DCH Wappingers Falls Toyota

This was my 4th time leasing a car with DCH Wappingers Falls Toyota. They have earned my trust many times over. I have experienced other dealerships and have no desire or need to visit any other after bei Falls Toyota. They have earned my trust many times over. I have experienced other dealerships and have no desire or need to visit any other after being so satisfied with DCH so many times. The employees there are so friendly and I never feel pressured by anyone. Melissa Sinapi was my sales woman. She was great! She new her products, and provided so much information and patience. I would recommend DCH and Melissa to anyone. Once you visit DCH Wappingers Falls, then you will have no need to try any other place. When I walked away with another Rav 4 with many more options than my last one and my payments were "less" than they were, why would I even waste my time anywhere else. My first 2 leases were Camry's, my second 2 were Rav 4's. Maybe I'll try something different next time. I love "Toyota". Thank you DCH and Melissa,I am very happy. More

I had a fairly good experience with this dealership. The sales consultant I worked with was friendly and went the extra mile to help me with my purchase - even going so far as to give me a ride home when my sales consultant I worked with was friendly and went the extra mile to help me with my purchase - even going so far as to give me a ride home when my other ride did not work out. The price of the car was fantastic, and was exactly what I was looking for. The only thing I had trouble with was the fact that I did not have New York insurance, and was not notified by the dealership before I was going to pick up the car that I needed to sign up for 24 hours prior. Additionally, I had to wait for almost two hours after my scheduled appointment to sign paperwork with a manager (Corey Rheal, I believe). I very much did NOT appreciate that. Overall, a very good experience, but I would suggest that their managers be more proactive with their schedules and appointments. More

I have had the luxury of not having to purchase a vehicle in many years so I was not looking forward to this adventure until it began. The experience was "easy", very straight forward, the pricing was excel in many years so I was not looking forward to this adventure until it began. The experience was "easy", very straight forward, the pricing was excellent, and everyone involved lived up to there promises. It was a great experience and I would certainly use DCH for another purchase. More

Good selection of cars. Rolando was very helpful. Close out process very slow - I had to wait an hour and a half before I started the paperwork process which was frustrating as I had an appointment for a s out process very slow - I had to wait an hour and a half before I started the paperwork process which was frustrating as I had an appointment for a set time. More

I just wanted to take this time to thank the service department. They are, by far, the best service department I have ever delt with. What impressed me the most was not only how I was treated, but seein department. They are, by far, the best service department I have ever delt with. What impressed me the most was not only how I was treated, but seeing their interactions with the other customers while I was there. This service department definitely deserves to be acknowledged in a big way. Thank you! More

Bobby answered all our questions and was responsive to all our needs. One car was obtained from another dealership and timing was quick and arranged to be convenient for us. Bobby came in on his day off all our needs. One car was obtained from another dealership and timing was quick and arranged to be convenient for us. Bobby came in on his day off to complete our deal. We were impressed. More

Knowlegible about the car. Did exactly what they agreed to do. After the sale help was readily available. Weston's answering the phone were polite and knew now to direct to the right person. to do. After the sale help was readily available. Weston's answering the phone were polite and knew now to direct to the right person. More

We had a great experience buying our new Camry hybrid. Rolando Dones was extremely helpful and knowledgeable. I would strongly recommend visiting the dealership if you are in the market for a Toyota. So Rolando Dones was extremely helpful and knowledgeable. I would strongly recommend visiting the dealership if you are in the market for a Toyota. So far we love our new car. We plan on haveing it a long time and will buy another one from this dealership (this is my second Camry I've bought from them). More

Rolando was very nice, knowledgeable and helpful. When floor mats were missing arranged for their complete replacement which was a pleasant surprise. Arrived by Mail which meant did not even have to go an floor mats were missing arranged for their complete replacement which was a pleasant surprise. Arrived by Mail which meant did not even have to go and pick up. Only drawbacks were no negotiating on price and finance guy developed a serious change in his attitude when we decided not to purchase any of his extended warranties which we did not appreciate. Overall....good. More

Experience was excellent...no hard sell for any extras...just informative....hate to be bombarded with little extras when I'm not interested...felt like I was the only one there even though the sho extras...just informative....hate to be bombarded with little extras when I'm not interested...felt like I was the only one there even though the showroom was full of people More