DCH Wappingers Falls Toyota

This was by far the best car dealer experience I've had. From start to finish my lease went smoothly. All employees were very friendly and fast working. I've always spent hours at the dealer leasing cars bu From start to finish my lease went smoothly. All employees were very friendly and fast working. I've always spent hours at the dealer leasing cars but this time I was turning in a lease and getting a new one. This only took an hour and a half. When I picked up my new car I was told it would take 45 minutes and that's exactly what it took. I will definietly continue to give my business to DCH and recommend them as long as they continue this type of service. All other dealers should take a lesson from DCH and do business the same way. Thanks and my new car is doing excellent!!!! More

Robert was so professional-- he didn't pressure me whatsoever-- and allowed me the space to make my own decisions. He was genuine, honest and totally upfront with me about my options. I did my homewor whatsoever-- and allowed me the space to make my own decisions. He was genuine, honest and totally upfront with me about my options. I did my homework online (I encourage you to do the same!), and felt relieved to find a dealer who didn't try to take advantage of me, as many did. I didn't feel like I had to play any gratuitous "wheeling and dealing" games with him, which was *very* refreshing(after having visited sooo many other dealerships, I really appreciated that!). DCH Toyota gave me the best trade-in value for my car, enabling me to buy the car I really wanted, and not be forced to settle for less. Robert was also very accommodating, and even made the paperwork a breeze. He even helped out by taking all the insurance photos himself, sparing me several hours apart from my work day to take care of that annoying task. Thank you Robert. I will gladly be referring you to friends. One week later and I am happier than ever! Thanks again. More

Excellent service, friendly and knowledeable staff, comfortable setting. The feedback and explanations provided after service were delivered with courtesy and competence. Overall a very pleasant exper comfortable setting. The feedback and explanations provided after service were delivered with courtesy and competence. Overall a very pleasant experience. More

I had a great experience at DCH.My salesperson(Mary Snoek)was very friendly and personable.She spent about an hour and a half with me on my initial visit even though I was not ready to buy that day and Snoek)was very friendly and personable.She spent about an hour and a half with me on my initial visit even though I was not ready to buy that day and there was no pressure put on me.Over the next few days of dealing on the phone we were able to make a deal on the new truck.I dont know if I got the best deal i could have but I was satisfied and did not want to continue going all over to other dealers.Mary has kept in contact with me after the sale offering any help I may need,which is something I never got from dealers in the past.Overall I am very happy with DCH and Mary Snoek and would definitely recommend them. More

Had a wonderful experience with Melissa, Ira, and Robert Goldberg. We were just looking and I told my husband no buying unless 0% & you guys had it!!! Ad the trade in for our Jeep was amazing!!! There was n Goldberg. We were just looking and I told my husband no buying unless 0% & you guys had it!!! Ad the trade in for our Jeep was amazing!!! There was no pressure when speaking with Melissa; told her what we were looking for and she came up with a 2011 Silver Venza, 4 cy and it's been great using it!!! In fact, we sent our daughter to her because she needs a new car!! And Melissa is working with her on getting her the color she wants. So thank you very much DCH Wappingers!!! And your extended warranties are amazing for the price and what you're getting!!! Will be referring people to your business!! And we were always Chrylser/Jeep people so you've made believers out of us for your product!! More

Everyone was very friendly and helpful right from the start. Several women from the internet department were able to answer all my questions, returned my phone calls promptly and gave me a coupon toward start. Several women from the internet department were able to answer all my questions, returned my phone calls promptly and gave me a coupon towards the purchase of the car. Jose was helpful and friendly right from the start. No sales pressure or nasty comments like other dealers that we visited. We feel we got great service and a good price on our new Corolla. More

1. Mary Snoek provided excellent service.She listened to our needs and made practical suggestions. 2. DCH had a reliable minivan in stock with low miles and a fair price. 3. An extended Power Train warran our needs and made practical suggestions. 2. DCH had a reliable minivan in stock with low miles and a fair price. 3. An extended Power Train warranty made the purchase of the used car a more sound financial purchase. 4. The year’s free maintenance will let us get to know DCH's service department well. 5. DCH's location is convenient. 6. DCH's establishment is professional, and appears to be trustworthy. The only thing we would change in the transaction would be to expedite the payment process. Though we had an appointment and a cashier’s check, it still took an hour and 15 minutes to complete the transaction. More

My buying experience at DCH Wappingers Toyota was a great one. I would definitely recommend them to anyone. In particular I believe that my sales associate, Jose Villar, made it even more enjoyable. He was v one. I would definitely recommend them to anyone. In particular I believe that my sales associate, Jose Villar, made it even more enjoyable. He was very knowledgeable, friendly, and willing to go the extra step to help me. When recommending your dealership I will definitely direct them towards Jose. He definitely made my first car buying experience a good one! More

Had some trouble getting her on the phone when I needed some answers. Other than that a great experience and nice car. Not a fancy dealership but seemed to know their business. some answers. Other than that a great experience and nice car. Not a fancy dealership but seemed to know their business. More

This was my first experience with a Toyota dealership and it was exceptional! The staff from DCH Wappingers Falls was extremely friendly from the start. Lee Burns was very helpful over the phone, he was pers it was exceptional! The staff from DCH Wappingers Falls was extremely friendly from the start. Lee Burns was very helpful over the phone, he was personable, and he worked hard to find me the car/color I wanted. The sales consultant Bobby Puchar was very friendly and knowledgeable. Bobby spent quite a bit of time going over all the features of the car and made sure that I was comfortable knowing the car's features before I left the lot. Pinkal also did a great job going over the financial paperwork and made the process enjoyable. Overall, all of the staff I dealt with went above and beyond to make myself and my parents feel comfortable. I am very pleased to have chosen DCH Wappingers Falls Toyota to lease my first new car from. I will be recommending this dealership to friends and family, and will most certainly do business with them in the future :) More