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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,193 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,193 reviews

September 03, 2020

Great service and no shortage of staff. The fast and professional service was great. Overall, it was a pleasant experience. I was in and out by hour forty min. More

by teberkes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Sep 03, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! We're happy our team provided you with excellent service!

September 03, 2020

The lady I dealt with had bad attitude, tried to charge me, and lied to me, app showed my car done n ready for over 30 mins - but they never called - so I did- person who answered the phone said yes car do More

by CarExpert69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daryl Callahan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pinkal Patel, Kathleen Crosbie, Mike Giordano, Alicia Verven, Michael Cimorelli, Shelby Lenahan
Sep 09, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us warranted a negative review. We'd like the opportunity to speak with you to better resolve this issue. If you can contact us at your earliest convenience at (845) 288-0892.

September 03, 2020

very good experience in buying my new Toyota, just like my family is happy .excellent and efficient attention from everyone, especially Jason Hayes , thank you very much. More

by miltonfplaza
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Hayes
Sep 04, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 03, 2020

Great people. Excellent experience. Everything done on time what they give. It is worthy to go there for all kind of service related to car. More

by nishant_patel14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Kathleen Crosbie
Sep 04, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 03, 2020

Excellent experience. Everything was above board. Had a good time working with the people involved. very good experience in buying my new Toyota,Great people. Excellent experience. Everything done on time More

by jrtheking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Korwatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're happy to hear our team provided you with exceptional service!

September 03, 2020

Competant and courteous. However staff should give customers a more accurate of the time a repair will take. Not a good idea to tell a customer 5 minutes and take 50. Better to say 60 minutes and be More

by billhogan3256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie, Allison Croshier
Sep 09, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback, Bill. We apologize for the timely wait and have submitted this to management. We hope to see you again in the future!

September 02, 2020

I had an appointment for my 10,000 mile service which was free with Toyota Care. Overall, it was a pleasant experience. Fast, and professional service. More

by ChristinaT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cimorelli
Sep 02, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review, Christina! We're so happy to hear you had a pleasant experience at our dealership!

September 02, 2020

Fast and professional service. Each service representative I encountered was extremely pleased to assist me. I was in and out for my 15,000 mile service in 35 minutes. More

by jilliano0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Sep 03, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us, Jillian!

September 02, 2020

Great service and no shortage of staff. The time and patience they took was exceptional! Tiffany and Daryl A++. They were thorough and professional. Thank you! More

by queenreina1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Moreno
Sep 03, 2020 -

DCH Wappingers Falls Toyota responded

We truly appreciate your kind words regarding your experience with us! We're happy to hear that Tiffany and Daryl could assist you and make your experience a good one!

September 02, 2020

Excellent experience. Everything was above board. Had a good time working with the people involved. Car was in good shape. The dealing was well-organized. More

by ronald.f.hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wadie Suleiman
Sep 03, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us, Ronald!

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