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DCH Wappingers Falls Toyota
Wappingers Falls, NY
7,731 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley.
LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE.
Rest assured that the car you get is the car you'll love.
No games.
No gimmicks.
No second-guessing.
This is the way car-buying was meant to be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 7,731 reviews
August 20, 2016
New car purchase experience Ever since I bought my car I've always had this one issue on the trunk lid something with the paint. It seems like every time I brought this up it w Ever since I bought my car I've always had this one issue on the trunk lid something with the paint. It seems like every time I brought this up it was never addressed and no one ever looked at it I felt like some of my concerns you're never fully taken care of like they should have been the fact that the carpet on this car worn out in less than a year by the driver's side to only be told it's not a warranty item is considered normal wear and tear aggravated me now when you taken consider what I found out when I took the car to another dealership for an oil change and had them look at the paint issue they have informed me that the car has been repainted and they showed me the area in the back of a car where it's been repaired if it was such good work I shouldn't have been able to notice it I have no clue of what exactly happened in a car so it leaves me very concerned for the fact that me and my kids right in this vehicle that we have no clue why it was repainted I have noticed that was pointed out from the dealer I went to where the tape lines are on the rear bumper also they noted a defect on the right rear quarter panel. My intentions were to buy a brand new vehicle not one that's been repair I was never informed or just closed on the vehicle being repaired under General business law this is a requirement I feel like once I was sold the car it seemed like they were kind of bothered they would never really return calls 4 simple things some people in the dealership have helped. Also for me to find reviews about DCH Auto Group being sued in New Jersey for this same procedure of not disclosing prior damage on new vehicles makes me believe that I am hundred percent accurate that this is what occurred my vehicle will take a financial hit in it's value even though it was repaired there are still diminished value because technically by law the vehicle has been repaired More
by Waynner7851
Employees Worked With
Service , Robert Schaeffer, Naeem Randall, Nick Palmas
August 13, 2016
DCH = Dedicated, Committed, Helpful The salesmen listen to what model car and the amenities you are looking for. They are dedicated (D) to locate the car you want. Then they are committe The salesmen listen to what model car and the amenities you are looking for. They are dedicated (D) to locate the car you want. Then they are committed (C) to find a payment plan you desire. We prefer to purchase and finance. They are helpful (H) in making the purchase possible. Mark Long and Mark Visa are excellent. They are knowledgeable of options and vehicle equipment. Both Mark Long and Mark Viso are the utmost respectable, professional, calm, and pleasant to work with. The supervisor, Pinkal Patel, was personable and helpful. Terrycloth Morrison in finance was very pleasant to work with. He is also very knowledgeable in the finance area and helpful. DCH in Wappingers is definitely a 5 star dealership. We are repeat c u stomers, because of the dealership and expert service staff. More
by jcoop98
Employees Worked With
Pinkal Patel, Mark Viso, Terry B Morris Jr, Mark Long
August 12, 2016
Frank and everyone we dealt with at the DCH Wappingers Falls Toyota were wonderful. This was my first time buying a car and everyone I dealt with put my mi and everyone we dealt with at the DCH Wappingers Falls Toyota were wonderful. This was my first time buying a car and everyone I dealt with put my mind at ease and made this a great experience. More
by klane37
Employees Worked With
Pinkal Patel, Nick Palmas, Frank Pizzuro
August 10, 2016
Chris Heimink-Great Salesman Chris was very courteous and helpful while we shopped for a vehicle. We were able to drive off the lot with our new(used) toyota within just a few hrs Chris was very courteous and helpful while we shopped for a vehicle. We were able to drive off the lot with our new(used) toyota within just a few hrs of making our decision. Would definitely reccomend this dealer to anyone looking to buy. More
by Ralish28
Employees Worked With
Robert Schaeffer, Chris Heimink , Terry B Morris Jr
August 04, 2016
Exceptional customer service Chris H and his co-workers are excellent at what they do. I would definitely recommend Toyota of Wapperingers to my friends and family. Very friendly, Chris H and his co-workers are excellent at what they do. I would definitely recommend Toyota of Wapperingers to my friends and family. Very friendly, helpful. I am very happy with my purchase and will definitely go back again. More
by Martha
Employees Worked With
Chris Heimink
August 03, 2016
knowledgeable always accessible Good experience my salesman was very knowledgeable and he remains accessible after the sale. I would recommend Dave at DCH Toyota to friends and famil Good experience my salesman was very knowledgeable and he remains accessible after the sale. I would recommend Dave at DCH Toyota to friends and family. More
by Frank Rav4
Employees Worked With
August 01, 2016
Best Experience ever From day one I Knew I was in good hands One of my best friend recommended to DCH Wappingers Thank You from day one Naeem your the best Sale Person From day one I Knew I was in good hands One of my best friend recommended to DCH Wappingers Thank You from day one Naeem your the best Sale Person I will always be Thankfull for everything you did, and all the staff very friendly Thank you for you time!!!!!!!! Best Dealership in the Dutchess County #Bestdeal #HappyCustomer #Toyota2016 More
by Sandra Camacho
Employees Worked With
Naeem Randall
July 29, 2016
easy sale Naeem was great to do business with. he made the second car I bought at dch an easy and great experience. I got the price I wanted and the car I was l Naeem was great to do business with. he made the second car I bought at dch an easy and great experience. I got the price I wanted and the car I was looking for. Robert Goldberg got me a great deal with the financing. very happy with my purchase More
by Iluvkenzi
Employees Worked With
Robert Goldberg , Naeem Randall
July 26, 2016
Purchase a new car Eric worked with my tight schedule to be available. He kept record of everything from past and for future visits so I could compare my options. I appr Eric worked with my tight schedule to be available. He kept record of everything from past and for future visits so I could compare my options. I appreciated how willing he was to go through all the details with me more than once and to explain terms I didn't understand. More
by HSandhau
Employees Worked With
Eric Lahl
July 12, 2016
Very kind and courteous We appreciated the kind way we were treated despite our extenuating circumstances. My husband is very ill and all of the persons we dealt with were v We appreciated the kind way we were treated despite our extenuating circumstances. My husband is very ill and all of the persons we dealt with were very sympathetic by helping us find a car suitable for our needs and within our financial means. More
by Gottagettacar
Employees Worked With
Nick the finance manager, Chris Heimink
