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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,196 Reviews
Call Service Center (845) 288-1303

4,196 Reviews of DCH Wappingers Falls Toyota - Service Center

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November 01, 2024

Judy was great! Top notch customer service and very friendly. Always a good time whenever I have to step in the dealership. More

by Mxcnrhino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're thrilled to hear that Judy provided you with top-notch customer service and made your visit enjoyable. We strive to create a friendly and welcoming environment, and it's great to know that your experiences with us reflect that. We look forward to seeing you again soon!

November 01, 2024

Great dealership! Great service . I have two cars I bought from these folks and they have always been good to us. More

by steveschwartz1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're delighted to hear about your positive experiences with our dealership and service. It's wonderful to know that you trust us for both of your cars. We appreciate your loyalty and look forward to continuing to serve you in the future!

November 01, 2024

Easy and quick service. Very happy with the experience at DCH Toyota in Wappingers Falls! More

by JENN.CHASIN
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're thrilled to hear that you had an easy and quick experience at DCH Toyota in Wappingers Falls. Our team strives to provide efficient service, and we're glad it showed. We look forward to assisting you again in the future!

October 31, 2024

Although there were issues, staff was able to rectify them promptly. Rob was particularly helpful. Thanks. More

by jazzvyne
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob, manager
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Oct 31, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your understanding and for recognizing Rob's efforts! We're glad to hear that our staff was able to resolve the issues promptly. Your feedback is important to us, and we're committed to providing a better experience in the future. We appreciate your support!

October 31, 2024

Judy was pleasant and helpful. Toyota was able to remedy the issue with the car. More

by SHARNELE21
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that Judy was helpful and that we were able to resolve the issue with your car. If you need any further assistance, feel free to reach out. We appreciate your support!

October 30, 2024

I had a pleasant experience at the Toyota dealership. I was in the service department and everything was efficient and timely. More

by TCRAUSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucci
Report | Print
Oct 30, 2024 -

DCH Wappingers Falls Toyota responded

We're glad to hear you had a pleasant experience in our service department! Our team strives to provide efficient and timely service for all our customers. Thank you for sharing your feedback!

October 29, 2024

Very impressed by the customer from start to finish of my time there. Thought the video of service was a great addition. More

by PENGUINJFR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the fantastic feedback! We're delighted you had a seamless experience from start to finish, and we're glad you enjoyed the service video—it’s a feature we’re proud of. Looking forward to serving you again!

October 29, 2024

Excellent customer service. Short waiting time. I had confidence that everything was ln good working order. More

by Ronald.vandorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Oct 29, 2024 -

DCH Wappingers Falls Toyota responded

We’re thrilled to hear you had an excellent experience with us! Our team is dedicated to providing top-notch service and ensuring everything is in perfect order. Thank you for your feedback, and we look forward to seeing you again!

October 29, 2024

Alway a pleasure to deal with from Judy to the entire team Very professional and knowledgeable. More

by DEEBOB84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re delighted to hear that you had a great experience with Judy and the team. Our goal is to provide professional and knowledgeable service to all our customers. We appreciate your feedback and look forward to assisting you again in the future!

October 27, 2024

When I walked in Judy Deems called me over and I sat down at her desk she explained what was going to be done. She was very kind. I waited for the service to be done then she came over when it was doné and w More

by Csantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2024 -

DCH Wappingers Falls Toyota responded

It’s wonderful to hear about your experience with Judy! Her kindness and clear communication really make a difference. Thank you for sharing your feedback, and we look forward to serving you again!

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