DCH Wappingers Falls Toyota

Paul is an outstanding salesperson. He was courteous, respectful and attentive. I would not have responded to a "pushy aggressive" salesperson. Paul answered my questions and concerns in a professional n respectful and attentive. I would not have responded to a "pushy aggressive" salesperson. Paul answered my questions and concerns in a professional non judgemental manner. He recognized immediately that I was purchasing the car and addressed his conversation to me while respecting my husband's presence. This has not been my experience on other visits to this dealership. It is because of Paul's personal approach that I purchased the car that day. Thank you Paul for your outstanding service, you certainly know customer service! I will tell everyone about my experience and recommend they ask for Paul Madras when considering purchasing a car. Patricia E. Dogil More

We were not sure which truck (Toyota or Nissan)we would like to purchased. After visiting both dealerships, we decided to go with the Tundra. We found that even though the dealership was always crowded an like to purchased. After visiting both dealerships, we decided to go with the Tundra. We found that even though the dealership was always crowded and busy(a good sign),we were helped right away. Robert Schaeffer was great-very professional and personable. He was patient and knowledgeable. He really helped with the financing. We are recommending him and Toyota to family and friends. Thank you, Lynne and Chuck Weiss More

My husband I and (along with our two year old) set an appointment for a Saturday morning to look at a few vehicles, and we were set up with Mary. Mary went out of her way to make us feel comfortable and appointment for a Saturday morning to look at a few vehicles, and we were set up with Mary. Mary went out of her way to make us feel comfortable and supported throughout our entire experience. She was able to show us vehicles within our budget and was incredibly patient with us while we chose, test drove and eventually purchased a wonderful used car that fit our family perfectly. I am in awe of the entire staff of DCH Wappingers Falls. They provide an honest, supportive environment to purchase a vehicle. There was no haggling, pushing or anything of the sort that we had come to expect upon visiting other car dealers in the Hudson Valley. They have made us customers for life. (And the free balloons thrilled our two year old to behave until the car was our to take home!) Sincerely, Mallory and Pete Jackson Pleasant Valley More

I had been searching through Internet "For Sale" ads for a few weeks looking for a specific pickup truck. "One last look" through the classifieds before I committed to a deal at another dealer Sale" ads for a few weeks looking for a specific pickup truck. "One last look" through the classifieds before I committed to a deal at another dealership yielded a listing from DCH Wappingers Falls Toyota. While that particular truck turned out to NOT be one I wanted, a perusal of their web site showed two others that I was very interested in. I initially called and spoke with the GM (Lee Burns). He put me in touch with Daryl Callahan (one of the Sales Managers), who brought Rich Schiro into the process. Rich was very helpful in understanding the options on the vehicle, the availability of additional dealer-installed options, costs, etc... Daryl and Rich were both extremely helpful in helping me put together a deal that worked for me and worked for them. My first visit to the dealership was actually the day I went to pick up my new Tundra, and I was very impressed with the level of cohesiveness with which the dealership operates. Their approach is a little different from how other dealers work, and it's an approach that I like very much. None of the staff applies any sort of "pressure" to you while you're browsing, deciding, or even after the sale. Everyone understands where in the process a deal is, and they can all step in and out of the process at any point without you feeling like there are any gaps. I willingly admit that I was extremely skeptical of the reviews on DealerRater.com because I tried using the site in the past for a completely different dealer and found that the reviews were actually bogus. What I learned after dealing with DCH Wappingers Falls Toyota is that these reviews are legitimate. They have extremely high satisfaction ratings in all areas FOR A REASON. Thank you to Rich, Daryl, Lee, and everyone else that helped me get my new vehicle with a deal that I am very happy with! Side Note: I rated the "Quality of Work" category as N/A because I didn't have "service work" done. The prep of the vehicle for delivery was excellent, and this very well may be the ONLY vehicle I have ever purchased where I don't need to go back to the dealership to have things "adjusted" after delivery. More

Robert was the nicest salesman ever! He explained everything wasnt pushy and was very informative. I would definitly recommend toyota and robert to all my friends and family! everything wasnt pushy and was very informative. I would definitly recommend toyota and robert to all my friends and family! More

A most positive experience. My salesman, Rich Schiro, was very professional in his presentation. He is the reason I purchased the 2911 rave limited. The rest of the staff I did business the day I picked up m very professional in his presentation. He is the reason I purchased the 2911 rave limited. The rest of the staff I did business the day I picked up my vehicle were friendly and professional. More

I had a real pleasure working with Corey Rheal in my car purchasing process. I never felt pressured by Corey to make a decision on a vehicle, however he was always able to give me honest answers about any purchasing process. I never felt pressured by Corey to make a decision on a vehicle, however he was always able to give me honest answers about any concerns I had. He too the time to even get in the car with me and show me all of the special feature the car offered before I left the dealership. Corey even went ahead and set up my first service appointment for me without me even asking. I can not thank all the friendly people at DCH Wappingers for their warm and helpful attitudes. I look forward to working with Corey again in the future, when I buy my next car! More

Reviewed new Prius on Saturday morning and had my color and type of prius delivered to us on Wednesday as per our agreement, Great! Service is great on my other toyotas that I have owned. and type of prius delivered to us on Wednesday as per our agreement, Great! Service is great on my other toyotas that I have owned. More

This place rocks. DCH Toyota Wappingers is as honest as they come. They'll offer you the best price you'll find right from the start. Hands down the best car buying experience I've ever had. They went o they come. They'll offer you the best price you'll find right from the start. Hands down the best car buying experience I've ever had. They went out of their way to find the vehicle I wanted even though it was the end of the model year. Worked with Pinkal Patel in the sales department and can't say enough positive things about the service. I had done a lot of research and thought I knew what vehicle I wanted but turned out I didn't, and he was of great help identifying exactly the vehicle that would suit my needs. He was professional and knowledgeable and the communication was fantastic. Highly recommended. More

your employee help decided with our purchase. he's excellent, warm, friendly. we enjoy the whole transanction. excellent place to do business, we will recommend it 100%. thank you. excellent, warm, friendly. we enjoy the whole transanction. excellent place to do business, we will recommend it 100%. thank you. More