DCH Wappingers Falls Toyota

This dealership gets a job well done from me the experience of purchasing a new vehicle sometimes can be very stressful but not here it was so hassle-free and pleasant and the staff was so courteous experience of purchasing a new vehicle sometimes can be very stressful but not here it was so hassle-free and pleasant and the staff was so courteous and friendly i will recommand this dealership to all. More

It was a pleasure visiting the Toyota showroom. Your Sales Representative, Pinkal Patel was an exceptional salesman, impressive in his presentation and an absolute professional in his dealings with me. Sales Representative, Pinkal Patel was an exceptional salesman, impressive in his presentation and an absolute professional in his dealings with me. He was competent in his knowledge about your product and convincing as to why a Toyota Vehicle would fit into my lifestyle. I followed up with Pinkal through telephone conversations and e-mails to which he responded expeditiously. I purchased my first car from Honda in 1997 and my wife purchased a Toyota (her first car) from your dealership in 1998. She subsequently sold it to purchase a Honda Odyssey as our family started to grow. Ever since, we have been 100% Honda customers. I was intrigued about what you had to offer in a Toyota. The experience that I had with Pinkal left me with no other choice than to purchase my Toyota from your dealership to complete the great shopping experience. If all your Sales Representatives are like Pinkal, you have a great thing going at Toyota. More

Amazing women from Texas who had the patience to deal with this yankee, my wife loves the Sienna and we have a new friend now. Thanks for being there, Buttermilk Falls Bob with this yankee, my wife loves the Sienna and we have a new friend now. Thanks for being there, Buttermilk Falls Bob More

We had a terrific experience at DCH - we bought a certified pre-owned Highlander Sport. The sales staff, especially Mary Snoek, was attentive and friendly. We did a lot of research and price shoppi certified pre-owned Highlander Sport. The sales staff, especially Mary Snoek, was attentive and friendly. We did a lot of research and price shopping and DCH's pricing was the best around and they were also very generous in the amount offered for our trade-in. The nicest thing was the feeling that you didn't need to haggle or feel like you needed to walk out to get the best deal because you were getting the best deal up front. We're very satisfied with the dealer and the vehicle and would purchase there again. More

I am a handicapped individual who uses a walker to get around. Everytime I come to the dealership to get my Rav4 serviced it is a completely pleasurable experience. Everyone is so courteous and friendly around. Everytime I come to the dealership to get my Rav4 serviced it is a completely pleasurable experience. Everyone is so courteous and friendly and when they see me walking toward the door with my walker, they always come out and hold the door open for me. The service area's waiting room is up two stairs that I cannot climb so instead I sit on my walker in the little hallway. The service advisors and mechanics are all super super nice, but Matthew Gaynor in particular always goes above and beyond. He always asks me if I'd like coffee or a magazine from the waiting room, he always makes sure my car is brought around to the door so I don't have to walk very far. I have never felt so valued as a customer at any other dealership I've dealt with in my lifetime. Even though I bought my car almost two years ago, the salesman that I dealt with, Michael, still calls to see if I'm enjoying my purchase to which my answer is always a resounding YES!!!! I cannot recommend this dealership enough! More

Taryn Bellino has the best customer service skills i have ever seen. She knows how to put you at ease when going over the necessary repairs for your vehicle. And assures the quality of work performed will be ever seen. She knows how to put you at ease when going over the necessary repairs for your vehicle. And assures the quality of work performed will be excellent. We will always purchase our toyota's from Wappingers because Taryn and employees make you feel at home. Thanks More

DCH made it very easy from start to finish. They were very receptive to my questions and concerns. No hassles and no pressure - that was what was promised and they were true to their word. very receptive to my questions and concerns. No hassles and no pressure - that was what was promised and they were true to their word. More

I was very worried about buying a car because I've had many problems in the past with buying cars, personal purchases as well as with shady dealers. Being welcomed by Gary made me feel at ease and he didn many problems in the past with buying cars, personal purchases as well as with shady dealers. Being welcomed by Gary made me feel at ease and he didn't pressure me to get something I'd be kicking myself for after I bought it. He helped me feel comfortable and reassured that I was making the right purchase. I was getting the right car for me. More

From the first phone call which Carmelita answered and provided courteous answers to my questions; to Mary's very helpful and thorough introduction to the Prius which included a test drive; to Cory's pati provided courteous answers to my questions; to Mary's very helpful and thorough introduction to the Prius which included a test drive; to Cory's patient and clear-headed discussion of the most advantageous (to us) method of financing the car and also clearly explaining to us all the paperwork while answering many questions, it was a very pleasant experience. We have never had a Toyota experience like this. Thank you. It has changed our feelings about the service of new car dealers. More

Once again another pleasant service trip to dch. Crystal as always is a pleasure to deal with and making sure all of the things needed for my 4 runner are taken care of. as always is a pleasure to deal with and making sure all of the things needed for my 4 runner are taken care of. More