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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,484 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,484 reviews

October 14, 2010

When I arrived at the dealership to have my '06 Toyota serviced,I decided to just look at the used cars for my son. Michael went through the list of used cars with me and I called my son to see what he th More

by Jean Pizzola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gruen
October 12, 2010

My husband and I visited DCH, as we have recently arrived from Singapore so we were unfamiliar with pricing and financing option. Our sales representative Melissa Sinapi was awesome, she had to go the ext More

by Ying
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melissa Sinapi
Oct 12, 2010 -

DCH Wappingers Falls Toyota responded

Ying, it is of the utmost importance that we offer our customers the highest level of professional expertize we can. thank you for the kind words you wrote about your sales consultant Ms. Melissa Sinapi. We wish you many years of trouble free driving. Sincerely yours, Mike Limata General sales manager

Oct 12, 2010 -

DCH Wappingers Falls Toyota responded

Ying, it is of the utmost importance that we offer our customers the highest level of professional expertize we can. thank you for the kind words you wrote about your sales consultant Ms. Melissa Sinapi. We wish you many years of trouble free driving. Sincerely yours, Mike Limata General sales manager

October 06, 2010

our experience was outstanding, from the initial greeting to final delivery of our new car. There was never any problem getting help or answers from either of our salesmen, and they worked together as a team More

by patsey
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Gruen and Corey Rheal, Corey Rheal
Oct 08, 2010 -

DCH Wappingers Falls Toyota responded

PATSEY, Every time a satisfied customer such as yourself takes the time to write a complimentary review it tells us we are continuing to get better at accomplishing our goal which is to meet or exceed your expectations.thank you for your kind words. Mike Limata General sales manager

October 05, 2010

Traded my Camry Hybrid 07 and bought a new 2010 Prius and I have been very impressed with the service I received on my Camry has well as the professional way I was dealt with by the sales team. They went ab More

by savvy57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Mandras
Oct 08, 2010 -

DCH Wappingers Falls Toyota responded

Mr. Thank you for choosing to return to our dealership to purchase another vehicle. We understand the importance of providing our customers with the level of service that may result in their choosing to do their vehicle service with us hopefully purchae their next vehicle with us as well. your kind words about our staff is much appreciated. Sicerely, Mike Limata general sales manager

October 01, 2010

I just bought my third car from this dealership, started in 2007, and by far this visit and purchase has been the best yet. I think it might have something to do with the sales consultant, Corey Rheal, and More

by AudreyV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Rheal, Corey Rheal
Oct 08, 2010 -

DCH Wappingers Falls Toyota responded

AudreyV, It is great to hear from such a loyal customer. It is also wonderful to know that this experience was even better than the prior ones. We can't thank you enough for your kind words about Corey Rheal your sales consultant. Hope to see you around the dealership. regards Mike Limata General sales manager

September 17, 2010

My experience with DCH Wappingers Falls Toyota was wonderful, as always (I have leased cars from this dealership since 2007). The sales associate who worked with me, Corey Rheal, was, friendly, cour More

by eas812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Rheal, Michael Limata, Corey Rheal
Sep 23, 2010 -

DCH Wappingers Falls Toyota responded

eas812, We are always thrilled to hear back from folks like yourself who take the time out of their busy lives to acknowledge that they were pleased with the treatment they received from our employees in this case Corey Rheal. He is a wonderful employee who is totally committed to customer satisfaction. We truly appreciate your candor and the opportunity to serve you. Sincerely yours, Mike Limata general sales manager

September 15, 2010

Our experience with DCH Wappingers Falls Toyota was a very good experience because the sales person, Corey Rheal, took a lot of time with us giving us a variety of information and gaining from us info as More

by Michael Haas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Rheal, Corey Rheal
Sep 23, 2010 -

DCH Wappingers Falls Toyota responded

Michael Haas, thank you Mr. Haas for your kind words about Corey and the great things you mentioned about our non traditional no pressure sales process.

September 14, 2010

After being in an accident this summer and having my car totaled, I needed to buy a new car. My husband and I did our research and test drove many different cars. We decided on a new 2011 Toyota Camry LE More

by jptak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Daryl Callahan & Lee Burns, Lee Burns
Sep 23, 2010 -

DCH Wappingers Falls Toyota responded

jptak, The survey you submitted is very kind. the gentlemen you mentioned are responsible for all of our employees providing the same level of customer service both in the sales and service department as well. We understand the value of providing a great customer experience when they choose to visit our dealership. Our goal is to assist with all of your automotive needs. Regards, Mike Limata general sales manager

September 13, 2010

My wife and I stopped by DCH showroom just to look around and explore the possibilities of trading in our '08 Yaris for a new car. We were greeted and welcomed by Mr. Michael Gruen. He was very friendly an More

by Eco2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gruen, Pedro Peguerro
Sep 23, 2010 -

DCH Wappingers Falls Toyota responded

Eco2010, What a great survey, it is wonderful to hear we are one of the best if not the BEST dealer you have ever dealt with. the two gentlemen you referenced ,Mike & Pedro are highly valued employees who have been with our dealership for several years. We look forward to a long and rewarding relationship with both you and your wife. Yours truly, Mike Limata general sales manager

September 02, 2010

This new car purchase was such an easy and pleasant experience. I had stopped in at the showroom while I was waiting for a maintenace checkup to inquire about an offer I'd received, but wasn't sure I More

by becky nielsen
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Rheal, Ira, Corey Rheal
Sep 23, 2010 -

DCH Wappingers Falls Toyota responded

becky nielsen, thank you for taking the time to review your experience in detail and actually remembering all of the folks that were involved in your purchase experience. It thrills us to hear that all of our employees and managers as well are providing the same level of customer service throughout the entire process. We truly value your business and look forward to seeing you in the store when stopping in for service. Regards, Mike Limata general sales manager

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