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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,630 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,630 reviews

January 05, 2012

We realized that it is worth the extra time to drive to We realized that it is worth the extra time to drive to Wappinger Falls. We have always had great service from them and they have been straightforwar More

by Michelle Clifton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Jose Villar
Jan 05, 2012 -

DCH Wappingers Falls Toyota responded

Michelle Clifton: Thank you very much for this excellent review. We appreciate the extra miles you traveled to visit us and we'll do our best to always make it worth the trip! We believe that the foundation of an excellent level of customer service is in your ability to provide a consistent, quality experience. We're glad we've delivered that. On behalf of Jose and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

January 04, 2012

she is smart,friendly and really knows answers to questions asked. I would recommend Mary to friends and family who are ready to buy cars. More

by esone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mary snoek
Jan 04, 2012 -

DCH Wappingers Falls Toyota responded

esone: Thanks for providing this great review. We believe that feedback from actual customers' experiences are the very best way for our future customers to understand how we do business. Your recommendation means a lot to us. On behalf of Mary Snoek and everyone here at DCH Wappingers Falls Toyota, we appreciate your business! Lee Burns, General Manager

January 03, 2012

Mr. Michael G. was not pressuring at all and made us feel very comfortable with the buying process. This dealership made the car buying process stress free and uncomplicated. More

by Jayasave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gottusso
Jan 03, 2012 -

DCH Wappingers Falls Toyota responded

Jayasave: Thank you for sharing this review. It's nice to hear that we'd provided you with a stress-free buying experience. We're working hard to ensure the process is truly hassle-free. We feel pretty strongly that it's the only way anyone should ever buy a car! On behalf of Michael Gottuso and everyone here at DCH Wappingers Falls Toyota, we hope you enjoy that new ride. Lee Burns, General Manager

January 02, 2012

I had the pleasure of having Gary as my salesman. From the minute I walked through the door, he greeted me with a warm smile. He was very cordial and was able to answer all the questions I had about purch More

by nanonthego
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Ritter
Jan 03, 2012 -

DCH Wappingers Falls Toyota responded

nanonthego: Thanks for this awesome review...and congratulations on being Gary's first reviewer. He is definitely off to a remarkable start and we expect great things from him. It's a pleasure to hear that your experience was comfortable and pleasant and that all your questions were answered fully. That's how we like things to be! On behalf of Gary and all of us here at DCH Wappingers Falls Toyota, enjoy that new ride. Lee Burns, General Manager

December 31, 2011

I can't recommend Bobby Pucher highly enough. I have bought two cars from him, and recently went through the process with a friend that I referred. In every way, Bobby was a pleasure to work with. He More

by brice moss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Pucher
Jan 03, 2012 -

DCH Wappingers Falls Toyota responded

brice moss: Thanks so much for this excellent 5-star review! I couldn't agree with you more regarding your evaluation of Bobby Pucher...and after watching him work through three transactions, I'd say you've got a pretty accurate assessment of him. We agree that it will be quite a while before you'll require a substitute for that Corolla but we'll be here whenever you're ready. And we appreciate your great referrals in the meantime! On behalf of Bobby Pucher and everyone here at DCH Wappingers Falls Toyota, we hope your friend enjoys their new ride- Lee Burns, General Manager

December 30, 2011

The sales person was very helpfull throughout the entire process of purchasing the vehicle. There was no pressure to buy as is to often experienced at other dealerships. DCH let me make the decissions, wit More

by mariorad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melissa Sinapi, Michael Gruen, Michael Limata, Lee Burns, Lee Burns, Michael Limata
Dec 30, 2011 -

DCH Wappingers Falls Toyota responded

mariorad: We appreciate this wonderful review! It's gratifying to read that your experience met our high level of expectation for customer service. We work hard to ensure that every customer receives the same comfortable, informative experience that you've received. On behalf of Melissa Sinapi and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride. Lee Burns, General Manager

December 30, 2011

Bobby Pucher is a terrific car salesman. A few weeks ago I was at DCH looking for a comfortable car, hoping the RAV 4 would have enough leg room after driving a subcompact for four years. Bobby Pucher was More

by ETyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Pucher and Daryl
Dec 30, 2011 -

DCH Wappingers Falls Toyota responded

ETyler: We sincerely appreciate this fantastic review! It's validating for us to read through the details of your experience and be able to share your glowing review with Bobby and the rest of the DCH team. You've encompassed the spirit of all that we do here...and all that we strive to offer to each and every customer. It's so important for people to understand that you don't become invisible to us once you drive away. We value you always, no matter what. Glad we were able to ensure that all was absolutely perfect. On behalf of Bobby Pucher, Daryl Callahan and everyone here at DCH Wappingers Falls Toyota, enjoy that Camry- Lee Burns, General Manager

December 30, 2011

I was satisfied with the saleman Michael Gottuso who show a new car at my price range, but before he told me the price, I was put in the for a test drive and this made the car buying easier. He cover all of More

by airplane625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gottuso
Dec 30, 2011 -

DCH Wappingers Falls Toyota responded

airplane625: Thanks so much for providing this review. We are glad that you were satisfied with the quality of our customer service and that you left our dealership feeling you'd received all the necessary information on your vehicle. We are here if any questions arise in the future and look forward to continuing to provide quality service. On behalf of Michael Gottuso and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride. Lee Burns, General Manager

December 24, 2011

Corey made my experience with Toyota so much easier. I've always driven Honda cars and was rather hesitant about the change to Toyota, but Corey was fantastic and made the transition flawless and effort More

by mcc0104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey L. Rheal, Corey Rheal
Dec 27, 2011 -

DCH Wappingers Falls Toyota responded

mcc0104: We truly appreciate the 5-star review. It's always great to hear a satisfied customer's account of the purchasing process...it lends that extra air of credibility to what we've been saying all along; that we strive to make every experience "hassle-free". On behalf of Corey Rheal and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride. Lee Burns, General Manager

December 24, 2011

Nice and helpful! He always tried to make anything good and arrange everything smoothly. The most important is that he can help you to take care everything about the car! More

by hwliu2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Dones
Dec 27, 2011 -

DCH Wappingers Falls Toyota responded

hwliu2009: Thanks so much for providing this fantastic review. We're glad you found your car-buying experience to be so positive and that you left our dealership feeling that everything had been explained to your satisfaction. We take great pride in your experience and will work hard to maintain that high level of customer service. On behalf of Rolando and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride. Lee Burns, General Manager

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