DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
3,887 Reviews of DCH Wappingers Falls Toyota - Service Center
Service My apt was for 8:30. It was a routine service. Oil change, tire rotation. It took them 2.5 hours. I was a bit disappointed with how long it took. I bo My apt was for 8:30. It was a routine service. Oil change, tire rotation. It took them 2.5 hours. I was a bit disappointed with how long it took. I booked an appointment for first thing in the morning to avoid this. More
Fast and comfortable waiting area Drove right in,check in was fast,nice waiting area,comfortable and coffee and bagels available . JOB WAS DONE very fast and back on the road in 1 1/2 Drove right in,check in was fast,nice waiting area,comfortable and coffee and bagels available . JOB WAS DONE very fast and back on the road in 1 1/2 hours. Was a recall More
Great service Ervin was spot on with his service and explained everything fully. Quality worker and great person. I feel he should be in a higher position then he i Ervin was spot on with his service and explained everything fully. Quality worker and great person. I feel he should be in a higher position then he is. He does great work. More
Followup on used car purchase Having just recently purchased a used car from Toyota, it had some unexpected problems (with the battery). I spoke with Allison Croshier in the Servic Having just recently purchased a used car from Toyota, it had some unexpected problems (with the battery). I spoke with Allison Croshier in the Service Dept and she handled the issue with the Sales Mgr Darryl and resolved my problem with great satisfaction. It was a pleasure being treated this way. More
Didn’t tell the truth about lifetime oil changes When I bought the life oil change plan, no one ever explained me that I can only have 4 oil changes per year. Also each time they do an oil change in When I bought the life oil change plan, no one ever explained me that I can only have 4 oil changes per year. Also each time they do an oil change in my car they leave the paper mat and paper number tag in my car, feels like a messy job. Another time they forgot to take off the oil change light that shows up when you have to get a oil change done. They are very sloppy and not on point in their job. I see them talking and texting and making customers wait for no reason. More
Finding things wrong that weren't there during the previous two visits and in the past when people came in for their third and final free service - tire rotation and oil c that weren't there during the previous two visits and in the past when people came in for their third and final free service - tire rotation and oil change service people came out with a list of things that were wrong with their vehicles. We witnesses this twice, customers refused to have the work done and after speaking to them, the common denominator was third and final free visit. More
Great service as always I was able to drop my car off early and they even got my car done several hours earlier than my original appointment. Great service and work as always I was able to drop my car off early and they even got my car done several hours earlier than my original appointment. Great service and work as always More
great service I was able to get a next appointment which was really convenient. Service was prompt and cordial . the waiting area was clean and inviting. My b I was able to get a next appointment which was really convenient. Service was prompt and cordial . the waiting area was clean and inviting. My bill held no unexpected surprises. More
5000 service on truck It went really smooth. Didn't have any issues and got out of there in a timely fashion. I will be back at some point to get a recall looked at on th It went really smooth. Didn't have any issues and got out of there in a timely fashion. I will be back at some point to get a recall looked at on the truck. More
Professional and Cormfortable Experience All my service items were addressed as expected. They did the factory maintenance, state inspection and refreshed two ECU programs promptly while I wa All my service items were addressed as expected. They did the factory maintenance, state inspection and refreshed two ECU programs promptly while I waited in a pleasant waiting room. More