Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,376 Reviews
Call Service Center (845) 288-1303

4,376 Reviews of DCH Wappingers Falls Toyota - Service Center

Sort by
March 14, 2025

Great crew, and one I can trust with my car for years to come! Thank you! More

by JMBOHIZIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Maffucci
Report | Print
Mar 15, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're grateful for your trust and look forward to taking care of your car for years to come!

March 13, 2025

Good service. Very professional. My car was serviced in a timely manner. Thank you very much More

by JJROJAS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your great feedback! We're so glad to hear that you had a positive experience and that your car was serviced efficiently. We appreciate your business and look forward to assisting you again!

March 13, 2025

A big shout out to Keith from service. And also to the Sale manager and customer service More

by EMARYFRAJOSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the shout-out! We're so glad to hear Keith, our Sales Manager, and the customer service team provided you with excellent service. We truly appreciate your feedback and look forward to assisting you again in the future!

March 12, 2025

MY TIRES WERE NOT ROTATED, I HAVE A NICK ON MY REAR RIGHT WHEEL. WHEN I LEFT TOYOTA. THE TIRE WAS IN THE SAME POSITION. SHOULD BE IN THE FRONT RIGHT. More

by newyork41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

March 11, 2025

I have been a Toyota customer since 2004, have no complaints about the service or personnel More

by mgumbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sweeney
Report | Print
Mar 11, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your loyalty since 2004! We're grateful for your trust in Toyota and are happy to hear you've had a great experience with our service and team. We look forward to continuing to serve you for many more years to come!

March 11, 2025

Wait time is ridiculous when I have made an appointment. Took me 3 weeks to get an inspection. I had a 2:30 appointment. Got there at 2:15 and my car was not ready until 4:15. Before this I had an appointme More

by ESALMONESE
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

March 10, 2025

Excellent service, no wait time. Very friendly atmosphere. They provide me a uber to my house. More

by Mary Pérez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Mar 10, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad you had a great experience and appreciated the convenience. We look forward to serving you again!

March 08, 2025

Everyone was helpful and the service was done quickly. Office and garage were very clean. More

by P915603
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Report | Print
Mar 09, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that the service was quick and that you had a positive experience with our team. We appreciate your kind words about our office and garage as well!

March 08, 2025

The parts guy- Alex, was very helpful and friendly. Will defiantly buy my parts at DCH! More

by MIKEDOWD1
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Mar 09, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad Alex was able to assist you and make your visit enjoyable. We look forward to helping you again with any future needs.

March 08, 2025

I had no problems with the service and I really like the video explaining service More

by gibbs1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your feedback! We're glad to hear the service went smoothly and that you found the video helpful.

1
...
9
10
11
...
438