DCH Wappingers Falls Toyota - Service Center

Brakes Great customer service! Very knowledgeable. Went above and beyond. Explained everything that was needed for the car. Wont work with any other service Great customer service! Very knowledgeable. Went above and beyond. Explained everything that was needed for the car. Wont work with any other service advisor but her More

kathleen is always totally professional and helpful best experience thus far at this dealership. shuttle driver was friendy and efficient. staff took an interest in my to do list for my vehicle. best experience thus far at this dealership. shuttle driver was friendy and efficient. staff took an interest in my to do list for my vehicle. More

my 2018 Corolla's 18 month service/inspection The technicians rotated my tires and gave me some very valuable advice/information regarding some front bumper damage that my car needs to have repair The technicians rotated my tires and gave me some very valuable advice/information regarding some front bumper damage that my car needs to have repaired. More

Inspection I was greeted immediately. Evin was professional and courteous. I enjoyed the coffee and bagel while I waited. The Inspection was done in about half a I was greeted immediately. Evin was professional and courteous. I enjoyed the coffee and bagel while I waited. The Inspection was done in about half an hour. It was an excellent experience. More

All Good The staff is very pleasant, professional & helpful. I have been taking my vehicles there for years & service has always been great. I would recommend The staff is very pleasant, professional & helpful. I have been taking my vehicles there for years & service has always been great. I would recommend them to family & friends, More

Scheduled service and inspection Everyone was pleasant and professional (especially Alicia!!). Being as it was an early morning appointment I really appreciated the bagels and coffee Everyone was pleasant and professional (especially Alicia!!). Being as it was an early morning appointment I really appreciated the bagels and coffee. The only problem was the fact that one of the other patrons was permitted to bring his two dogs into the waiting area (they were NOT) service dogs. The patron allowed one dog to sit on several chairs...which is really unsanitary. One of the dogs growled and snapped at another patron when he approached. As both dogs were on rather long leashes, this made me quite uncomfortable. This man was quite inconsiderate. I would hope in the future that SOMEONE in the dealership would prevent the possibility of someting like this occuring by only allowing service animals in the waiting area. More

Great wait while I get a oil change. Everybody was smiling. The waiting area was very clean and everyone respected us waiting. Was not a long wait until my car was serviced. It was a nice Everybody was smiling. The waiting area was very clean and everyone respected us waiting. Was not a long wait until my car was serviced. It was a nice and quick wait. More

inspection and oil change Kathleen was great! A real person and not just someone doing a job. She understood my perspective on everything, was very informative, and appreciat Kathleen was great! A real person and not just someone doing a job. She understood my perspective on everything, was very informative, and appreciated the value of my time. More

10000 mile check out I look for Evin because he listens when I have issues and makes everything easy. This was a oil change while I waited less than an hour. I scheduled I look for Evin because he listens when I have issues and makes everything easy. This was a oil change while I waited less than an hour. I scheduled an appointment to look at some items that should be covered under warranty. More