DCH Wappingers Falls Toyota

My husband I and (along with our two year old) set an appointment for a Saturday morning to look at a few vehicles, and we were set up with Mary. Mary went out of her way to make us feel comfortable and appointment for a Saturday morning to look at a few vehicles, and we were set up with Mary. Mary went out of her way to make us feel comfortable and supported throughout our entire experience. She was able to show us vehicles within our budget and was incredibly patient with us while we chose, test drove and eventually purchased a wonderful used car that fit our family perfectly. I am in awe of the entire staff of DCH Wappingers Falls. They provide an honest, supportive environment to purchase a vehicle. There was no haggling, pushing or anything of the sort that we had come to expect upon visiting other car dealers in the Hudson Valley. They have made us customers for life. (And the free balloons thrilled our two year old to behave until the car was our to take home!) Sincerely, Mallory and Pete Jackson Pleasant Valley More

I had been searching through Internet "For Sale" ads for a few weeks looking for a specific pickup truck. "One last look" through the classifieds before I committed to a deal at another dealer Sale" ads for a few weeks looking for a specific pickup truck. "One last look" through the classifieds before I committed to a deal at another dealership yielded a listing from DCH Wappingers Falls Toyota. While that particular truck turned out to NOT be one I wanted, a perusal of their web site showed two others that I was very interested in. I initially called and spoke with the GM (Lee Burns). He put me in touch with Daryl Callahan (one of the Sales Managers), who brought Rich Schiro into the process. Rich was very helpful in understanding the options on the vehicle, the availability of additional dealer-installed options, costs, etc... Daryl and Rich were both extremely helpful in helping me put together a deal that worked for me and worked for them. My first visit to the dealership was actually the day I went to pick up my new Tundra, and I was very impressed with the level of cohesiveness with which the dealership operates. Their approach is a little different from how other dealers work, and it's an approach that I like very much. None of the staff applies any sort of "pressure" to you while you're browsing, deciding, or even after the sale. Everyone understands where in the process a deal is, and they can all step in and out of the process at any point without you feeling like there are any gaps. I willingly admit that I was extremely skeptical of the reviews on DealerRater.com because I tried using the site in the past for a completely different dealer and found that the reviews were actually bogus. What I learned after dealing with DCH Wappingers Falls Toyota is that these reviews are legitimate. They have extremely high satisfaction ratings in all areas FOR A REASON. Thank you to Rich, Daryl, Lee, and everyone else that helped me get my new vehicle with a deal that I am very happy with! Side Note: I rated the "Quality of Work" category as N/A because I didn't have "service work" done. The prep of the vehicle for delivery was excellent, and this very well may be the ONLY vehicle I have ever purchased where I don't need to go back to the dealership to have things "adjusted" after delivery. More

Robert was the nicest salesman ever! He explained everything wasnt pushy and was very informative. I would definitly recommend toyota and robert to all my friends and family! everything wasnt pushy and was very informative. I would definitly recommend toyota and robert to all my friends and family! More

A most positive experience. My salesman, Rich Schiro, was very professional in his presentation. He is the reason I purchased the 2911 rave limited. The rest of the staff I did business the day I picked up m very professional in his presentation. He is the reason I purchased the 2911 rave limited. The rest of the staff I did business the day I picked up my vehicle were friendly and professional. More

I had a real pleasure working with Corey Rheal in my car purchasing process. I never felt pressured by Corey to make a decision on a vehicle, however he was always able to give me honest answers about any purchasing process. I never felt pressured by Corey to make a decision on a vehicle, however he was always able to give me honest answers about any concerns I had. He too the time to even get in the car with me and show me all of the special feature the car offered before I left the dealership. Corey even went ahead and set up my first service appointment for me without me even asking. I can not thank all the friendly people at DCH Wappingers for their warm and helpful attitudes. I look forward to working with Corey again in the future, when I buy my next car! More

Reviewed new Prius on Saturday morning and had my color and type of prius delivered to us on Wednesday as per our agreement, Great! Service is great on my other toyotas that I have owned. and type of prius delivered to us on Wednesday as per our agreement, Great! Service is great on my other toyotas that I have owned. More

This place rocks. DCH Toyota Wappingers is as honest as they come. They'll offer you the best price you'll find right from the start. Hands down the best car buying experience I've ever had. They went o they come. They'll offer you the best price you'll find right from the start. Hands down the best car buying experience I've ever had. They went out of their way to find the vehicle I wanted even though it was the end of the model year. Worked with Pinkal Patel in the sales department and can't say enough positive things about the service. I had done a lot of research and thought I knew what vehicle I wanted but turned out I didn't, and he was of great help identifying exactly the vehicle that would suit my needs. He was professional and knowledgeable and the communication was fantastic. Highly recommended. More

your employee help decided with our purchase. he's excellent, warm, friendly. we enjoy the whole transanction. excellent place to do business, we will recommend it 100%. thank you. excellent, warm, friendly. we enjoy the whole transanction. excellent place to do business, we will recommend it 100%. thank you. More

Paul worked with me for 4 hours to get the deal I had come in ot the dealershio for.After buying the car the next day he took more time out to teach me all thew options I had on my new Prius. This courte come in ot the dealershio for.After buying the car the next day he took more time out to teach me all thew options I had on my new Prius. This courtesy had not benn afforded to me when I bought my 2010 Pruis in 2009. Things have changed for the better at DCH in Wappingers Falls and Paul is truly an asset to the company. More

I went to DCH to find a used car for a second car (Corolla) for myself. I currently have a 2005 Sienna which I purchased new from DCH. DCH had a great selection of used cars and I had also went on t (Corolla) for myself. I currently have a 2005 Sienna which I purchased new from DCH. DCH had a great selection of used cars and I had also went on the website. Upon arrival I met Jose Villar. From the moment I met him I had a good feeling about him. I showed him what I was interested in. We discussed the cars, features, went for test drives, etc. Jose answered all of my questions and if he needed to find out an answer he did just that. He gave me the carfaxes on the vehicles and we went over them too. The thing I liked most about Jose is that he is very personable and friendly. He did not act like a pushy sales person which for me is the biggest turn-off. He gave me time alone to think about each car. I thought the price for my 2010 Corolla was a good price as the car was practically new. The hassle free pricing seems to make the whole process less stressful. I would definitely recommend DCH and Jose to anyone looking for a car. More