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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,484 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,484 reviews

January 13, 2011

Service Department has been more helpful and friendly than any service department I have ever dealt with. I have had a recent bad experience with another toyota dealership which made me lean toward not More

by jeff14
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Walsh
Jan 22, 2011 -

DCH Wappingers Falls Toyota responded

jeff14, Hi jeff, we understand the importance of satisfied service customers. our mission is to make your visit to our service department a pleasnat one. we make every effort to schedule our service appointments so that you can be in and out as quickly as possible. we also offer Saturday and Sunday hours as well. Yours truly, Mike Limata general sales manager

January 09, 2011

I purchased a 2011 Toyota Venza today after doing on line research for a month. 2 weeks ago I sent an on-line request for more information. Deana Patmore responded to my on-line request via a phone call and More

by joerib
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Goldberg and Deana Patmore
Jan 22, 2011 -

DCH Wappingers Falls Toyota responded

joerib, Hello, i would like to thank you for saying such nice things about Deana and Rob. we make every effort to ensure that our on line, phone or showroom sales consultants treat all potential customers with the highest level of professionalism. thank you, Mike Limata general sales manager

January 09, 2011

Since I do several long-distance trips a year, my husband Since I do several long-distance trips a year, my husband wanted me to trade in my 3 year old car for a car with AWD and more of a presence on th More

by CynD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Dones
Jan 22, 2011 -

DCH Wappingers Falls Toyota responded

cynd, Wow what a review. it is so very kind of you to have taken the time to write this wonderful review. We are truly blessed when we read these kind of reviews. regards, Mike Limata general sales manager

January 05, 2011

I first came to the dealership looking for a car two years ago and worked with Cory Rheal. At the time I was interested in a car that was more suited to me than the one I was driving. Cory was very he More

by yeechang2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Rheal, Corey Rheal
Jan 23, 2011 -

DCH Wappingers Falls Toyota responded

yeechang, i see that you are a returning customer and that you were able to work with Cory who is the same sales consultant that you worked with when you purchased your first vehicle from us. it is always great to have an ongoing relationship with customers. it displays a certain level of confidence and trust. your business is much appreciated. sincerely yours Mike Limata general sales manager

January 01, 2011

I went in, definately, not to buy a car that day. I never buy on a 1st visit. I was uncomfortable (as usual) at 1st, but became very comfortable, very fast. With every detail given, I found no reason NOT to More

by williamtittmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
Jan 04, 2011 -

DCH Wappingers Falls Toyota responded

Williamtittmann, it is so nice to read such kind words from folks such as yourself who have puchased a vehicle from our dealership. Eduardo is a fine employee and we are fortunate to have him on our team, i wish you many years of problem free service from your vehichle. hope to see you in the future sincerely Mike Limata General Sales Manager

December 29, 2010

My experience with this dealership showed courtesy, knowledge,support and an general feeling of trust. In every respect this has been one of the best experiences I have had in purchasing a new vehicle. More

by 19jjmt38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Mandras,Robert Italiano, Ira ?
Jan 23, 2011 -

DCH Wappingers Falls Toyota responded

19jjmt38, The word you used in your review is critical in any realationship and that word is trust. Trust is what all healthy relationships are based on. We make every attempt to gain the trust of all of our customers by addressing all of their concerns in an honest and transparent fashion.thank you again for taking the time to write these kind words. Yours truly Mike Limata general sales manager

December 28, 2010

My experience at DCH Wappingers Falls Toyota was the first time that I felt no pressure at all to buy a vehicle. My salesman, Rob Schaeffer, was extremely polite, friendly and helpful. I had recently More

by davemc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Schaeffer, Rob Italiano, Robert Schaeffer
Jan 23, 2011 -

DCH Wappingers Falls Toyota responded

davemmc, we understand that our customers are our lifeline and it is our responsibility to treat them fairly and with the utmost respect. thank you for the kind words you wrote about two of our employees. we value the relationship that we have with you and all of our customers. respectfully yours, Mike Limata general sales manager

December 20, 2010

It was an overall very positive experience to buy a car here.we have been toyota owners for many years - all purchased from DCH. The salesperson was easy to deal with and all options were clearly explaine More

by culverpj
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gottuso
Dec 22, 2010 -

DCH Wappingers Falls Toyota responded

culverpj, we appreciate that you chose to make your vehicle purchase with our dealership. Mr. Gottuso your sales consultant was happy to see the nice things you had to say about your time here. thanks again for the survey. Sincerely Mike Limata general sales manager

December 20, 2010

We recently purchased a pre-owned Chevy Express Cargo Van from Corey Rheel at DCH Toyota. Our experience was amazing. Everything went smooth from start to finish. Corey is very patient, kind, honest, and kno More

by danielle2731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Rheel, Corey Rheal
Dec 22, 2010 -

DCH Wappingers Falls Toyota responded

DANIELLE2731, It is a pleasure to read the kind words you have to say about your sales consultant and your overall purchasing experience at our dealership. I know your time is valuable and we thank you for taking the time to submit this survey sincerely, Mike Limata general sales managers

December 17, 2010

We have been looking for a new car since last spring. Our experiences with dealers and especially salesmen was terrible. Jose was the first one we trusted. We appreciated that he didn't have to keep go More

by Jim Van Develde
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vilar, Jose Villar
Dec 22, 2010 -

DCH Wappingers Falls Toyota responded

jim van develde, what a nice survey. thank you for taking the time to mention your sales consultant Jose. he is a true gentlman and we are fortunate to have him as one of our sales team. Our goal is to concentrate on giving you the information and space to formulate you plans and assist in any way we can. To address your concern about lease end worries, Toyota finacial services is very customer friendly and will always strive to make your lease termination a positive experience as well. enjoy your new toyota. yours truly, Mike Limata general sales manager

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