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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,731 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,731 reviews

April 30, 2018

Positive experience. Professional and courteous staff The dealer worked with my needs & budget. I feel that I got a good deal on an excellent car. They had what I was looking for in stock. So there's a More

by sandy m
Recommend Dealer
Yes
Employees Worked With
Naeem Randall, Michael Steinke, Amanda Scrivani
May 03, 2018 -

DCH Wappingers Falls Toyota responded

We’re so glad that you were satisfied with your experience. Please don’t hesitate to let us know if there’s anything we can do to earn 5 stars on you next visit!

April 30, 2018

Great customer service Quick check in once I arrived on my schedule service time. Well informed of process during service . Drop off and pick up option is great for longer More

by rey62impala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
April 30, 2018

I am very pleased with the service at this dealship I bought my new Toyota Corolla S in 2014 from this dealership In the beginning the service was questionable I had a huge wait of 3 hours then within More

by ELISSAMARTELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Basso
May 03, 2018 -

DCH Wappingers Falls Toyota responded

Thank you so much for giving us another shot and noticing our improvement! We are so glad to have you as a customer and look forward to serving you again in the future!

April 30, 2018

satisfactory Quick and courteous service as usual. I will return for service in the future. Coffee and Bagels were ok, took me a few tries to get on the wifi More

by NGAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
May 03, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the constructive feedback! We are glad you had a positive visit with us overall.

April 30, 2018

Not satisfies Made an appointment for and oil change at 1:15 PM so I dropped my car off at 1:00 PM. I was told it would take an hour tops. I showed up to pick up my More

by stacy_amaya92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
May 14, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback, Stacy. I am never happy to read about a negative customer experience, but I hope that you will allow me to speak with you about your concerns. Please contact me at (845) 296-4261, or by email at bcarlson@dchusa.com at your earliest convenience. I would appreciate the opportunity to work towards regaining your trust. I hope to hear from you soon. Sincerely, Ben Carlson, Service Manager

April 30, 2018

The best dealer and service The service is Excellent, every wants to please you, you get what you deserve the best, The Sales Manager is the best ****** PINKAL PATEL ****** Gre More

by irelandcorner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Juan Padilla
May 03, 2018 -

DCH Wappingers Falls Toyota responded

We are delighted to hear that you had an excellent experience! Thank you for the 5 stars!

April 29, 2018

Excellent customer service. But pricey compared to others. I had to replace one tire on my corolla. DCH price was $251 which sounded high to me so I called Mavis, they put same exact tire on my corolla for $16 More

by RANIPATEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Allison Croshier
Apr 30, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave this review. We strive for competitive pricing and thank you for your feedback. We never want to lose any of our customers, especially over pricing. Please contact me at (845) 296-4200 so I can learn more. I can also be reached by email at lburns@dchusa.com. We would love to work with you again next time. Sincerely, Lee Burns, General Manager

April 28, 2018

Good experience I brought my car in for an oil change and inspection. I waited about an hour and a half but they were very busy. Good job. More

by MK549
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie in Service
Apr 30, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We do apologize for the wait and understand that it can be frustrating, but we truly appreciate your patience and look forward to working with you again in the future!

April 28, 2018

25000 mile checkup Service was on time, answered questions helpfullyI asked when the next oil change was needed and the cost of it, completed work well within the expect More

by mmgrag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier, Lindsay Mahavik
Apr 30, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review!

April 28, 2018

Excellent Experience I always have an excellent experience, so much so that if I move from Wappingers I would find my way back here to purchase a new car. The staff here n More

by aikamselle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pinkal Patel, Naeem Randall
Apr 30, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review!

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