DCH Wappingers Falls Toyota - Service Center

Very pleased with the service Mr. Giodano provided I usually am pleased with the service I receive at DCH. I would have brough my car from them had they the Costco auto program. I brought my car from I usually am pleased with the service I receive at DCH. I would have brough my car from them had they the Costco auto program. I brought my car from Greentree Toyota in Connecticut and was not pleased at all with their service More

Always a great experience DCH is always my number 1 choice for service. Evin Calderon is one of the best Service Advisors. He always takes care of all of my needs and goes abov DCH is always my number 1 choice for service. Evin Calderon is one of the best Service Advisors. He always takes care of all of my needs and goes above and beyond. My cars are always serviced quickly and cleanly. Definitely recommend this dealership especially Evin. Thank you DCH! More

Disregarded Their customer service representative spoke to me as if I were a child that knew nothing about cars. Did not appreciate the disrespect I received Their customer service representative spoke to me as if I were a child that knew nothing about cars. Did not appreciate the disrespect I received More

Service Been going to DCH for service for over 15 years. They're the best dealership service center that I've dealt with and I've been to several. Been going to DCH for service for over 15 years. They're the best dealership service center that I've dealt with and I've been to several. More

Very thorough inspection and good recommendations Personal advice from service adviser is valuable. Easy scheduling and shuttle service to nearby facilities and shopping. Communication during the serv Personal advice from service adviser is valuable. Easy scheduling and shuttle service to nearby facilities and shopping. Communication during the service is consistently good. No surprises when you pick up the car! More

Great customer service. After trying to deal with ideoendant garages for maintenance on my highlander I thought to try the dealer again. My recent experience with my indie to After trying to deal with ideoendant garages for maintenance on my highlander I thought to try the dealer again. My recent experience with my indie toon was excellent. The inspection was timely and there were no found issues. Recent service was for a clubking when I turned the steering wheel. Issue quickly diagnosed, part ordered, service done. The service personal we’re very nice. The courteousy driver is always prompt. Highlander drives better than before. More

Excellent Everyone was very helpful but mostly Kathleen crosbie she help me to get a great deal with my recall and I always go to Toyota in Wappingers because i Everyone was very helpful but mostly Kathleen crosbie she help me to get a great deal with my recall and I always go to Toyota in Wappingers because is close to my house and they are fast. More

Pleasant Service Advisor, poor work. Brought my Prius in for an oil change and NYS inspection. Was advised that the brake fluid needed to be changed and the front brake pads needed to be Brought my Prius in for an oil change and NYS inspection. Was advised that the brake fluid needed to be changed and the front brake pads needed to be replaced. I had the work done with a $500 plus bill. The next morning, the garage floor had a fluid stain on the floor. Thinking it was motor oil, I raised the Prius and checked for oil leaks. None was found. I looked at the brake fluid reservoir and noticed it was wet with brake fluid. I cleaned off as much brake fluid as I could. The next day I noticed it was still leaking. I brought the Prius back to service and was told that it was overfilled with brake fluid because the technician changed the brake fluid before replacing the brake pads. For $500 I would expect the technician to be properly trained on what service to perform first. Pleasant Service Advisor, poor technical training! More