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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,727 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,727 reviews

March 24, 2024

Seamless experience from drop off to pick up. Prompt. Courteous. Efficient. Very good customer service More

by drcastello
Recommend Dealer
Yes
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Mar 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

March 24, 2024

Excellent and very good service. My Rava 4,was taken good care of and the staffs were great. More

by IAWAKA2004
Recommend Dealer
Yes
Employees Worked With
Clerk
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Mar 24, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for your feedback. We really appreciate your five-star rating for our service team!

March 24, 2024

I went to the express service and they helped me even without an appt. Fixed the problem. More

by jheck177
Recommend Dealer
Yes
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Mar 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

March 24, 2024

The service was short. I was informed of service details. The waiting room is very nice. More

by Graham694
Recommend Dealer
Yes
Employees Worked With
Judy Deems
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Mar 25, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

March 23, 2024

She was efficient, caring and listened. Job was done right. I asked for early and I got early More

by gban49
Recommend Dealer
Yes
Employees Worked With
Judy Deems
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Mar 23, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Judy was able to take care of your vehicle in a timely manner!

March 23, 2024

These guys are the best. The entire staff is so very helpful. The whole experience was handled professionally. Will highly recommend DCH Wappingers Toyota More

by thehahamom
Recommend Dealer
Yes
Employees Worked With
Daniel Sweeney, Dan Pitcher, Kevin McCarthy Matthew Rivera.
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Mar 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

March 23, 2024

Efficient fast and professional The staff was pleasant and helpful. The wait time was shorter than expected More

by PZKZ
Recommend Dealer
Yes
Employees Worked With
Matthew
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Mar 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

March 22, 2024

Mike Newsham was verry professional and met my needs . Mike made the process smooth and I will recommend this dealership to my friends and family. More

by TONYTONENYC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Rivera (in Sales)
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

DCH Wappingers Falls Toyota responded

Mike Newsham is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

March 22, 2024

Fast and very efficient. First time there. Beautiful waiting area Plenty of inventory and see you next visit More

by MAtthew Feimer
Recommend Dealer
Yes
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Mar 22, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us, Matthew. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

March 22, 2024

Had to have 3 visits to get it resolved 1 visits did not have the parts 2nd everyone was sick 3rd part not in kit 4th fixed More

by HOWENYES
Recommend Dealer
No
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Mar 22, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

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