DCH Wappingers Falls Toyota

1. Mary Snoek provided excellent service.She listened to our needs and made practical suggestions. 2. DCH had a reliable minivan in stock with low miles and a fair price. 3. An extended Power Train warran our needs and made practical suggestions. 2. DCH had a reliable minivan in stock with low miles and a fair price. 3. An extended Power Train warranty made the purchase of the used car a more sound financial purchase. 4. The year’s free maintenance will let us get to know DCH's service department well. 5. DCH's location is convenient. 6. DCH's establishment is professional, and appears to be trustworthy. The only thing we would change in the transaction would be to expedite the payment process. Though we had an appointment and a cashier’s check, it still took an hour and 15 minutes to complete the transaction. More

My buying experience at DCH Wappingers Toyota was a great one. I would definitely recommend them to anyone. In particular I believe that my sales associate, Jose Villar, made it even more enjoyable. He was v one. I would definitely recommend them to anyone. In particular I believe that my sales associate, Jose Villar, made it even more enjoyable. He was very knowledgeable, friendly, and willing to go the extra step to help me. When recommending your dealership I will definitely direct them towards Jose. He definitely made my first car buying experience a good one! More

The dealer had a hassle free selling environment. Our sales consultant, Bobby, was very freindly and kind. The dealership had our car ready for us the next day! Would definitely recommend! sales consultant, Bobby, was very freindly and kind. The dealership had our car ready for us the next day! Would definitely recommend! More

Had some trouble getting her on the phone when I needed some answers. Other than that a great experience and nice car. Not a fancy dealership but seemed to know their business. some answers. Other than that a great experience and nice car. Not a fancy dealership but seemed to know their business. More

This was my first experience with a Toyota dealership and it was exceptional! The staff from DCH Wappingers Falls was extremely friendly from the start. Lee Burns was very helpful over the phone, he was pers it was exceptional! The staff from DCH Wappingers Falls was extremely friendly from the start. Lee Burns was very helpful over the phone, he was personable, and he worked hard to find me the car/color I wanted. The sales consultant Bobby Puchar was very friendly and knowledgeable. Bobby spent quite a bit of time going over all the features of the car and made sure that I was comfortable knowing the car's features before I left the lot. Pinkal also did a great job going over the financial paperwork and made the process enjoyable. Overall, all of the staff I dealt with went above and beyond to make myself and my parents feel comfortable. I am very pleased to have chosen DCH Wappingers Falls Toyota to lease my first new car from. I will be recommending this dealership to friends and family, and will most certainly do business with them in the future :) More

My experience from the minute we walked in the door was a friendly greeting from Mr. Dones. He was very knowlegable about the products.We told him exactly what we wanted and he was very professional and cour friendly greeting from Mr. Dones. He was very knowlegable about the products.We told him exactly what we wanted and he was very professional and courteous.The overall experience was excellent.I did some comparison shopping and although they were also nice and courteous there was a different atmosphere at toyota the person who appraised my trade in also impressed me and my wife . I don't like being pressured or having a bad feeling when I'm making a large purchase. I got that feeling at Hyundai and although I liked the car I was looking at , I just didn't want to deal with that dealership.. I didn't get that feeling at all at DCH Toyota... I would recommend them to everyone . I plan to use their service department..I can't rate that until I use it..If they are anything like their sales department I'll be a happy man... More

Our positve experience centered around our sales person, Michael Gruen. Although we were strongly considering the Prius before going to the Dealer, it was Michael who sold us on the car. He was informative Michael Gruen. Although we were strongly considering the Prius before going to the Dealer, it was Michael who sold us on the car. He was informative, positive, has a nice sense of humor and most importantly, was very convincing in making us comfortable with our ultimate decision to purchase a Prius from this Dealership. He also coordinated the process efficiently as we met with the various individuals necessary to complete the transaction. Mike was also extremely patient and thorough in his hands on review of this vehicle and all of its unusual features. More

Melissa and Robert were very knowledgeable about the whole process of purchasing our vehicle, and the transaction was so nice and easy. We are and continue to use Wappingers Toyota for all our car needs whole process of purchasing our vehicle, and the transaction was so nice and easy. We are and continue to use Wappingers Toyota for all our car needs, we have three cars and they are all toyota's. The sales team and the service dept(Taryn) are the best and treat customers as family. Thank You More

Service advisor Crystal Costa was most helpful in arranging to have my car serviced in a timely manner convenient to my schedule on a Saturday. Ms. Costa was able to give me the information necessary arranging to have my car serviced in a timely manner convenient to my schedule on a Saturday. Ms. Costa was able to give me the information necessary for me to decide the best repair options for my car at reasonable cost. More

We purchased our first Toyota two weeks ago from MJ Herring. To say he was the consumate professional would not really do him justice. We originally walked in looking for a used Sienna, and MJ was mor Herring. To say he was the consumate professional would not really do him justice. We originally walked in looking for a used Sienna, and MJ was more than happy to accomodate us. He showed us the available inventory and promptly and willingly answered all of our questions, followed by a lengthy and relaxing test drive. At no time did he push us or insult us with an agressive sales approach, and when he didn't know the answer to a question he honestly said he didn't know. His non-pushy and honest approach is the singular reason we came back to this dealer when we decided to go with a new car. MJ didn't blink when I told him we had changed our minds and were now considering a new car. He continued to provide infomation in a timely manner, get back to us promptly, and present the facts while allowing us to decide what we wanted to do. The no haggle sales system worked very well, and the price MJ quoted me was already significantly lower than another Toyota dealer's best price. Best of all, we were working against a very tight deadline and MJ jumped through hoops to get us our new car just in the nick of time. No last minute games, no sales pressure, no hidden prices. Everything worked exactly as MJ told us it would. Finally, MJ was simply a nice guy who was a pleasure to work with. Based on my experience I would definitely recommend MJ and this dealership without hesitation. Thanks MJ!!! More