
DELLA Toyota
Plattsburgh, NY
Is this your dealership?
Filter Reviews by Keyword
By Type
425 Reviews of DELLA Toyota
Heather did a great job helping us find and get through the purchase of our new RAV4 hybrid. We did not expect it to be available as soon as it was and we were very happy with the quick location of the veh the purchase of our new RAV4 hybrid. We did not expect it to be available as soon as it was and we were very happy with the quick location of the vehicle. More
After checking out various local car dealerships, I finally settled on Della Toyota based on the many positive reviews I read online. They certainly did not disappoint! My salesperson was Jon Peacock finally settled on Della Toyota based on the many positive reviews I read online. They certainly did not disappoint! My salesperson was Jon Peacock, and he helped me find the perfect vehicle. The entire process was quick and painless, unlike previous experiences I had in the past with other dealerships. I absolutely love my new car! Another thing that is important to me is having any questions answered, and Jon did an amazing job even after I took my car home. I am impressed how this dealership doesn't simply sell a car and forget you as some others do. In fact, when I had an issue with my car's touchscreen, they offered to replace the entire unit at zero cost to me, even though my car was not brand new. That is service! Clearly, Della Toyota wants to keep its customers happy and coming back, which is exactly what I will be doing. I am a loyal customer for life! More
Went in for a specific car, requested to see it and test drive it on their personal site. I get there and the car has been "Just sold" and is in the first payment. Seriously!? take it off your site. then th drive it on their personal site. I get there and the car has been "Just sold" and is in the first payment. Seriously!? take it off your site. then the guy tries to sell me a clunkier version of the same car. same year, same model, but went to test drive it and it won't start. You can clearly see where there was rust they painted over and there was damage. He then tries to say its character how the car was loved and I would love it too. Not for 25,000 dollars and not for over 90,000 miles. this was a scam. Don't buy from this dealer. More
Our first experience at Della was everything we hoped for! Hayden was great to work with and worked hard to get us in our new highlander meeting all of our requests! Thank you Della and Hayden for a grea for! Hayden was great to work with and worked hard to get us in our new highlander meeting all of our requests! Thank you Della and Hayden for a great car buying experience. More
I recommend working with Jon Peacock at Della Toyota. He was professional, competent and responsive. He made purchasing our vehicle a smooth experience. He was professional, competent and responsive. He made purchasing our vehicle a smooth experience. More
We are very satisfied dealing with Jon Peacock for the purchase of our 2022 Rav 4 vehicle. The whole process went quickly and smoothly. Not only was Jon helpful in answering all of our questions but was e purchase of our 2022 Rav 4 vehicle. The whole process went quickly and smoothly. Not only was Jon helpful in answering all of our questions but was extremely courteous in dealing with us. More
I had a great experience purchasing a new car from Heather Garrow. I highly recommend working with her. She was professional, competent, and responsive. Heather Garrow. I highly recommend working with her. She was professional, competent, and responsive. More
Beware of Della Toyota! They are misleading and don't stand behind the cars they sell. Fact: Della did not inspect the used car we purchased from them in March and we had to They are misleading and don't stand behind the cars they sell. Fact: Della did not inspect the used car we purchased from them in March and we had to bring the car back on multiple occasions before they (finally) fixed the brakes. Their poor service resulted in wasted time and money -- all because they tried to shortcut things. They prey on customers and are slippery! Predatory business practices for certain! They should have properly inspected and fixed the car BEFORE they sold it to us. We recently learned from a trusted mechanic that the tires they had on the car when they sold it to us were unsafe (cracked between the treads) AND that the rear springs were broken (and had been for quite some time). Also, the calipers are leaking! Della pushed this vehicle out the door - at our expense! They lied and are snakes. STAY AWAY!!! More