
DELLA Toyota
Plattsburgh, NY
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421 Reviews of DELLA Toyota
Went in 3 weeks ago to talk with them on a used car that was 15k and told them my life story and hardships and was straight forward with everything. And they reassured me that they could work with me and fi was 15k and told them my life story and hardships and was straight forward with everything. And they reassured me that they could work with me and find me a bank etc...so i left a deposit on the car to hold it so it couldnt be sold i was told...so now 3 weeks later with absolutely no word of what was going on and i even stopped in and was given the run around in the week #1 and they said they had to have more time as they were talking to banks etc...so i left with a small amount of hope id hear word in few days but nope not 1 word via messages,emails,phone calls nothing!!!...so today i went and talk to the lady who intern had to go in the "back" and talk to her boss and then came back to tell me its a no go for them to find anyone to work with me and they did give me back my deposit $ without hassle..but very short with me and couldnt run me out of there fast enough when i asked why they never called me to talk or nothing? And when i asked why the car i paid a deposit on was being used to deliver parts in and had a dealer plate on it and filthy dirty inside n out they ignored me when i pointed that out and said my peace when i walked out...poor bussiness all around to do to a local ...il never go back or support a della dealership .... More
Heather was amazing! We could have gone with a dealership much closer to our home but we returned to Della because it was so nice to work with Heather. She’s extremely pr We could have gone with a dealership much closer to our home but we returned to Della because it was so nice to work with Heather. She’s extremely professional, really knows her stuff, but is also just fun to work with! We are really happy with the RAV4 Prime that we ended up with and with the deal that Della gave us. We never felt rushed and always had our questions answered quickly. Can’t say enough about how happy we are with the whole experience - Thank you, Heather! More
Awesome place for a first time car buyer. Lots of reasonably priced options in great condition. Heather was super helpful in walking me through the process. Lots of reasonably priced options in great condition. Heather was super helpful in walking me through the process. More
Heather was great to work with. She was friendly and helpful without being pushy. Mitch was great to work with as well, he was helpful explaining the different options available an She was friendly and helpful without being pushy. Mitch was great to work with as well, he was helpful explaining the different options available and the paperwork part was quick and painless. More
Just bought a new Crown from Heather and the process could not have been any smoother. No pressure at all and she took plenty of time to make sure I was comfortable in the car and knew how everything w could not have been any smoother. No pressure at all and she took plenty of time to make sure I was comfortable in the car and knew how everything worked. I would highly recommend working with her! More
From Jessica to Heather and Mitch the Della toyota team was outstanding. They really were very quick to respond, friendly, and very professional. I would absolutely continue business and recommend everyone was outstanding. They really were very quick to respond, friendly, and very professional. I would absolutely continue business and recommend everyone to the della team. More