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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,630 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,630 reviews

December 03, 2011

MJ Herring gets our vote as friendly sales consultant MJ Herring gets our vote as friendly sales consultant We recently looked to replace our 1998 Toyota Sienna with a new Toyota. MJ Herring is the sa More

by staten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MJ Herring
Dec 05, 2011 -

DCH Wappingers Falls Toyota responded

staten: Wow. We loved this review! It validates everything we strive to do for every customer...and you put it so eloquently. MJ is both knowledgeable and extremely personable...definitely the best of both worlds. I'm glad to hear he answered all your questions and gave you the opportunity to feel both comfortable and confident with your final decision. We realize it's no small investment! On behalf of MJ and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride. Lee Burns, General Manager

December 02, 2011

I found out on line that Wappingers falls Toyota had hasel free priceing.So I went to there web site and found what I wanted.They took my trade in at the price that I got on auto trader, and it was hase More

by Snevin757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Dones
Dec 02, 2011 -

DCH Wappingers Falls Toyota responded

snevin757: We appreciate this most excellent review. It sounds like everything...from finding the vehicle you wanted, to the trade-in and through driving off the lot was a hassle-free experience...and that's exactly how it should be. No games, no gimmicks. We're glad to hear you'd use us again! On behalf of Rolando and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride. Lee Burns, General Manager

November 30, 2011

After spending weeks looking for a used car at small dealers and on the Internet, we stopped in at DCH Toyota. As we got out of our Sienna (which we bought at the same dealership) a very friendly, smili More

by ColleenNicholas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Villar, Jose Villar
Dec 01, 2011 -

DCH Wappingers Falls Toyota responded

ColleenNicholas: Wow. We really appreciate this fantastic review! Everything about your experience is exactly how we would want you to feel...from not feeling pressured to knowing you had all your questions answered. When we say we are "hassle-free", we honestly mean it! This feedback was wonderful to read and sets a new standard for others to follow....and for us to maintain. On behalf of Jose and everyone here at DCH Wappingers Falls Toyota, enjoy your ride! Lee Burns, General Manager

November 29, 2011

I found an appealing price online and went to this dealership to check out the vehicle in person. Rolando was willing and eager to help me out and was very knowledgeable and friendly. He made himsel More

by alny0087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Dones
Dec 01, 2011 -

DCH Wappingers Falls Toyota responded

alny0087: Thank you for the high marks. Your feedback means a lot, not only to us but to our future customers. We pride ourselves on providing an excellent customer service experience and I'm glad we did not disappoint. It's also great to hear that you'd highly recommend us! We appreciate your comment. On behalf of Rolando and everyone here at DCH Wappingers Falls Toyota, enjoy that ride. Lee Burns, General Manager

November 29, 2011

Easley the best dealer ive ever dealt with,Rolando was always professional,and ready to ask any questions I had..Hands down the best of the best.... More

by kendiaz722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Dones
Dec 01, 2011 -

DCH Wappingers Falls Toyota responded

kendiaz722: Thanks so much for this excellent review. Rolando is extremely knowledgeable and professional, right? It's important to have that perfect balance between knowing your stuff and making a customer feel comfortable. It's also important to us that we show you that we realize your time is valuable...and also that you're receiving the best price possible. It really is the whole package! On behalf of Rolando and everyone here at DCH Wappingers Falls Toyota, enjoy that ride. Lee Burns, General Manager

November 24, 2011

from our first contact through Consumer's Report to the from our first contact through Consumer's Report to the final meeting to close the sale of our two vehicles, this dealer was prompt, courteous and s More

by paul&isa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Rheal, Corey Rheal
Nov 28, 2011 -

DCH Wappingers Falls Toyota responded

paul&isa: This five-star rating is appreciated! We value the feedback from customers like you so that others can understand how we actually do business. We're glad you found the entire process to be straightforward and pleasant. That's exactly what we were going for! On behalf of Corey and all of us here at DCH Wappingers Falls Toyota, enjoy those new vehicles...and thank you for your patronage. Lee Burns, General Manager

November 21, 2011

I went to a different dealership first wasnt real happy with them. I felt like they were trying to pull the wool over my eyes. My brother told me to give DCH a call so I did and talked to Robert Pucher. He More

by Robert Loguercio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pucher
Nov 21, 2011 -

DCH Wappingers Falls Toyota responded

Robert Loguercio: We appreciate this review and are not surprised that your visit with Bobby was both informative and comfortable. He absolutely knows his product...and has that relaxed way about him. Recommendations are the very best way to know you will be treated fairly and with respect and I'm glad your brother thought highly enough of us to endorse us. On behalf of Bobby and all of us here at DCH Wappingers Falls Toyota, enjoy that new ride! Lee Burns, General Manager

November 17, 2011

Mary was wonderful to work with! Initially I was against getting a mini van. She patiently listened to me and showed me many vehicles until I found one I loved! She also went above and beyond! I picked u More

by kristinraffaele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Snoek
Nov 17, 2011 -

DCH Wappingers Falls Toyota responded

kristinraffaele: You picked a beautiful car! Of course, it looked extra-special with the balloons and ribbon Mary used in decorating it. We all got the opportunity to admire it! It's extremely important to us that our customers understand that we don't forget about them after they pick up their vehicle. We intend to remain open and communicative, so that we're available to answer any future questions you may have. There are an abundance of features available in today's cars...it definitely takes a while to become comfortable with all of them. That's why we're here! On behalf of Mary and everyone at DCH Wappingers Falls Toyota, Happy Birthday...and enjoy that gorgeous Sienna. Lee Burns, General Manager

November 14, 2011

My 2007 Rav4 Sport had a defective drive shaft and R/P with only ~45,000 miles on it. I had to call Corporate Service a few times with no results. John Stinson worked extremely hard, above and beyond, in More

by marietta1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stinson
Nov 14, 2011 -

DCH Wappingers Falls Toyota responded

marietta1218: Thank you very much for submitting this review. Your feedback regarding your experience is invaluable in allowing us to improve on the customer service we provide. We're glad John was able to offer you considerate, courteous service and was able to resolve your issue. On behalf of John Stinson and everyone here at DCH Wappingers Falls Toyota, we value your business and appreciate your patronage. Lee Burns, General Manager

November 12, 2011

When I first went to DCH Wappingers Falls Toyota to look at vehicles I wasn't exactly sure of what I wanted. The sales person I dealt with was Bobby Pucher. Bobby Pucher was very patient with me and very f More

by janrenella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Pucher
Nov 14, 2011 -

DCH Wappingers Falls Toyota responded

janrenella: Wow. We're so pleased you've had such an excellent experience with us! Yes, Bobby is extremely knowledgeable and professional. His ability to match a future owner with their perfect car is intuitive and it does make for a very positive experience all around. Reviews like yours set the bar ever higher, so that everyone who walks through our doors will know how they can expect to be treated. On behalf of Bobby Pucher and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride. Lee Burns, General Manager

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