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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,727 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,728 reviews

July 19, 2018

Old car, many problems, treated like it was new. Everyone I spoke with was polite and understanding. They treated me as though I were a long-time customer. They treated my car as though it was a bran More

by FAUXCOUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie, Allison Croshier
Jul 20, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! We're glad you had a great service visit.

July 18, 2018

SATISFACTION/EXCELLENT SERVICE WE HAVE BEEN SATISFIED WITH DCH FROM DAY 1~SALES PERSONNEL 5 STARS-SERVICE 5 STARS, ALL AROUND GOOD SERVICE. WE REALLY APPRECIATED MIKE GIORDANO. PLEA More

by paloma0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Jul 18, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We truly appreciate your business.

July 18, 2018

Beware of service promises We were promised free oil changes for a year when we bought our certified used car- but when we came for our 2nd oil change they said they will do a t More

by chrisfrainsmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Avi Avitan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2018 -

DCH Wappingers Falls Toyota responded

Chris, thank you for taking the time to leave us a review. However, I am sorry to hear about your experience. We strive to provide every customer with a 5-star experience for both sales and service, so this is disappointing to hear. I would appreciate the change to speak with you directly so I can learn more and work with you on a resolution. Please contact me at 845-296-4200 at your earliest convenience. I can also be reached by email at lburns@dchusa.com. I hope to hear from you soon. Sincerely, Lee Burns, General Manager

July 18, 2018

David church is great! He is extremely thorough and reliable. Explained everything to me very well. He’s the only reason I’d go back you your service center. More

by NUTTYMOM24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David church , Kathleen Crosbie
Jul 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We're glad you had a great service visit with David.

July 18, 2018

Professional & Courteous From the time I set up my appt to the time I left the service area my experience was fluid. Professional, knowledgeable, courteous and an a over all p More

by rxbnd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Scrivani, Evin Calderon, Silverio Santiago
Jul 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We're happy to hear that you had a wonderful overall experience with our service department, especially with Silverio.

July 18, 2018

Amazing experience Outstanding customer service. Process was so easy and smooth. Was the fairest deal I saw in all of the dealerships. There was no pressure, just fair More

by jaclyncoletta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Wadie Suleiman, Jeffrey Seals
Jul 19, 2018 -

DCH Wappingers Falls Toyota responded

Jaclyn, thank you for the stellar review! We're glad you had a great, pressure-free experience with us.

July 18, 2018

Wonderful experience My agent was professional, friendly and knowledgeable. Mike did not try to sell me something I did not want, however he did suggest things I might be More

by mailmanrd4
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Seals
Jul 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for such a wonderful review! We're happy you enjoyed your experience with Mike.

July 18, 2018

Great Service Addviser Excellent Service And Work Done to my Car Was Very Professional I've Been Doing My Service Here In Last Year and a Half Always Car was Service with Pr More

by DISCO935
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon, Allison Croshier
Jul 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-stars! We truly appreciate your business.

July 18, 2018

Life should be this easy. This was a very friendly, cordial and professional experience. My agents knowledge and information, answered all my questions and concerns. Romy als More

by cocoboy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall, Romy Ruette
Jul 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the stellar review! We're happy to hear you had a great car-buying process. We truly appreciate your recommendation.

July 18, 2018

Friendly,helpful staff I’ve been a customer since DCH took over from Greer Toyota. Some of the staff has been there since it was Greer Toyota and I have alway been treated More

by Rti2725
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon, Allison Croshier, Mike Giordano
Jul 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! We truly appreciate your kind words and business.

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