DCH Wappingers Falls Toyota - Service Center

NYS Vechicl Inspection My service representative at the DCH Wappingers Falls Toyota, Allison Croshier, was very friendly, flexible and was able to accommodate my request for My service representative at the DCH Wappingers Falls Toyota, Allison Croshier, was very friendly, flexible and was able to accommodate my request for a NYS inspection without having an appointment on 6/13/18. The inspection was done promptly and the technician provided recommended service that I will have done at my next appointment. More

Prompt and efficient Although I got there a bit early, they took me in when I arrived. I was told the recall service would take up to 3 hours, but it was just 2 1/2 hours Although I got there a bit early, they took me in when I arrived. I was told the recall service would take up to 3 hours, but it was just 2 1/2 hours. Apparently the serviceman who drove the car must have tossed something on the passenger's seat on top of a bag I had there. It contained a glass chimney for a lamp. This was smashed, but I did not know until I got home or I would have said something. More

always a delay in service/ great with sales I recently waited 2.5 hours for a battery check that i was asked to leave my vehicle for. i waited 5 hours for an oil change, because they forgot to I recently waited 2.5 hours for a battery check that i was asked to leave my vehicle for. i waited 5 hours for an oil change, because they forgot to bring my vehicle in the bay area. i was asked to replace both front and rear rotors and brakes 2 months after having them replaced by another vendor. More

My service guy! Evin is my go to guy for service. He hears my concerns and goes out of his way to explain the issue. He is a pleasure to work with. Evin is my go to guy for service. He hears my concerns and goes out of his way to explain the issue. He is a pleasure to work with. More

20,000 mile service Service was as expected. Friendly staff. Clean waiting area. The bagels and hot chocolate were nice to have since I had my three children with me. Service was as expected. Friendly staff. Clean waiting area. The bagels and hot chocolate were nice to have since I had my three children with me. No issues. More

no issues all went well staffing are always polite and friendly , enjoyed the coffee and bagel, wait time wasn't bad the waiting area is very clean to include the rest room staffing are always polite and friendly , enjoyed the coffee and bagel, wait time wasn't bad the waiting area is very clean to include the rest room which is always a plus More

Tires I specifically worked with Kathleen because of prior positive experiences. She goes the extra step to make sure that things go smoothly, and that the I specifically worked with Kathleen because of prior positive experiences. She goes the extra step to make sure that things go smoothly, and that the customer is happy. More

Greeted immediately, service in a timely manner. Greeted in a friendly manner, explained how long it would take, it was done exactly. The service dept. even rearranged our appt. to help us out. Greeted in a friendly manner, explained how long it would take, it was done exactly. The service dept. even rearranged our appt. to help us out. More

Fast, efficient, friendly Alicia was bright, friendly and super efficient. I was in and out with my express service in 50 minutes and everything went perfectly, which helped m Alicia was bright, friendly and super efficient. I was in and out with my express service in 50 minutes and everything went perfectly, which helped me greatly with juggling my work schedule. Thank you Alicia Verven! More

Excellent Service I have been coming here for the past three years and never had an issue with them or my car. Excellent Customer service and Representatives. I have been coming here for the past three years and never had an issue with them or my car. Excellent Customer service and Representatives. More