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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,629 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,629 reviews

September 29, 2011

Mary was great to deal with and made the buying experience fun and easy. She was very courteous, and worked with her management to get us the best price possible on our car. Overall DCH and Mary More

by davco01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Snoek
Sep 29, 2011 -

DCH Wappingers Falls Toyota responded

davco01: Some people may not equate buying a car with the words "fun and easy". We're very happy to hear you describe your experience this way...as it's definitely what we are going for! It's great to know that your experience was so positive and and to hear your confidence in having received an excellent price for your car. We appreciate this review...and on behalf of Mary and everyone here at DCH Wappingers Falls Toyota, enjoy your new ride! Lee Burns, General Manager

September 29, 2011

the staff at the dealership were very friendly,helpful & professional in my car buying experience. I would highly recommend this dealship to my family & friends and the future. More

by Papoypepe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MJ Herring
Sep 29, 2011 -

DCH Wappingers Falls Toyota responded

Papoypepe: Thanks so much for this awesome review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of MJ and everyone here at DCH Wappingers Falls, enjoy that ride! Lee Burns, General Manager

September 28, 2011

Great experience with DCH Wappingers Fall Toyota,Just bought a 2011 Toyota Prius Hybrid ,This is my Second new Car with in Six Year and I will keep coming due to sales consultant like Michael Gruen. FI More

by Esoom007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gruen
Sep 28, 2011 -

DCH Wappingers Falls Toyota responded

Esoom007: Awesome car for an awesome customer! We appreciate the time it takes to provide this review...and we're honored by your high praise. It's a great feeling when you can return to a reputable local business year after year, right? Our ties to the local community run deep...and we will continue to provide excellent customer service for many years to come. On behalf of Michael and everyone here at DCH Wappingers Falls Toyota, we appreciate your continued patronage...and enjoy that new Prius! Lee Burns, General Manager

September 23, 2011

The entire staff was very friendly and courteous and made me very comfortable about buying a car there.I received top dollar$ for my trade and they facilitated my loan More

by Rav4grl6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pucher
Sep 27, 2011 -

DCH Wappingers Falls Toyota responded

Rav4grl6: We appreciate this terrific review. The process of ensuring that someone is completely comfortable and satisfied with their car-buying experience is our top priority. Of equal importance is the confidence in knowing that you've been treated fairly with regards to your trade-in. It's great to know that we've achieved all of the above and that you're happy with your new ride. Here's to many happy miles- Lee Burns, General Manager

September 23, 2011

Rolando sold me a new 2012 Highlander. We had been shopping for several weeks, driving several different vehicles. Decided on the highlander and felt very comfortable working with Rolando. Answered More

by fungjow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Dones
Sep 27, 2011 -

DCH Wappingers Falls Toyota responded

fungjow: Thanks for taking the time to provide this excellent review. We're happy to hear that you feel you were treated fairly and with respect...we strive to ensure that every one of our customers feels this way. We appreciate the public acknowledgment of your experience, as it helps to spread the word in what we're all about: truly creating a hassle-free purchase. We look forward to continuing to provide you with top-notch customer service in the years ahead. On behalf of Rolando and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride! Lee Burns, General Manager

September 19, 2011

I had a wonderful buying experience at DCH Toyota. Paul Madras was terrific and helped me every step of the way. I love my new Camry and felt that the buying process was fair, professional and accomodating More

by julepowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Mandras
Sep 19, 2011 -

DCH Wappingers Falls Toyota responded

juliepowers: Wow. Thanks so very much for this excellent review! We sincerely appreciate your kind remarks and are very happy you chose to purchase your Camry from us. Paul is a great guy, right? He's an awesome balance of professionalism, knowledge and kindness. I'm so glad your buying experience was everything it should be! We look forward to seeing you again- Lee Burns, General Manager

September 16, 2011

Karl Boye, the sales manager helped me at first and directed me to a salesman MJ. The two of them were extremely helpful and friendly. MJ was extremely patient and helpful during my purchase process. More

by lynchdanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : MJ
Sep 16, 2011 -

DCH Wappingers Falls Toyota responded

lynchdanc: You're very welcome! We very much value your business and appreciate the time it took to provide this awesome review. We look forward to providing you with the same superior level of customer care for your regularly scheduled maintenance with our service dept. On behalf of Karl, MJ and everyone here at DCH Wappingers Falls Toyota, we hope you enjoy that new ride! Lee Burns, General Manager

September 16, 2011

The Salesperson that helped me was professional and created a very positive experience. This is my 8th car and I can say this was my best and easiest experience buying a car. More

by ray4wit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer, Robert Schaeffer
Sep 16, 2011 -

DCH Wappingers Falls Toyota responded

ray4wit: Thanks so much for this excellent review. We're happy we could provide such an easy and positive experience...especially given the fact that you are a seasoned car-owner! We appreciate that you've probably had your fair share of the good and the bad...and it's gratifying to know that we've set the bar nice and high. On behalf of Robert and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride. Lee Burns, General Manager

September 15, 2011

We highly recommend this dealership. Purchasing our 2010 Toyota Venza was very pleasant and exciting experience. Michael welcomed us with a friendly and “home like” environment. He was very patient, able to More

by cezmag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gruen
Sep 16, 2011 -

DCH Wappingers Falls Toyota responded

cezmag: Wow! 500 miles...now we definitely feel special! We are thrilled that you've provided such an awesome review and we are honored that you've traveled so far to enjoy the Hassle-Free experience. And if you can travel 500 miles to see us, I'm sure Michael felt that the least he could do was come in on his day off to ensure your delivery was comfortable and informative! On behalf of Michael and all of us here at DCH Wappingers Falls Toyota, we hope you enjoy your Venza. (We'll see you here for service, right?? Kidding....just kidding.) Lee Burns, General Manager

September 13, 2011

Mary Snoek asked what I wanted, what I needed and she got me a car to match. Took me through the entire process. Down time we discussed the cars safety and convenience features, several with which I was not More

by Rossrohla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Snoek
Sep 14, 2011 -

DCH Wappingers Falls Toyota responded

Rossrohla: Wow. Thanks so much for this eloquent, thoughtful review. Obviously, you appreciate the value of a reliable, well built car...as well as the importance of excellent customer service. We're glad to be able to provide both! From the point of sale, through the financing and including regularly scheduled maintenance, we will always strive to ensure you receive the top-notch attention you deserve. From Mary and the entire DCH Wappingers Falls Toyota staff, we appreciate your continued patronage and look forward to a long and happy relationship! Lee Burns, General Manager

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