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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,334 Reviews

4,334 Reviews of DCH Wappingers Falls Toyota - Service Center

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April 03, 2020

Excellent service by call handling. I had an excellent call with the call handling desk when I went in for servicing. The service desk said that they could NOT use my tire rotation coupo More

by vxbala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember the names.
Apr 03, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We are very glad to hear that you had a wonderful experience visiting us. We appreciate your patience during this uncertain time and hope to work with you again in the future. Please take care and be safe!

March 31, 2020

Dropped off and picked up for 25,000 miles Not much to say, I dropped the truck off, went across the street and when I walked back In my truck was done. Very smooth More

by SeanMcElduff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Mar 31, 2020 -

DCH Wappingers Falls Toyota responded

Hi Sean, thank you for the great review! We are glad to hear you had a positive experience servicing your vehicle with us.

March 27, 2020

Car inspection. I was in and out within an hour, and no charge! Happy customer. I always have a good experience when I visit DCH Toyota in Wappingers Falls. More

by Contessa62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Nuesslein
Mar 27, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide a five-star review! We appreciate your feedback.

March 25, 2020

My service advisor Michael Giordano did an excellent job . I’am looking forward to working with him again during my next services appointment thank you 😊 More

by ricrmiller
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano
Mar 26, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide a five-star review! We appreciate your feedback.

March 23, 2020

Always excellent service here. Was in and out in a reasonable time frame. Was able to answer a question I had been wanting to get a answer for More

by light69
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Mar 24, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to give us a five-star review! We're happy to hear our team was able to give you excellent service.

March 19, 2020

Excellent Service! Took my car in for it;s annual inspection, tire rotation and oil change. Evin had everything ready and waiting for me. I was in and out in record ti More

by rosannec55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon
Mar 20, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! We're happy to hear your experience with us was a five-star one!

March 19, 2020

Arrived early was seen right away Annual inspection and Arrived early was seen right away Annual inspection and tire rotation Waiting area was clean and comfortable. Had coffee and bagel was completed i More

by TRIPLXL
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Mar 20, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback! We're happy to hear your experience with us was a five-star one!

March 18, 2020

ToyotaCare Toyota not only takes good care of your car but Toyota employees take very good care of their customers. I will continue to be a Toyota customer for t More

by BALLO74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon
Mar 19, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We're happy to hear our team was able to assist you.

March 17, 2020

In and out quick Alicia was waiting for us, and processed us right away. She was very friendly and professional. She said it would take forty-five minutes, but it wa More

by majorpn6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Mar 18, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We're happy to hear Alicia was able to make your experience a good one.

March 16, 2020

Called last min for and appointment... no sweat. Mike was great. Had my car back to me in a few hours. A pleasure to deal with you. More

by ANJ16
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Mar 17, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for your positive feedback! We're happy to hear Mike made your experience a good one.

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