DCH Wappingers Falls Toyota

Crystal was extremely helpful and friendly, took care of us quickly so we could get in and out extremely fast. The service manager Rich is extremely polite, and nice. All of the people we came in contact us quickly so we could get in and out extremely fast. The service manager Rich is extremely polite, and nice. All of the people we came in contact with were genuinely friendly and helpful. Dealership is easy to get to, clean, friendly, and helpful More

In December of 2010 an unforseeable accident occurred when the dealership's garage door met my back window. The staff was tremedously courteous and professional from the mechanics to customer service to when the dealership's garage door met my back window. The staff was tremedously courteous and professional from the mechanics to customer service to the service manager. Specifically, Crystal Costa, assistant service manager, quickly jumped into action and helped calm an unpleasant situation. The repair took several days, and she was in contact with me every step from beginning to end. Her professionalism and kind demeanor made this situation easier to deal with and actually lifted an exteme amount of stress off my shoulders. I raved to my friends and family about Crystal and the staff at DCH Wappingers Toyota. They made good of a bad situation. They definately look out for their customers. DCH Wappingers Toyota has been servicing my car for the past 3 years and I will continue to go to them. More

My mother and I just bought a used 2007 Toyota Yaris Sadan. I love the car! Better yet the deal on it was great compaired to cars at other dealerships.I feel we got the best bang for our buck! Most impo Sadan. I love the car! Better yet the deal on it was great compaired to cars at other dealerships.I feel we got the best bang for our buck! Most importantly the staff was great, especially Eduardo. He was very helpful by answering any questions we had. When my 10 year old brother was getting bored he joked around with him and included him in the conversation. My cousin's hands were cold after comming inside and Eduardo loaned her his gloves! If that's not quality costumer service I don't know what is! I deffinately will do buisness at DCH in the future. More

Although I only needed some keys made I was treated like royalty by everyone in the service department. Bob was courteous and professional, and I had my new keys in under 5 minutes! and the cost was right! royalty by everyone in the service department. Bob was courteous and professional, and I had my new keys in under 5 minutes! and the cost was right! my previous visit was for some scheduled maintenance and the treatment i received then as professional and pleasant as my last visit. I highly recommend DCH. More

This Dealership went through a great deal of effort to locate the Tundra truck I was interested in. Furthermore they spent alot of time with me going through the vehicle when I arrived to take possession. locate the Tundra truck I was interested in. Furthermore they spent alot of time with me going through the vehicle when I arrived to take possession.I would strongly recommend this Dealer to anyone seeking professional assistance in purchasing a vehicle. I was treated as if I were purchasing a fleet of vehicles rather than one. More

Yes, I will recommend this dealership. They are warm, Yes, I will recommend this dealership. They are warm, friendly and considerate of your time and needs. They go over all of your options and make ex Yes, I will recommend this dealership. They are warm, friendly and considerate of your time and needs. They go over all of your options and make excellent recommendations for your vehicle's maintenance. They go out of their way to completely satisy your requests. I look forward to my next visit. More

The customer service I received at DCH Wappingers Falls Toyota was simply first class. I have never rated a product or service on the internet before, but this dealership earned a great review. Extensive w Toyota was simply first class. I have never rated a product or service on the internet before, but this dealership earned a great review. Extensive work was performed on my truck and I am very pleased with how I was treated from beginning to end. Any concerns I had were handled quickly and professionally. Jeff Walsh and everyone in the service department that I met went above and beyond in their effort to take care of my vehicle and me. The experience was incredible. I was more than just satisfied when I left the dealership- I was happy and proud that I own a Toyota. More

I am a recent customer that had the pleasure of working with a wonderful sales consultant Richard Schiro. I had a few questions with this being my first major car purchase and he answered all of my ques with a wonderful sales consultant Richard Schiro. I had a few questions with this being my first major car purchase and he answered all of my questions. I had been to a few dealerships and was feeling like i was being pushed into a car. At DCH Wappingers Falls Toyota they took time with me one on one and i can say for sure i really love my Toyota Camry I would really like to thank the finance department! They also did a wonderful job detailing and cleaning the car... FELT BRAND NEW!! More

Robert was great! Worked very well with me to get me in a car that he knew I would love. Allowed me to test drive it in the snow and on the highway, as that is where I do a majority of my driving so I could car that he knew I would love. Allowed me to test drive it in the snow and on the highway, as that is where I do a majority of my driving so I could get a feel for the car. I'd definitely go back to them to get another car at some point and I would most definitely request Rob. More

My salesman Mike Gotusso was very informative, knowledgeable, patient and most of all honest. The sales Manager was also very helpful. When I picked up my new Venza it was ready on time and Mike G knowledgeable, patient and most of all honest. The sales Manager was also very helpful. When I picked up my new Venza it was ready on time and Mike Gotusso went over the vehicle with me in great detail. I think that Toyota is fortunate to have him as an employee. This is the second vehicle I have purchased under him in less than a year. More