DELLA Honda of Plattsburgh

Amazing service from Felicia. Got a CRV Hybrid Sport L and I love it. Highly recommend! Got a CRV Hybrid Sport L and I love it. Highly recommend! More

Very much liked dealing with Rob for the second time in purchasing my new CRV. Very friendly and always willing to be very helpful! purchasing my new CRV. Very friendly and always willing to be very helpful! More

Not thrilled with this particular experience. My wife brought our 2018 CRV in for some recall work and to have a noise checked that was coming from the front right tire of the vehicle. The rec My wife brought our 2018 CRV in for some recall work and to have a noise checked that was coming from the front right tire of the vehicle. The recall work went fine, but the inspection of the noise led to the brakes. There was noted "uneven" wear on the front right brake. They noted that the pad used was an aftermarket pad, and then recommended a complete replacement of ALL pads and rotors, and even told my wife and me (on two separate occasions no less, once in person and once on the phone) that the vehicle wasn't necessarily safe to drive. The job was quoted at bit over $1000. We decided to seek out a second opinion and went with a long established mechanic in our town. He inspected all brakes - pads, rotors, calipers - and noted that nothing was wrong with anything, other than maybe needing a clean and lube job. He informed us that the brakes had a good year of life left in all of them. I've gotta say, that's some sketchy stuff on Della Honda's part. Aside from factory recall work, they will NOT be receiving any business from us going forward. Even then, we will likely seek out another dealership, first. 100% DO NOT recommend this service. Recommending an unnecessary $1000 job?! Seriously?! The Della Bellas need to do better More

Jesse was very good and helpful with my trade in. The entire staff was well informed and not overly pushy with the entire process. The entire staff was well informed and not overly pushy with the entire process. More

Jesse Ralph was very helpful and worked to make it happen and when I had a small issue he was right on it and got it resolved!! and when I had a small issue he was right on it and got it resolved!! More

This was a fantastic experience! All of the staff were knowledgeable and helpful. This was easy and efficient. Jesse Ralph went above and beyond. He was awesome with our 3 kids. All of the staff were knowledgeable and helpful. This was easy and efficient. Jesse Ralph went above and beyond. He was awesome with our 3 kids. Chris in finance was very personable and made the paperwork process easy. Tessa was on top of everything and kept us in the loop throughout our the whole process. Will definitely recommend to friends and family! More

They were fast to help me find a new car. They worked out good deal fast and easy. They worked out good deal fast and easy. More

We're very happy that Jesse Ralph was very efficient, professional and patient with us in our car purchase! Jesse took the time to explain all the many features of the 2023 Civic Touring sedan and we're professional and patient with us in our car purchase! Jesse took the time to explain all the many features of the 2023 Civic Touring sedan and we're very appreciative of his efforts! More

Mark was the absolute best with helping me get the car I want and making the whole process easy and quick. The Della Honda team is super pleasant and there to help with all your needs. 10/10 would recommend want and making the whole process easy and quick. The Della Honda team is super pleasant and there to help with all your needs. 10/10 would recommend using Mark for when you’re ready with any of your car needs! More