DCH Wappingers Falls Toyota

We are very pleased with our experience. Bob was very professional with his knowledge of the product and we found his personality very easy and accommodating. Mary helped when Bob was dealing with anothe professional with his knowledge of the product and we found his personality very easy and accommodating. Mary helped when Bob was dealing with another customer as if it were her own sale. We found this very nice. Ira and Bob Goldberg were also very approachable and comfortable to deal with. The team at Wappingers Falls Toyota were very friendly from the moment we walked through the door. Thanks very much to all, we are extremely happy with our car and YOU! Patty & Frank Birmingham More

I met Melissa and she was extremely helpful, courteous, kind and knowledgable regarding the car I intended to lease. We met to take the car for a test drive and that went extremely well. She spoke with m kind and knowledgable regarding the car I intended to lease. We met to take the car for a test drive and that went extremely well. She spoke with my wife and was very helpful relating information about the car and the lease so my wife could understand. As the lease progressed, I never felt pressured and was always treated very courteously and was kept completely informed of all the information needed to complete the lease signing and drive off in the Prius. Other members of the staff including Pinkal Patel were very professional and courteous. More

I had a very pleasant sale person Mary Snoek. She was great at what she was doing. Very knowledgeable and caring person. She made the process of buying a car comfortable. Just want to thank you Mary for great at what she was doing. Very knowledgeable and caring person. She made the process of buying a car comfortable. Just want to thank you Mary for all you did. More

DCH is the BEST new car and used car dealership ever. We used them in 2001 to buy a new Camry and returned last month to buy a used Corolla. They gave us loaner car (almost new Prius!) when our Corolla was used them in 2001 to buy a new Camry and returned last month to buy a used Corolla. They gave us loaner car (almost new Prius!) when our Corolla wasn't ready because the title was in transit from DMV. They use Kelley Blue Book prices so there is no haggling about the car's value. They have the car faxes and the certified used cars come with warranty and a year of free oil changes. Our salesperson, the beautiful and lovely Melissa Sinapi gave me her cell phone number and accommodated any way she could. We asked for keyless entry on our car and they gave it to use for no extra money. We asked to put the car on a lift (my husband is a mechanic and wanted a good look under the car) and they didn't flinch- up it went. My husband, who has walked away from many dealerships and sales people in all his years of buying cars said that this was an "easy and painless experience" that it was "lovely working with Melissa" and that we WOULD be back to see her again soon. It is not easy for him to spend money! We both felt like this was the best and most enjoyable experience buying a car that we ever had. Please go see Melissa Sinapi and tell her I sent you! Elena More

Excellent service and professionalism by Sale Consultant Excellent service and professionalism by Sale Consultant Pinkal Patel, In this day and time it so wonderful to have a person like Patel to help gu Excellent service and professionalism by Sale Consultant Pinkal Patel, In this day and time it so wonderful to have a person like Patel to help guide you in purchasing another Toyota Car this is our 2nd purchase since 2009 what a great person so knowledgeable with excellent customer service one of the best in Dutchess County. Also in the service Dept. the manager named Jim/Jeff also very professional with a great attitude Wow the Best! More

I purchased a used 2008 Hyundai Santa Fe from DCH Toyota and Picked it up on 4/26/12.(My husband purchased his 2010 corolla from them last year) I walked in the showroom on 4/23/12,I was greeted and began and Picked it up on 4/26/12.(My husband purchased his 2010 corolla from them last year) I walked in the showroom on 4/23/12,I was greeted and began working with Gary Ritter. I was extremely happy to work with someone who was very outgoing, friendly and easy to talk to. The great part was that it didn't end there, Cory R., who helped secure the financing, was awesome and great to work with as well. I was comfortable with my whole experience at DCH Toyota. The evaluation of my trade-in was very fair and the price was great on the Hyundai Santa Fe, combined with the entire staffs commitment to an easy car buying process, will keep me and my husband coming back. As well as my referring any one interested in a fair priced & customer oriented car buying experience at DCH Toyota! Thank You to Everyone Gary Ritter, Cory Rheal and Mike Guttuso for helping to make this a great experience :) You are all AWESOME!! :) Rhonda Piacente Holmes, NY More

We had a wonderful experience. Robert was great showing us the car and all its features, and then a test drive. All our questions were answered to our satisfaction, and with a smile i might add. We purchas us the car and all its features, and then a test drive. All our questions were answered to our satisfaction, and with a smile i might add. We purchased the car and picked it up. We love it and thank you all for this wonderful experience. More

I purchased a used 2011 RAV 4 from DCH Toyota. I had been to at least a dozen other dealerships as I live in Westchester county. The complete frustration I had experienced until I walked into DCH was overwhe to at least a dozen other dealerships as I live in Westchester county. The complete frustration I had experienced until I walked into DCH was overwhelming. From the moment I walked in the showroom and began working with Gary Ritter I was amazed by how straightforward & customer service oriented he was. The great part is it didn't end there, Ira who evaluated my trade in with more than fairness, Corey who helped secure financing I was comfortable with & the reception staff who accepted my endless calls both professionally & patiently. The valuation of my trade in & the great price on the RAV combined with the entire staffs commitment to an easy literally hassle free car buying process will keep me coming back as well as encouraging any one interested in a fair priced & customer oriented car buying experience to head straight to DCH Toyota! More

I'm thankful to Matt and the service crew for identifying and repairing an unexpected problem with my pre-certified car during a routine oil change. Not only did they identify the problem but they got to wo and repairing an unexpected problem with my pre-certified car during a routine oil change. Not only did they identify the problem but they got to work fixing it in the same day and Matt offered me a loaner car so I could get back to work instead of waiting around. Aside from this, Matt checked in to see if something might be covered under the pre-certification package even though he knew that it normally wasn't and the end result was that it turned out to be covered. I felt that Matt really wanted to make sure that our car was properly taken care of and that he and the service professionals took pride in getting things right. It left me with a great deal of confidence in their ability and in the dealership, in general. More