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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,325 Reviews
Call Service Center (845) 288-1303

4,325 Reviews of DCH Wappingers Falls Toyota - Service Center

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January 26, 2025

Overall a great experience getting my car serviced at DCH toyota service center. Everyone I dealt with, from service writers to technician were pleasant and thorough. More

by MARKAE16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're so glad to hear that your experience at DCH Toyota Service Center was great. Our team works hard to provide excellent service, and it's fantastic to know that we met your expectations. We look forward to assisting you again in the future!

January 26, 2025

Quite efficient. Staffs are friendly and professional. Too bad no complimentary car wash. All is well. More

by ccwu
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our staff. We appreciate your feedback on the car wash, and we'll definitely keep that in mind for the future. We look forward to serving you again soon!

January 26, 2025

Respectful service manager and mechanics. Also respectful of my car taking care not to get dirty inside or scratch the car. Beats the BMW dealer by a mile. More

by Vic
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear that our team provided you with respectful service and took great care of your car. We truly appreciate your feedback and are glad to have earned your trust. We look forward to serving you again soon!

January 26, 2025

I had aNYS inspection and other maintenance done to my Tacoma truck. Work was done in a timely manner. More

by Car78412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're happy to hear that the inspection and maintenance on your Tacoma were completed on time. If you need anything else in the future, don't hesitate to reach out!

January 26, 2025

Very good service, honest and qualified technicians and service representative. They also performed an annual DMV inspection at no charge. Thank you. More

by deyoung.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We’re so glad to hear that you had a positive experience with our service team. We take pride in providing honest and high-quality service, and we're happy to have earned your trust. We look forward to assisting you again in the future!

January 24, 2025

Thomas was very professional, efficient and he provided great customer service experience. I would highly recommend Thomas! More

by Onebacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that Thomas provided you with such a great customer service experience. We’ll be sure to pass along your kind words to him. We truly appreciate your recommendation and look forward to serving you again in the future!

January 24, 2025

Always friendly, courteous and professional. Im always kept apprised of each step of my car's maintenance. Great service! More

by woolleylady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re so glad to hear that you’ve had a positive experience with our team and that you feel well-informed throughout your car's maintenance. We truly appreciate your trust and look forward to continuing to provide great service!

January 24, 2025

Friendly, helpful, clean, nice people! Great service… always a happy customer! Everyone there a pleasure to speak with! More

by DW36K0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for the kind words! We're thrilled to hear that you had a great experience and felt well taken care of. It’s always a pleasure to have happy customers like you, and we truly appreciate you sharing your positive feedback!

January 24, 2025

The service was prompt and the work performed was communicated promptly. All team members were polite, friendly and answered any questions I had. More

by khdcpa
Recommend Dealer
Yes
Employees Worked With
Matthew
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Jan 25, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our team. We strive to provide prompt service and clear communication, and we appreciate you taking the time to share your feedback. We look forward to serving you again!

January 23, 2025

Courteous and professional. Answered all my questions. Went above and beyond to make us satisfied with our purchase More

by MYMACMIND
Recommend Dealer
Yes
Employees Worked With
Joseph
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Jan 23, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that our team was able to answer all your questions and go above and beyond to ensure your satisfaction. Your feedback means a lot to us, and we truly appreciate you choosing us for your purchase. If you need anything else, we’re always here to help!

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