DCH Wappingers Falls Toyota

My wife was referred to DCH Toyota by a person she met through her job. We were specifically referred to Pinkal Patel who met us at the door and introduced us to Bill Albrecht who was to be our Sales Con through her job. We were specifically referred to Pinkal Patel who met us at the door and introduced us to Bill Albrecht who was to be our Sales Consultant. From the outset both individuals dealt with us in a very courteous and professional manner. Bill was very thorough in explaining the advantages of DCH, rode with us on a test drive, and answered our questions. We felt the price given for the new Prius was excellent and the figure I had in mind for the value of the "like new" Prius we were trading in matched the trade in offered. No haggling was needed. We felt like valued customers and the deal offered confirmed that feeling. We'll let you know about the Service Department as soon as we have some experience with them. Our expectations are that department will be as outstanding as the sales department. Thank you. Jack and Carole More

I had the best experience in purchasing my new car. There was no pressure from anyone, and I found Bill Albrecht to be very knowledgeable and personable as a salesman. He had patience and answers for all of was no pressure from anyone, and I found Bill Albrecht to be very knowledgeable and personable as a salesman. He had patience and answers for all of my questions, which were many. I drove away Monday a very satisfied customer. I would rank Bill an overall 10 and give the rest of the dealership a 10 also. Thank you, I love my Camry! More

I went to DCH after visiting another dealer and having a horrible experience. After calling up to see if they had the 4Runner I was looking for in stock, I headed out to DCH. When I arrived, Mary Snoek gree horrible experience. After calling up to see if they had the 4Runner I was looking for in stock, I headed out to DCH. When I arrived, Mary Snoek greeted me and within 10 minutes I was test driving. Their method of pricing was pretty cool and Mary was just awesome all around. That was on a Friday at 6:00 pm, and Saturday morning I came back amd picked up my new truck. Highly recommended. More

I dealt with Richard Schiro who is their internet sales guy. I felt the price was good. They did not push the extras like undercoating, extended warrantee, and fabric treatment too hard. These are th guy. I felt the price was good. They did not push the extras like undercoating, extended warrantee, and fabric treatment too hard. These are the things Consumer Reports warns about. They did offer them, but it was easy to refuse. The main thing is that I did not end up in a room with some overly aggresive sales jerk with a $5k watch trying to push a bunch of crap on me. Also, the papers were in order on signing and I did not have to put up with a higher interest rate on the signing forms or threaten to leave or any of that other dealership drama garbage. More

Had a great experience - no hassles. They listened to what I had to say and didn't try to over sell. Pricing was fair and the entire staff was helpful. Would definately purchase another car from this de what I had to say and didn't try to over sell. Pricing was fair and the entire staff was helpful. Would definately purchase another car from this dealershi in the future. More

I recently purchased a 2012 RAV4 Sport V6 4WD, downsizing and trading in a 2004 Toyota 4Runnner. The whole process from initial internet inquiry, trade-in, locating the exact model/color, discussing options and trading in a 2004 Toyota 4Runnner. The whole process from initial internet inquiry, trade-in, locating the exact model/color, discussing options through delivery was excellent. Richard Schiro is knowledgeable, thorough, spent an appropriate amount of time with me, never exerted pressure and returned emails promptly. Pricing was a pleasant surprise both on the new SUV and a fair trade-in value on the 4Runner. The business process on delivery day was seamless with all the paperwork ready and waiting with clear concise explanation of all the documents. Overall it was a pleasant experience. P.S. Richard even washed my transferred license plates from my trade-in prior to putting them on your new vehicle. That's attention to detail! More

Scott & Bill were very helpful in my search for a used car. I was very satisfied with my purchase and will defiantly consider buying from them again. Melissa Bonet used car. I was very satisfied with my purchase and will defiantly consider buying from them again. Melissa Bonet More

Went there because of the great prices. Worked with Scott, who got me in the car I wanted and out the door that same day. He was very professional and kept us informed throughout the entire process. Be Scott, who got me in the car I wanted and out the door that same day. He was very professional and kept us informed throughout the entire process. Because of Scott, I will highly reccomend this dealership to all family and friends. Thank you! More

I met with Bobby Pucher on Sunday to discuss the possible purchase of a new Venza. Bobby discussed the Venza's model differences and showed me through a couple of them. I ultimately took one for a test driv purchase of a new Venza. Bobby discussed the Venza's model differences and showed me through a couple of them. I ultimately took one for a test drive.........loved it from the get go and ended up purchasing it. Bobby was knowledgeable, very courteous, and never made me feel pressured at any point. It was a pleasure working with him and I'll certainly look forward to working with him in the future. I'm a 3-year guy. I typically trade my vehicle & purchase a new one every 3 years. Bobby is an asset to DCH Toyota. More

DCH Wappingers Falls Toyota is an exemplary dealership, and I've never received anything less than excellent service. The reason I wanted to rate this dealership is to give praise to the two employees I ha and I've never received anything less than excellent service. The reason I wanted to rate this dealership is to give praise to the two employees I had contact with last week: Joseph DiStefano and Taryn Bellino. Mr. DiStefano was a breath of fresh air when he drove me to drop off and pick up my car. It's nice to see that customer service still holds high value at DCH Toyota. Ms. Bellino was professional, courteous, and knowledgeable while she explained to me what service was needed for my 2011 Corolla. Thank you DCH Toyota for the excellent service all around. Keep up the great work! More