DCH Wappingers Falls Toyota - Service Center

Recently I took my Avalon in for a recall & inspection. Usually Taryan is my rep, She was out and Crystal took care of me. Both young ladies are wonderful people to be wotking for you. Dee al inspection. Usually Taryan is my rep, She was out and Crystal took care of me. Both young ladies are wonderful people to be wotking for you. Dee also entered the picture to explain a couple of issues regarding my inspection. Being I had another appointment she assured me I would be done In time. I was... with 15 minutes to spare. After all work was completed Dee took the time to go over little detail on my bill, which I really appreciated. My Avalon has never been serviced by anyone else other than DCH. I trust DHC to tke care of my Avalon. One other person I would like to give mention to.. is Art. A little over a year ago I was having a vibrating problem with my car. He so patiently worked with me and actually found and corrected the problem for me. I am sure there are others that are also good mechanics. Dan worked on my car this past time, he was very pleasant and informative. Needless to say, three weeks ago my son-in-law ( Martin Brogan) was looking for a car for my daughter, Being that I always commented on the service, and the fact he has driven our car at times while we were in Fl, he decided to go to DCH to see what you had to offer. Not only did he buy an Avalon He bought one with ALL the whistles. It is a beautiful car! Last BUT not least your service manager Jeff Walsh is one of the most exceptional people representing Toyota. Thank you so much for being there for an eldery senior citzen!!! (Your bagels and coffee are a plus). June Hodgeman ps: Just want to mention I developed a great friendship with a senior lady nearly seven years ago while getting my car serviced at DCH. She also has an Avalon. More

It is always a pleasure to have my vehicle serviced at this location. The excellent service, knowledge the service advisers and technicians have, regarding the vehicles and always being on time as to when this location. The excellent service, knowledge the service advisers and technicians have, regarding the vehicles and always being on time as to when they tell you when the service will be complete. This dealership is not only the place to purchase a vehicle, but to have serviced and maintained as well. Wappingers Falls Toyota, they do it right all of the time!!!!!!!!!!! More

Knowing that I had to make it to work in the morning, Jeff went out of his way to resolve a problem I had with my door quickly, which made me a happy customer, even though it was a very busy morning afte Jeff went out of his way to resolve a problem I had with my door quickly, which made me a happy customer, even though it was a very busy morning after a snow storm... I would definetely be happy to call DCH in the future for my service needs. More

This is my second time going to get work done on my car. Mr. Jefferey has made the time really enjoyable there by helping me through the process, his friendliness and professional manner. I would highly rec Mr. Jefferey has made the time really enjoyable there by helping me through the process, his friendliness and professional manner. I would highly recommend visiting this dealership for it's friendly and very helpful staff. More

To whom it may concern: On 01/12/11, I brought my 2007 To whom it may concern: On 01/12/11, I brought my 2007 Rav 4 to DCH for routine service. A Service employee heard me ask a representative if it wa To whom it may concern: On 01/12/11, I brought my 2007 Rav 4 to DCH for routine service. A Service employee heard me ask a representative if it was possible to re-program my remote so all doors would open with one button. ( As opposed to multiple buttons which to me was "maddning") Although I purchased the vehicle new from this dealership, my remote starter was installed by a vendor that was contracted by Toyota. Jeff Walsh intervened and advised me that they may need to contact this vendor to re-program my remote. He further stated that he would attempt to address my request by hooking it up to his laptop to reprogram it. His efforts were successful and I made his supervisor (Lee) aware of how satisfied with his dedication and perseverance. What made this occurrence more impressive was that it was the end of his shift (my appt. was at 3:50 PM) and there was heavy snowfall on this day. I'm sure that his shift was challenging due to the weather conditions but his focus remained on customer service. If Toyota has a recognition program for their employees, Jeff Walsh is most deserving of any such reward. Respectfully: Joseph Finnigan More

Service Department has been more helpful and friendly than any service department I have ever dealt with. I have had a recent bad experience with another toyota dealership which made me lean toward not than any service department I have ever dealt with. I have had a recent bad experience with another toyota dealership which made me lean toward not going with another toyota in the future. Because of the experience I have had with the DCH Wappingers service department I am considering changing my decision and sticking with toyota. More

Taryn greets you in a pleasent caring mammer. When asked technical questions she always has the answers or responds in a timely way. At check-out time ,she reviews concerns that need attention and present t technical questions she always has the answers or responds in a timely way. At check-out time ,she reviews concerns that need attention and present them in a courteous considerate way as only a true professional can do. More

Taryn is very friendly & makes you feel your service appointment is important. She always has a smile & Hello for you! We have used DCH Wappingers Falls Toyota for our last 3 cars, 1986 Avalon, 1999 Ava appointment is important. She always has a smile & Hello for you! We have used DCH Wappingers Falls Toyota for our last 3 cars, 1986 Avalon, 1999 Avalon, & our new Toyota Camry (2009) Hybrid! We are very pleased with the entire staff! More