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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,484 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,484 reviews

April 14, 2011

Hassle free! DCH Wappingers Falls Toyota has changed Hassle free! DCH Wappingers Falls Toyota has changed my perception of the stereotypical automobile dealership. I bought a used truck and traded More

by jmcmorrow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Daryl Callahan, Robert Schaeffer, Neil, Robert Schaeffer
Apr 14, 2011 -

DCH Wappingers Falls Toyota responded

jmcmorrow: And that's exactly what we're all about here at DCH Wappingers Falls Toyota! Professional, courteous and hassle-free. It's the way every automotive buying experience should be. Thanks so much for the great review! Enjoy your vehicle- Lee Burns/General Manager

April 08, 2011

went for a free oil change. and when i got their, I asked if it could be possible if they could do a wheel alignment,cause I change over from my winter snows to reg wheels. I notice that the passenger front More

by ernst49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
?
Apr 14, 2011 -

DCH Wappingers Falls Toyota responded

ernst49: Isn't it great when things go as they should? I'm happy to hear we were able to diagnose and repair your under-steer issue. It's a great feeling when we can provide the customer service that ensures your ride is once again "like new". We look forward to seeing you in the future- Best, Lee Burns/General Manager

April 03, 2011

Everyone was very helpful and knowledgable about their product. The price given for my trade was fair. The final price paid for the car was fair. Corey was a pleasure to deal with as were the managers a More

by rkoz325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Rheal, Corey Rheal
Apr 14, 2011 -

DCH Wappingers Falls Toyota responded

rkoz325: I'm happy to hear that your buying experience at DCH Wappingers Falls Toyota was such a positive one. Our goal is to provide you with the highest quality service you deserve. This would also include adjusting our schedules! Enjoy that new ride- Lee Burns/General Manager

April 03, 2011

I was in the market for my first pickup truck, and I had never owned a Toyota vehicle before.My neighbor told me he had bought several vehicles from DCH Toyota and Mike Gottuso was his salesman.He said the More

by firsttruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob Goldberg, Mike Gottuso, Michael Limata, Michael Limata
Apr 04, 2011 -

DCH Wappingers Falls Toyota responded

rkoz325: Thanks for the great review...and for taking the time to provide your feedback. Our goal here at DCH Wappingers Falls Toyota is to ensure your experience meets or exceeds expectations. I'm glad we've accomplished that. We appreciate your business! Enjoy that new vehicle- Lee Burns/General Manager

Apr 04, 2011 -

DCH Wappingers Falls Toyota responded

firsttruck: We really appreciate your exceptional review! It's good to know that your buying experience met our high standard for quality and outstanding service. On behalf of everyone here at DCH Wappingers Falls Toyota, thank you for your business. Enjoy that new Tacoma- Lee Burns/General Manager

March 31, 2011

I was the owner of a 2007 Toyota Camry SE and was in the market for an SUV to tow a newly purchased travel trailer to tour the country and enjoy my recent retirement. I am one who does his research and look More

by rhoag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Burns and Rich Schiro, Lee Burns, Richard Schiro
Apr 01, 2011 -

DCH Wappingers Falls Toyota responded

rhoag: Thanks so much for the great review! I'm glad the recent purchase of your Sequoia at DCH Wappingers Falls Toyota was such a positive experience. Our entire staff recognizes the importance of satisfied customers and we sincerely appreciate your business. We wish you and your wife a wonderful retirement and hope you enjoy your Sequoia as you travel the country. Also, please say hello to your friend Jim for us. Kind regards, Lee Burns/General Manager

March 28, 2011

I found our salesperson, Corey Rheal, to be courteous and informative without being “pushy”. He made the new car buying process smooth and quick, yet was able to stop and take the time to answer and fully e More

by KOB0512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
COREY RHEAL, Corey Rheal
Mar 31, 2011 -

DCH Wappingers Falls Toyota responded

KOB0512: We appreciate the great review. I'm glad your buying experience didn't involve anything "pushy"! Here at DCH Wappingers Falls Toyota, we prefer to enforce an open dialogue where questions are answered and the customer never feels rushed. I'm glad your experience reflects this. Enjoy your new vehicle- Lee Burns General Manager

March 28, 2011

Everyone went out of their way to be sure we were helped. Good price on our trade-in. Nice lounge with great coffee. Clear, helpful advice with financing and paperwork. Much more honest approach to buying a More

by leeciechase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike,MIke, Neil, Ira, Michael Limata
Mar 31, 2011 -

DCH Wappingers Falls Toyota responded

leechiechase: Thanks for the stellar review! Your experience is exactly what we would hope for here at DCH. We strive for exceptional, knowledgable and friendly service with each and every customer. We value your business...and we appreciate your travelling all that distance. I'm glad you feel we were worth the drive! Enjoy your new vehicle- Lee Burns/General Manager

March 25, 2011

Robert and the rest of the staff handled my lease with top notch professionalism. I didn't need to ask many questions since they were all answered before i was able to ask. I like the fact that the ad li More

by Manny61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer, Robert Schaeffer
Mar 25, 2011 -

DCH Wappingers Falls Toyota responded

Manny61: We appreciate your time in providing your car leasing experience here. We at DCH Wappingers Falls Toyota realize that a positive buying experience means a satisfied customer...and that's good business for everyone. I'm glad we answered all your questions and hope to do business with you in the future. Best, Lee Burns General Manager

Mar 25, 2011 -

DCH Wappingers Falls Toyota responded

Manny61: Thanks again for the honest and complimentary feedback. We appreciate your business and strive to provide a positive experience that will remain with you long after you've picked up your vehicle. Enjoy- Lee Burns General Manager

March 25, 2011

Service was very timely and the service person, Taryn Bellino, was more than helpful. I had to call back to ask a question and her answers and friendliness were right on the money... Customer satifaction More

by stilldl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taryn Bellino
Mar 27, 2011 -

DCH Wappingers Falls Toyota responded

stilldl: We appreciate this honest, insightful review! Your experience embodies everything we strive to bring to every DCH Wappingers Falls Toyota customer. I'm glad all your questions were answered to your satisfaction and your time with us was met with friendliness and courtesy. We look forward to seeing you whenever you're ready to purchase that new vehicle! Best, Lee Burns General Manager

March 21, 2011

My husband and I were looking for a new economical commuter car. Eduardo and his sales manger were great with helping us and finding the right car car to meet our financial needs. We also needed the c More

by debbie28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
Mar 22, 2011 -

DCH Wappingers Falls Toyota responded

debbie28, I'm glad to hear that your experience with DCH Wappingers Falls Toyota was an extremely positive one. We take great pride in our excellent sales team and strive to give our customers the very best. Thank you for the rave review. Enjoy your new car! Best, Lee Burns General Manager

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