Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,728 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
Contact Dealership
View Awards

1349 Route 9

Wappingers Falls, NY

12590

Directions

By Type

Showing 7,728 reviews

March 09, 2024

Process is easy from making the appointment to final pick up. Check in and out is clear and quick, and the team is always friendly. More

by Kpolonski4596
Recommend Dealer
Yes
Report | Print
Mar 09, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

March 09, 2024

Okay The waiting room was nice and salesmen was polite But I waited to long for oil changed and safety inspection More

by MSERRANO59
Recommend Dealer
Yes
Report | Print
Mar 09, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was helpful and we'll share your comments with our management team.

March 09, 2024

My salesman Mike Newsham was awesome and Robert Goldberg was top notch also. I enjoyed my visit. It was a great experience. More

by RJBASSMAN01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Callahan
Report | Print
Mar 09, 2024 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Mike Newsham and Robert Goldberg provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

March 09, 2024

Issue with truck recently purchased. Keith took care if it immediately and was out in an hour. More

by RHFNY@ail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith
Report | Print
Mar 09, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that Keith was able to take care of your vehicle in a timely manner!

March 09, 2024

Very informative and explains in details about your car and provides videos of what needs to get done to ensure transparency. More

by JYSTALAYD
Recommend Dealer
Yes
Employees Worked With
Lauren
Report | Print
Mar 09, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for your feedback. We really appreciate your five-star rating for Lauren, and it's great to hear that you're pleased with everything.

March 09, 2024

Matthew was helpful and informative about the process. Done The job is done in a timely manner More

by semerciemre
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Mar 09, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Matthew was able to take care of your vehicle in a timely manner!

March 08, 2024

CLUSTER xxxx DOES NOT BEGIN TO DISCRIBE THE EXPERIANCE! TOTAL INCOMPANTENCE WHICH IS TOO BAD BECAUSE TOYOTA IS A SUPERIOR PRODUCT BUT WHITH OUT SUPPORT IT TURNS PEOPLE OFF! More

by L1mountain48292
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Mathew Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Too many to name first was a,woman in service
Report | Print
Jul 11, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

March 08, 2024

Lack of communication Lack of communication between the sales associate and customer Lack of communication between sales associates and between customer. Made an appointment no one was aware of More

by Vernica.muir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Report | Print
Mar 08, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

March 07, 2024

Fast and helpful with the whole process Angel was really wonderful with the whole process from beginning to end More

by MACK.81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Mar 07, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Angel was able to take care of your vehicle in a timely manner!

March 07, 2024

I like this service department, but it was really long waiting this time just for a tire rotation and inspection. Service was very busy. More

by Laura Kiesbye / Controlled Climate Solutions, Inc.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Idk a woman in service
Report | Print
Mar 07, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for taking the time to share your feedback, Laura. We are glad that you had a positive experience and we'll share your comments with our management team.

1
...
95
96
97
...
773