DCH Wappingers Falls Toyota - Service Center

Excellent service I have purchased two new vehicles at DCH Wappingers Falls Toyota and have had them serviced there exclusively because the service is always excellent I have purchased two new vehicles at DCH Wappingers Falls Toyota and have had them serviced there exclusively because the service is always excellent and the staff is friendly, helpful and very professional. The Toyota Care maintenance plan is especially good and covers all routine maintenance items. I have also purchased the Toyota Care Plus extended maintenance plan on both vehicles because it is really worth paying the up-front cost to continue the factory services through 45,000 miles and save a lot of money by doing so. Alicia Verven was my service advisor. She was very helpful and professional. After the vehicle service was completed, Alicia went over everything very thoroughly. Good job. More

Amazing staff!! Allison is absolutely incredible. I had a lot going on and she made everything relatively painless. She was so sweet. I would come again just based on Allison is absolutely incredible. I had a lot going on and she made everything relatively painless. She was so sweet. I would come again just based on the fact that you have such an amazing kind employee! More

Very Professional I have serviced my Camry here since I bought it. The service department is accomodating, friendly and professional. I recommend it highly, not just I have serviced my Camry here since I bought it. The service department is accomodating, friendly and professional. I recommend it highly, not just for service, but also for sales. More

No charge msintenance Service advisor was friendly and knowledgeable about what was being performed on the car. At the finish the advisor came to the waiting room and sat d Service advisor was friendly and knowledgeable about what was being performed on the car. At the finish the advisor came to the waiting room and sat down then explained everything to me. The other customers in the room were very jealous when I was handed the keys,then told where to find the car. More

Made apt. Arrived did inspection and was on my way. Excellent service. Drove in, was taken care of and told there would be a bit of a wait. Asked it he could look at the glove box as it wouldn't close Excellent service. Drove in, was taken care of and told there would be a bit of a wait. Asked it he could look at the glove box as it wouldn't close properly. Did take care of it in minutes and had inspection done. Very polite and helpful. After I paid I remembered I needed to have the email changed so Mike said he could take care of it for me as Eric wasn't there. Minutes later done. Service has been a very comfortable experience for me. More

State Inspection appointment Ronnie in the Service Department was amazing. He was kind, polite, pleasant, and helpful. He assisted every step of the way, He arranged my appoint Ronnie in the Service Department was amazing. He was kind, polite, pleasant, and helpful. He assisted every step of the way, He arranged my appointment and the process was quick and without any problems. More

Very helpful Went above and beyond expectations. He was very courteous and gave me some good suggestions. I look forward to working with him again in the future wi Went above and beyond expectations. He was very courteous and gave me some good suggestions. I look forward to working with him again in the future with my Toyota Tundra. More

Service needed on my 2009 Rav 4 Evin took the time to go over repairs needed on my 09 Rav 4 . They were going to be expensive and felt better after talking to him. Evin took the time to go over repairs needed on my 09 Rav 4 . They were going to be expensive and felt better after talking to him. More

Always great service, bagels make morning appointments easy! Love the staff. I had to get my 25K service and get my snow tires taken off. They put them in the car nicely and marked them so I'll be all set for ne Love the staff. I had to get my 25K service and get my snow tires taken off. They put them in the car nicely and marked them so I'll be all set for next winter! The bagels make morning appointments easier I forgot breakfast and they saved my day. More

Friendly, prompt service!! My service associate Lindsey was cheerful and quick about getting our car into service. I had a deadline and, as promised, my car was ready on time. T My service associate Lindsey was cheerful and quick about getting our car into service. I had a deadline and, as promised, my car was ready on time. The waiting area is always clean and comfortable and with amenities like coffee, bagels and WiFi and T.V. , waiting for your vehicle isn’t an arduous experience. More