DCH Wappingers Falls Toyota - Service Center

Service Employees were friendly and helpful. Kathleen Crosbie was very accommodating in seeing that my vehicle was done on time, so I could get to work on tim Employees were friendly and helpful. Kathleen Crosbie was very accommodating in seeing that my vehicle was done on time, so I could get to work on time. More

Routine service-oil change, check routine safety stuff, etc This dealer has always been really great at servicing my older Rav4. They have always taken good care on the maintenance, leaving the car clean and This dealer has always been really great at servicing my older Rav4. They have always taken good care on the maintenance, leaving the car clean and all safety items checked. They have tvs to keep customers occupied while waiting as well as coffee. More

Service department I worked with Michael. He was very courteous and helpful. He is an access to the DCH WAPPINGER corporation. Be sure he knows he really went above and I worked with Michael. He was very courteous and helpful. He is an access to the DCH WAPPINGER corporation. Be sure he knows he really went above and beyond. More

Great as usual! I have been taking my car here for 11 years, and always get good service. This visit my service adviser was Mike Giorano, who was very pleasant and h I have been taking my car here for 11 years, and always get good service. This visit my service adviser was Mike Giorano, who was very pleasant and helpful. More

Trust? Yes. Long wait? Yes It took 2 hours for a frame recall inspection and oil change. But it resulted in need for a new frame (their cost when frame arrives), and a mere $33 It took 2 hours for a frame recall inspection and oil change. But it resulted in need for a new frame (their cost when frame arrives), and a mere $33 total. But why so long given I had an appointment? However, I do trust them to do what is right after buying and servicing my last three Tacomas. More

I had to return to get antifreeze topped off for the EV MOTO I had to return to the dealership to get the antifreeze topped off for the EV MOTOR. It was on the low line. Person said it was no problem to be like I had to return to the dealership to get the antifreeze topped off for the EV MOTOR. It was on the low line. Person said it was no problem to be like that. I have been driving for 56 year's and I know about maintaining a vehicle. More

Best dealership in Dutchess County ! I trust them to do the right thing, sell decent used vehicles and only service what is needed.have purchased many suv's over more than 20 years . I tr I trust them to do the right thing, sell decent used vehicles and only service what is needed.have purchased many suv's over more than 20 years . I trust Toyotas to be a excellant quality and longevity and that this the name I trust as well as DCH W.F. toyota , they have gone above and beyond for,my family More

Good experience Everything went as expected, coffee was good while waiting for service. Sales man, mike, was honest and to the point. Much better experience than Toy Everything went as expected, coffee was good while waiting for service. Sales man, mike, was honest and to the point. Much better experience than Toyota Kingston. Thanks....Jim More

Two hour and 15 minute wait for NYS inspection I made an appointment in advance and I was at the dealership over 2 hours for a NYS inspection. Inspection was thorough but estimate of repair was to I made an appointment in advance and I was at the dealership over 2 hours for a NYS inspection. Inspection was thorough but estimate of repair was totally misleading. Items on the repair list were double entered giving an estimate much too high. Upon completion the car was not parked where I was told it would be. More

Pleasant Experience I have always been pleased with how my Prius and I have been treated at DCH. They are organized, thorough, knowledgeable and pleasant. The staff nev I have always been pleased with how my Prius and I have been treated at DCH. They are organized, thorough, knowledgeable and pleasant. The staff never tries to push unneeded repairs on the customer. More