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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,184 Reviews

4,184 Reviews of DCH Wappingers Falls Toyota - Service Center

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January 24, 2018

Service department I worked with Michael. He was very courteous and helpful. He is an access to the DCH WAPPINGER corporation. Be sure he knows he really went above and More

by POPCRACKLESNAP56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Jan 24, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the awesome review of your experience! I will be sure to pass along the kind words to Michael!

January 24, 2018

Great as usual! I have been taking my car here for 11 years, and always get good service. This visit my service adviser was Mike Giorano, who was very pleasant and h More

by ravfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Jan 25, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for taking the time to provide our dealership with such a great review! We are so glad we have been able to take care of you for 11 years and look forward to seeing you in the future.

January 24, 2018

Trust? Yes. Long wait? Yes It took 2 hours for a frame recall inspection and oil change. But it resulted in need for a new frame (their cost when frame arrives), and a mere $33 More

by zoot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unkown
Jan 25, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the positive review! I would like to apologize for any inconvenience you experienced due to the wait time. We hope to see you soon!

January 24, 2018

I had to return to get antifreeze topped off for the EV MOTO I had to return to the dealership to get the antifreeze topped off for the EV MOTOR. It was on the low line. Person said it was no problem to be like More

by BBERG62522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know any names of persons who worked on the vehicle.
Jan 25, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the great review! Please let us know if we can help you in the future with your service needs.

January 24, 2018

Best dealership in Dutchess County ! I trust them to do the right thing, sell decent used vehicles and only service what is needed.have purchased many suv's over more than 20 years . I tr More

by STARMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike zimmerman, dave church, Frank Pizzurro
Jan 25, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the great review! We are so glad you have trusted our dealership to provide you with excellent service for so long and look forward to assisting you in the future.

January 23, 2018

Dead battery - on a Sunday! I had the misfortune of finding the battery in my Sienna dead on a Sunday just after lunch. I was able to arrange for a jump start using Toyota Care, More

by ALLENZ4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Korwatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dena Ramondo
Jan 23, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave this wonderful review! I am so happy to hear our team could help you in a time of need! Come back and see us again soon!

January 23, 2018

Great experience. Great experience having the Camry serviced. Will bring the car in again when required. Will tell friends about the experience. Smiling and professiona More

by underhilln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot the name i worked with.
Jan 23, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the awesome review! I am so glad we were able to take care of you and your Camry. Come back to see us soon!

January 23, 2018

Pleasant Experience I have always been pleased with how my Prius and I have been treated at DCH. They are organized, thorough, knowledgeable and pleasant. The staff nev More

by MLBIASOTTI2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 24, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! I am so pleased to hear our team has been able to take care of you and please continue to enjoy your Prius!

January 23, 2018

First Service since purchasing the vehicle I was very pleased with the service. Greeted warmly, service to be performed explained, how long it would take, nice waiting area and clear explanatio More

by morlin56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Jan 24, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review of our service department!

January 23, 2018

Good experience Everything went as expected, coffee was good while waiting for service. Sales man, mike, was honest and to the point. Much better experience than Toy More

by WALLBAN9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2018 -

DCH Wappingers Falls Toyota responded

Jim, thank you for the awesome review of our sales and service departments. We hope you come back to see us soon!

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