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DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
4,184 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,184 Reviews of DCH Wappingers Falls Toyota - Service Center
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January 30, 2018
Great Service It’s nice to be able to drive into the shop get out where it’s clean and dry and not have worry about parking or the weather and go right to an associ It’s nice to be able to drive into the shop get out where it’s clean and dry and not have worry about parking or the weather and go right to an associate! More
by pgalla22
Employees Worked With
Kathleen Crosbie
January 29, 2018
Superb customer service Dena in service is superb! She makes me feel like family when I come in and knows exactly who I am when I walk thru the doors. I'm glad she's part o Dena in service is superb! She makes me feel like family when I come in and knows exactly who I am when I walk thru the doors. I'm glad she's part of the team and so happy she's my service rep! More
by kathleen 1038
Verified CustomerEmployees Worked With
Dena Ramundo
January 29, 2018
Good team overall My wife and me have bought or leased 7 Toyotas in the past 20 years. Of the 3 dealerships we have used in the local area DCH has been the best service My wife and me have bought or leased 7 Toyotas in the past 20 years. Of the 3 dealerships we have used in the local area DCH has been the best service center which is why we bought our last Toyota at DCH More
by Jerry
Employees Worked With
Deena (service), Allison Croshier, Mike Giordano
January 29, 2018
Great auto shop I didn’t have an appointment but I was treated as though I did Dena was excellent and was able to fit me in for an oil change and the crew did an exce I didn’t have an appointment but I was treated as though I did Dena was excellent and was able to fit me in for an oil change and the crew did an excellent job More
by MONSR5
Employees Worked With
Dena
January 28, 2018
Professional and competent I was able to get an appointment in a reasonable amount of time. The staff was courteous and helpful. When an additional repair issue came up, they we I was able to get an appointment in a reasonable amount of time. The staff was courteous and helpful. When an additional repair issue came up, they were able to provide me with a ride to my job four miles away, and to pick me up in the afternoon. More
by JEANSTRN1
Employees Worked With
Allison Croshier
January 27, 2018
25,000 mile service RAV4 needed recommended service. Originally had a later appointment. They took me in a few hours early so I could get to a doctors appointment. Also, RAV4 needed recommended service. Originally had a later appointment. They took me in a few hours early so I could get to a doctors appointment. Also, got me out of there as fast as possible. Highly recommend them. More
by theppilot22
Employees Worked With
Mike Giordano
January 26, 2018
excellent service and care Josephine was extremely helpful and informative with my service needs. She helped me decide what repairs to handle then as well as what to expect at m Josephine was extremely helpful and informative with my service needs. She helped me decide what repairs to handle then as well as what to expect at my next visit. I am always impressed with the exceptional treatment I receive at this dealership. I am a longtime customer and I plan on staying!!!!! More
by jmforlow
Employees Worked With
Josephine Nikolla
January 26, 2018
Car made strange noise I brought my car in on a Saturday afternoon late, Evin arranged for someone to look at lit and get a hold of tech support. He kept me in they loop the I brought my car in on a Saturday afternoon late, Evin arranged for someone to look at lit and get a hold of tech support. He kept me in they loop the entire time went over my options and got a strange situation fix fast and efficient and at a reasonable price. More
by DANIELSARNOLD99
Employees Worked With
Evin Calderon
January 25, 2018
Service Employees were friendly and helpful. Kathleen Crosbie was very accommodating in seeing that my vehicle was done on time, so I could get to work on tim Employees were friendly and helpful. Kathleen Crosbie was very accommodating in seeing that my vehicle was done on time, so I could get to work on time. More
by GEF49
Employees Worked With
Kathleen Crosbie
January 25, 2018
Routine service-oil change, check routine safety stuff, etc This dealer has always been really great at servicing my older Rav4. They have always taken good care on the maintenance, leaving the car clean and This dealer has always been really great at servicing my older Rav4. They have always taken good care on the maintenance, leaving the car clean and all safety items checked. They have tvs to keep customers occupied while waiting as well as coffee. More
by PBASKIN
Employees Worked With
I am sorry, I forgot the person who worked with me.
