Back

DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,630 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
Contact Dealership

1349 Route 9

Wappingers Falls, NY

12590

Directions

By Type

Showing 7,630 reviews

December 23, 2011

My shopping experience with DCH Wappingers falls toyota was the most pleasent car buying experience of my life. I was never pressured, or made unconfortable, all my questions were answered, and thanks to More

by Bmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Schiro, Richard Schiro
Dec 23, 2011 -

DCH Wappingers Falls Toyota responded

Bmac, We're glad your experience rated this awesome 5-star review! The things you've described in your comments are exactly the things we would like people to understand about how we do business here, with the emphasis on providing a comfortable, hassle-free experience. Your review means a lot to us...and on behalf of Rich Schiro and everyone here at DCH Wappingers Falls Toyota, we wish you great holidays...and enjoy that new Tacoma- Lee Burns, General Manager

December 20, 2011

My experience leasing My new Toyota Highlander was a pleasurable one. My sales Consultant Robert Schaeffer was very thorough explaining all the ins and outs of the vehicle which put Me very much at ease More

by VAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer, Robert Schaeffer
Dec 20, 2011 -

DCH Wappingers Falls Toyota responded

VAC, Thanks for providing this excellent review. We appreciate it! We realize that an informed customer is the very best kind...and it's important to us to ensure that you have all the details so that you can feel truly comfortable with your decision. We plan to provide you with the same excellent customer service when you return for that RAV4 Sport! We appreciate the return business. On behalf of Rob Schaeffer and everyone here at DCH Wappingers Falls Toyota, enjoy BOTH those new rides- Lee Burns, General Manager

December 20, 2011

found a RAV4 V6, not an easy thing to do. contacted via internet and then called the dealership. spoke to Mary, she gave me a $200 coupon for contacting them via the internet and when I spoke to Ira, the More

by karlsdad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Villar, Meil Itkin, Mary (internet contact) & Ira, Jose Villar
Dec 20, 2011 -

DCH Wappingers Falls Toyota responded

karlsdad, Wow. Thank you for this fantastic review. We know how important it is for customers to hear actual experiences from other customers...so that they can understand that we really believe in the "hassle-free" way of doing business. It's gratifying to read that your friends have also experienced the same top-notch experience and that you would feel confident referring others to us. We're working hard to ensure that every customer receives the same great experience. On behalf of Jose Villar and everyone here at DCH Wappingers Falls Toyota, enjoy that RAV4- Lee Burns, General Manager

December 16, 2011

Excellent service department matches my experience with the sale department. Taryn Bellino was fantastic! one of the best customer service reps I have ever encountered. More

by seankevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taryn Bellino
Dec 16, 2011 -

DCH Wappingers Falls Toyota responded

seankevin, Thanks for taking the time to leave this great review. We're happy to hear that your experience with our service department had the same level of high quality customer satisfaction for you as our sales department. We pride ourselves on providing the total package...in both sales and service. I'm glad you agree! On behalf of Taryn and everyone here at DCH Wappingers Falls Toyota, thank you for your continued patronage. Lee Burns, General Manager

December 12, 2011

We replaced a car that literally rusted out from under us. We were attracted to Toyota because of a great lease offer on the Corolla LE and prior experience with a Tacoma pickup. DCH Wappingers Falls is o More

by ronjorog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Rheal, Paul Mandras, Corey Rheal
Dec 12, 2011 -

DCH Wappingers Falls Toyota responded

ronjorog, Thanks so much for this great review. It's satisfying to read about such a positive experience and know that we provided you with all the information and courtesy you needed to make a comfortable purchasing decision. We make every effort to streamline the entire process...from the initial test drive through handing you your new keys. On behalf of Corey Rheal, Paul Mandras and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride! Lee Burns, General Manager

December 08, 2011

My car buying experience at this Toyata dealership was absolutely one of the best in all the years I have been purchasing cars. Very friendly and knowledgeable sales person Mary Snoek that helped me with More

by Tuczynki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Snoek
Dec 08, 2011 -

DCH Wappingers Falls Toyota responded

Tuczynki, Thanks for providing this great review. Your experience with us mirrors the experiences shared by many of our customers...and we couldn't be happier about it! It's our goal to ensure that everyone receives the same stellar service that you've received and we appreciate the kudos. On behalf of Mary Snoek and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride. Lee Burns, General Manager

December 08, 2011

This was by far the most pleasant car buying experience I've had. Our salesperson, Michael Gottuso, went above and beyond in answering questions and finding us the car we wanted. Everyone we encountered More

by gmbarton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
Dec 08, 2011 -

DCH Wappingers Falls Toyota responded

gmbarton: Great to hear! It's always validating when someone recognizes our efforts to provide a courteous, honest car-buying experience. That friendliness that you encountered when you purchased your vehicle won't disappear on return visits, either. We genuinely enjoy what we do and the people we meet...and I think that's reflected in the way we conduct business. On behalf of Michael Gottuso and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride. Lee Burns, General Manager

December 08, 2011

Saying that I was pleasantly surprised by the service and professionalism of the staff would be a gross understatement. I never imagined a car buying experience could be so refreshing. The moment we walked More

by stevedanielshipping
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkel, Pinkal Patel
Dec 08, 2011 -

DCH Wappingers Falls Toyota responded

stevedanielshipping: You are very welcome! And what an awesome way to reflect your thanks by writing this eloquent, glowing review. We feel that this review embodies everything we strive for every day...but seeing it in writing sure makes us smile! We know how important it is for our future customers to hear from someone who's just completed the vehicle-purchasing process, so they'll have an understanding of what they can reasonably expect. We appreciate your honesty and your praise...and on behalf of Pinkal Patel and everyone here at DCH Wappingers Falls Toyota, we hope you enjoy that new ride. Lee Burns, General Manager

December 03, 2011

We were very happy with the sales person who took us for a test drive and answered all our questions. I would certainly recommend this dealership to others. It was a very pleasant experience and so far, More

by jethro_10541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Pinkal Patel
Dec 05, 2011 -

DCH Wappingers Falls Toyota responded

jethro_10541: Very happy to see you had a 5-star experience with Pinkal Patel. Also happy to note that you would recommend our dealership to others...that is high praise! We feel it's important for our future customers to hear that the process of purchasing a vehicle from us is both informative and pleasant. Thank you for sharing this with us. On behalf of Pinkal and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride. Lee Burns, General Manager

December 03, 2011

Went in to look for a used Corolla, I had spoken to Corey on the phone prior to visiting. He showed my what they had in stock, and I test drove one. Corey was extremely knowledgeable, able to answer any qu More

by frecklebeast28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Rheal, Corey Rheal
Dec 05, 2011 -

DCH Wappingers Falls Toyota responded

frecklebeast28: Wow. Thanks so much for this awesome review. It means a lot to get such high praise...especially from someone with such a high B.S. detector! Our motto is that we're hassle-free...and we stand by that. Everything up-front...with full disclosure and a relaxed, informative atmosphere. I'm glad you found that to be the case and I'm happy we were able to provide you with the excellent service you deserve. On behalf of Corey and everyone here at DCH Wappingers Falls Toyota, enjoy that ride. Lee Burns, General Manager

...
737
...