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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,403 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,403 reviews

June 26, 2012

I enjoyed the process of picking out the car and test driving it. Jose was very nice and patient in explaining everything to me. There were settings that I did not know how to set and Jose helped me. More

by mapercy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Villar, Jose Villar
Jul 02, 2012 -

DCH Wappingers Falls Toyota responded

mapercy: Thanks so much for this excellent review! We're glad that you felt comfortable and well-informed during your time with Jose...he is a wonderful team member who really knows his stuff! We realize how important it is to connect with this person who is helping you pick out such an important purchase. Thanks for the recommendation to others...that really means a lot! On behalf of Jose Villar and all of us at DCH Wappingers Falls Toyota, enjoy your new ride- Lee Burns, General Manager

June 25, 2012

Mary snoek is awesome second time we buy car from her.2011 sienna and 2012 rav 4sport get car done with 2 hours.We highly recommend her. More

by rolinop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2012 -

DCH Wappingers Falls Toyota responded

rolinop: Thanks so much for providing this excellent review! We appreciate your continued loyalty and we're glad to have you as part of the Toyota family. We know you will continue to enjoy many years of happy driving with both your Sienna and your RAV4...they are both awesome vehicles! On behalf of Mary Snoek and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

June 22, 2012

I have leased many vehicles in the past and this was by far the best experience I have had! The staff was friendly, efficient and I would not hesitate to recommend this dealership to anyone. Thank-yo More

by Irene Liegner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel
Jun 26, 2012 -

DCH Wappingers Falls Toyota responded

Irene Liegner: Thank you so much for this fantastic review! We appreciate the kudos and we're so glad you enjoyed your time with us. Your recommendation to friends and family means the world to us...it is absolutely the icing on the cake! We'll be here whenever you need us, whether it be for questions or just to say hello. On behalf of Bill Albrecht, Pinkal Patel and everyone here at DCH Wappingers Falls Toyota, we hope you enjoy that new ride- Lee Burns, General Manager

June 21, 2012

Bobby Pucher is a super friendly employee, very knowledgeable, & patient with our many questions!!! We would recommend DCH Wappingers Toyota to friends or family in the future. More

by Dives57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2012 -

DCH Wappingers Falls Toyota responded

Dives57: Thanks so much for this high praise. We especially appreciate your statement where you say you'd recommend us to friends and family. That really means a lot to us. Bobby Pucher is extremely knowledgeable and makes it his business to know our vehicles inside and out. On behalf of Bobby Pucher and everyone here at DCH Wappingers Falls Toyota, enjoy your new ride- Lee Burns, General Manager

June 19, 2012

I came to Dch after visiting Prestige in Kingston where I purchased my original Avalon 14yrs ago. Prestige was horrible to deal with..Didnt have the cars to test drive(I wanted to try an Alera,they had none) More

by dveronesi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Naeem Randall
Jun 19, 2012 -

DCH Wappingers Falls Toyota responded

dveronesi: We appreciate this wonderful review. We've made excellent customer service our highest priority...and we're glad you took that away from your visit with us. We know how important the entire buying process is...from that initial contact through the moment we hand you the keys to that beautiful new car. We realize there are many people involved and we're glad your time with Naeem and Pinkal was comfortable and informative. They really know their stuff! On behalf of Naeem Randall, Pinkal Patel and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

June 19, 2012

Very friendly environment. Mary was too good made us fell comfortable talking, there was no pressure to buy and was answering to all our questions, by the end of the deal we felt we got what we wanted for th More

by vrsane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2012 -

DCH Wappingers Falls Toyota responded

vrsane: Thank you for this wonderful review. We're happy to hear that you enjoyed your time spent with Mary and that she helped to ensure that the buying process was as comfortable as possible. We'd like for all our customers to feel that same sense of friendliness when in our world. It sounds like you experienced a truly "hassle-free" experience! We're glad to hear that you'd recommend us to your family and friends...the praise doesn't get much higher than that. On behalf of Mary Snoek and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

June 19, 2012

I had a wonderful experience. I had a general idea of what I was looking for. As soon as I arrived on the lot, Robert greeted me and my husband. He was extremely pleasant and pointed out 2 vehicles tha More

by mchlsuzn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer, Robert Schaeffer
Jun 25, 2012 -

DCH Wappingers Falls Toyota responded

mchlsuzn: Wow. Thanks so much for the extremely high praise! We couldn't ask for a better review than this one and you've done an excellent job of listing all the facets of our process that we're very proud of. It's wonderful to read from a valued customer that all our hard work is paying off...but even after knowing this, we will always strive to improve on our process. Reading your kudos definitely reminds us why we're working so hard. Having our customers feel respected and valued is our #1 priority. Thanks for confirming this. On behalf of Robert Schaeffer and everyone here at DCH Wappingers Falls Toyota, we appreciate your business and hope to see you again soon- Lee Burns, General Manager

June 19, 2012

TREATED COURTEOUSLY,VERY FRIENDLY ACCOMODATING, TREATED COURTEOUSLY,VERY FRIENDLY ACCOMODATING, KNOWLEGABLE PERSON.HE WENT OUT OF HIS WAY TO ACCOMODATE ME FOR I HAD PREVIOUS APPT, THE WHOLE DEALER More

by AKHAYADAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PAUL.MANDRAS
Jun 25, 2012 -

DCH Wappingers Falls Toyota responded

AKHAYADAS: Thanks for this excellent review! We're very happy to hear that you would gladly recommend us to others...that is the highest praise we can receive. Paul is definitely very accommodating and the rest of our team works hard to mirror that. On behalf of Paul Mandras and everyone at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

June 19, 2012

This dealership is a keeper and I will refer all my family and friends here. A very special thank you to Jose Villar and Pinkal Patel who made it all possible for me to get the Camry Le. Jose is knowle More

by carmenguzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Jose Villar
Jun 25, 2012 -

DCH Wappingers Falls Toyota responded

carmenguzman: Thank you so much for this fantastic review. We really appreciate you taking the time to convey your satisfaction with our dealership so that others can share your experience. It's wonderful to read how everything came together for you...so, the third time really was the charm, right?? Thanks for reinforcing our no-hassle policy...we really do believe it's the best way to do business! On behalf of Jose Villar, Pinkal Patel and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

June 18, 2012

Knowledgable and patient. I had a list of questions and he had all the answers. He was not overbearing as I have seen in other vehicle sales people. He made the various trips to this dealership comfortab More

by chiefray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer
Jun 19, 2012 -

DCH Wappingers Falls Toyota responded

chiefray: We appreciate this great review...and we appreciate how having someone who is not overbearing can mean the difference between an okay experience and an honestly great one. We're glad you felt that Robert was knowledgeable and that he made you feel comfortable with the process. Our intent is that everyone feel the same as you do. On behalf of Robert Schaeffer and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

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