicle.(after negotiating) A week later I went to a another dealer. They gave me money off MRSP and gave me more back on my trade in. The difference was almost 3000$. I could have played them off another dealer but they don't seem competitive to me. They let me walk off the lot with little negotiation. More
As a first-time buyer from a dealership, Della Toyota made what could have been a stressful experience into an exciting and educational one. I want to especially thank Heather and Mitch for their outstan made what could have been a stressful experience into an exciting and educational one. I want to especially thank Heather and Mitch for their outstanding customer service and patience for a newbie. I now have a 2021 Toyota RAV4 and I couldn't be happier with the purchase. 10/10 would recommend! More
I just purchased a beautiful 2021 Toyota Tacoma at Della Toyota. I want to thank everyone at Della, especially Heather for an easy transaction. Heather was knowledgeable about the vehicle and was never pu Toyota. I want to thank everyone at Della, especially Heather for an easy transaction. Heather was knowledgeable about the vehicle and was never pushy. I felt like I was dealing with Family. Della Toyota has a great Team and I highly recommend them for your next vehicle! More
My wife and I just purchased a 2021 Prius from Della, the experience was amazing, Heather G. Was wonderful, she took the time to show me the differences between the different trim levels and helped us with i experience was amazing, Heather G. Was wonderful, she took the time to show me the differences between the different trim levels and helped us with insurance questions. Mitch was outstanding, it was late in the afternoon and he helped us out by staying late to get us set up with warranties and out the door with the car that night. Incredible service! More
Dealing with Heather G at Della Toyota was great. I told her up front that I was in no hurry to buy a truck, and she understood that. She didn't pressure me, she called a couple times at first then checked her up front that I was in no hurry to buy a truck, and she understood that. She didn't pressure me, she called a couple times at first then checked in once a week or so. In the end she was able to set me up with a 2020 Toyota Tacoma SR5, with all the options that I was looking for at a great price. I am very pleased with the whole experience. More
After years of buying vehicles from a well known dealership out of New Hampshire and Maine, I decided to try and shop local. I live about an hour outside Plattsburgh. I am someone that has never enj dealership out of New Hampshire and Maine, I decided to try and shop local. I live about an hour outside Plattsburgh. I am someone that has never enjoyed doing the 'dealer dance'... you know, the one where you look at a vehicle, pretend you're not interested, the sales guy quotes you a price too high and acts like they are doing you a favor. You then have to leave and they call you a few days later and say the famous line... "what is it going to take to get you in a new vehicle today?". To say the least, I was shocked at Della. I called on a Friday afternoon and just asked for someone in sales to see what they had in stock for 2021 Tacoma's. That's when I met Jon Peacock. He said he had a few and asked when I would like to come in. I showed up at 9am the following day. I test drove one truck and I didn't like it. I asked about another one, a 2021 Toyota Tacoma SR5 in Super White. Jon said "no problem." There was absolutely no pressure. There was no fake "I have to go talk to my sales manager", Jon was honest, upfront, and funny. 85 minutes later I had bought the truck from him. I'm not sure why I waited so long to shop locally at Della. Fear of not getting what I wanted.. maybe. On the final day I went to pick up the truck and sign the papers, everyone was happy and cheery that I did business there. There was no pressure on buying what I felt i didn't need with the extras. Outstanding service from everyone i dealt with. More
Alex and Mitch did a great job explaining the process every step of the way. Very professional. Della did an outstanding job servicing my carolla which brought me back to buy a Tacoma. Thanks to everyone every step of the way. Very professional. Della did an outstanding job servicing my carolla which brought me back to buy a Tacoma. Thanks to everyone great job. More
Jon Peacock was excellent to work with. Now I get to enjoy the 1794 Toyota Tundra TRD 2021 model. Great experience and look forward to do more business with Della Toyota. Also Jon was my first sales per enjoy the 1794 Toyota Tundra TRD 2021 model. Great experience and look forward to do more business with Della Toyota. Also Jon was my first sales person when I had purchased the 2018 Toyota Tundra SR5 TRD package. More
Heather Garrow was excellent to work with. She went out of her way to make my tundra sale go smoothly.I am more than pleased with my purchase . of her way to make my tundra sale go smoothly.I am more than pleased with my purchase . More