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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,217 Reviews
Call Service Center (845) 288-1303

4,217 Reviews of DCH Wappingers Falls Toyota - Service Center

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April 01, 2024

Helpful to all of our questions and teaching us about new car instruments. We bought our last car there. More

by BARB35DEV
Recommend Dealer
Yes
Employees Worked With
Josh & Rob Goldberg
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Jul 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that you found our team helpful and informative. We look forward to serving you again in the future!

April 01, 2024

It was great working with Angel was very helpful and Keith fixed any issues I had with no problem More

by PHIL.LATELLA.AV
Recommend Dealer
Yes
Employees Worked With
Angel and Keith
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Jul 05, 2024 -

DCH Wappingers Falls Toyota responded

That's fantastic to hear! It sounds like Angel and Keith provided excellent service and took care of everything smoothly. If there's anything else you need assistance with or if you have more positive experiences to share, feel free to let us know!

April 01, 2024

So helpful. I didn't have an appointment and they were able to take care of my car when they had downtime. I got my car back in less than two days and they even More

by Leblancmichellef
Recommend Dealer
Yes
Employees Worked With
Judy
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Jul 05, 2024 -

DCH Wappingers Falls Toyota responded

That's great to hear! It sounds like they really went above and beyond to accommodate us and provide thorough service for your car. Having the flexibility to fit you in without an appointment and then completing the work efficiently in less than two days is impressive. Plus, providing a proactive list of future maintenance needs shows they care about your vehicle's long-term health. Thanks for sharing your kind remarks!

April 01, 2024

Dropping off and picking up car was seamless and well organized. Drop location was clean and bright. More

by Bmt652002
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucc and Mathew Rivera
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Jul 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear your drop-off and pick-up experience was seamless. We strive to maintain a clean and welcoming environment. Feel free to reach out if you need anything else. We look forward to helping you again!

March 31, 2024

Very efficient Very good and not too much of a wait Great wonderful excellent magnificent More

by williamclarke57
Recommend Dealer
Yes
Employees Worked With
M Maffucci
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Mar 31, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that our team was able to take care of your vehicle in a timely manner!

March 31, 2024

Judy kept up to date with me on my vehicle and was very empathetic about the situation with my vehicle More

by tyravandyke
Recommend Dealer
Yes
Employees Worked With
Judy
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Mar 31, 2024 -

tyravandyke responded

Service advisors here always have great communication with me, they’re always friendly too!

Mar 31, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

March 30, 2024

Very helpful Let me know immediately about other problems and explained I well Very polite More

by ptoda
Recommend Dealer
Yes
Employees Worked With
Judy
Report | Print
Mar 31, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

March 30, 2024

All good except took too long in my opinion Had my vehicle in for 15,000 mile service. More

by jdrockrohr
Recommend Dealer
Yes
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Mar 31, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your feedback. It is great to hear that your service experience was good and we'll share your comments with our management team.

March 30, 2024

Awesome Lauren was great get me updated all the way I would recommend her with anybody else that I know that has a Toyota More

by kaz68
Recommend Dealer
Yes
Employees Worked With
Lauren
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Mar 31, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that Lauren was able to take care of your vehicle in a timely manner!

March 29, 2024

Matthew was very friendly and courteous and listen to what I was looking for, and helped me achieve my goal of buying a new vehicle More

by Vinny719
Recommend Dealer
Yes
Employees Worked With
Matthew Rivera
Report | Print
Mar 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that Matthew was able to assist you throughout your recent purchase and we hope to see you again!

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