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DELLA Subaru

Plattsburgh, NY

4.9
113 Reviews

5105 US Avenue

Plattsburgh, NY

12901

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113 Reviews of DELLA Subaru

September 07, 2024

Alesha and Mary were very pleasant, helpful and knowledgeable about the purchase of my Forester. Would certainly recommend them to anyone interested in buying a car. More

by Just me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alesha Bailey and Mary Frances Ryan
Sep 29, 2024 -

DELLA Subaru responded

Just Me, we really appreciate your great feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Thanks for mentioning Alesha and Mary! -Jennifer, GSM

September 03, 2024

Service was impeccable as usual. Staff were friendly and knowledgeable. That's why I LOVE my Subaru❤✌😉 More

by rules1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Cordick
Sep 06, 2024 -

DELLA Subaru responded

Rules1951, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing DELLA Subaru of Plattsburgh as your first choice for service!

September 01, 2024

Andrew and Mary and Casey are a great asset to Della Suburu in Plattsburgh. AWESOME. More

by bandits12981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew and Mary
Sep 06, 2024 -

DELLA Subaru responded

Bandits12981, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 29, 2024

All employees helped and was polite to me when I stopped and traded cars. Thank you all for your help. STEVE More

by ICEMOM2204
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JUSTIN, MARY and front desk LADY
Aug 31, 2024 -

DELLA Subaru responded

Icemom2204, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 20, 2024

All my dealings with Della Subaru have been absolutely superior. I have relied on the dealership for sales and service for over 20 years and have always been pleased with and thankful for the services t More

by akelar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey, Jennifer Cordick
Aug 24, 2024 -

DELLA Subaru responded

Akelar, thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving our dealership! Thank you for 20 years of loyalty to us. We appreciate you! I will pass on your positive feedback to both our sales and service departments. Jennifer Cordick General Sales Manager

August 16, 2024

Della Subaru was easy to work with, knowledgeable staff, friendly and made the car buying process a very pleasant experience! Would definitely recommend! More

by Alissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandi, Justin , Jennifer Cordick
Aug 18, 2024 -

DELLA Subaru responded

Alissa, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 06, 2024

This was the third visit for air condition intermittent or non functioning at all!! It’s is becoming very frustrating!they check the mechanics of the system now i believe they need to check control and ele More

by Wgmm12941hot in subaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Cordick
Aug 16, 2024 -

DELLA Subaru responded

Wgmm12941hot In Subaru, We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Please feel to call us, and be sure to ask for me so that I can help! Casey Colburn Service Manager 518-324-8400

July 03, 2024

Every single person I came in contact with was very accommodating and friendly. It was a great experience all the way around. More

by ccanfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Cordick
Jul 04, 2024 -

DELLA Subaru responded

Thanks for the positive star rating, Ccanfield! Is there anything that stood out about your experience we can share with our Team? We hope to see you again! We want all our customers to feel this way when leaving our dealership!

July 01, 2024

Alesha in sales was great to work with and the business office made sale and registration seamless More

by edfont0178
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alesha Bailey
Jul 03, 2024 -

DELLA Subaru responded

Edfont0178, we really appreciate your great feedback! We hope to be of service to you again! Take care!

July 01, 2024

Della Subaru is amazing! We loved Alesha and Jenn the manager !!! Thanks for everything you did to make me happy. More

by Ekvioline violins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alesha , Jennifer Cordick
Jul 04, 2024 -

DELLA Subaru responded

Ekvioline Violins, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!